Warmseal Home Improvements 

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Rated 1 out of 5 stars

On Companies House it states that the owner/director is now Thomas Gerard Hiscock. I can't find a contact number for him or Warmseal. Can anyone help? The insurance only kick-in if they go bust w... See more

Rated 1 out of 5 stars

Beware before paying a deposit. Auction Sale of all assets from Warmseal Home Improvements Ltd. Over 140 Lots including: • Full Bathroom Suites • Composite Doors / Bi-Fold Doors • Conservato... See more

Rated 5 out of 5 stars

We’ve just had our new build refitted with decent hi-quality windows/doors from Warmseal. There was no nonsense on the quote and barring some delay due to COVID, which is to be expected, has worked... See more

Company replied

Rated 5 out of 5 stars

Used Warmseal in old house and when we moved I didn't hesitate to use again as Adrian the sales guy was so lovely. Installation was delayed due to Covid but was done promptly once all work could resta... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Conservatory Construction Contractor
  3. Door Shop
  4. Glazier
  5. Roofing Contractor
  6. Window Supplier

Information provided by various external sources

Warmseal install high-quality double glazing windows, doors, conservatories & orangeries in Newcastle & North East. Browse our products online now.


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All reviews

(278)

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Rated 5 out of 5 stars

After having a set of composite doors…

After having a set of composite doors fitted by evander which leaked for 15 months,extremely poor workmanship and aftercare.Warmseal fitted a set of doors which have not leaked. The two companies are chalk and cheese. I fully recommend warmseal.Peace of mind,quality workmanship.

March 21, 2021
Unprompted review
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Reply from Warmseal Home Improvements

We would like to thank you for you kind review, we appreciate the time you have given and trust you put in the company.

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Rated 5 out of 5 stars

For new windows

Since I moved into the bungalow through multiple sclerosis the windows were leaking like the government since I’ve had four new windows it’s been absolutely perfect I’ve never felt so warm thank you warm sale thank you Lee very much in time I will have them back to do the doors thank you warm seal thank you so much

February 11, 2021
Unprompted review
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Reply from Warmseal Home Improvements

We are so happy to read your review and thank you for your business. and the trust you put in us.

Rated 4 out of 5 stars

Nice doors eventually

Nice doors eventually. Small problem with marks on door but put right. Door fitters were excellent, but one of office staff was badgering for final payment before job was complete. Would use again.

February 9, 2021
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Reply from Warmseal Home Improvements

thank you for leaving a honest review, we are glad your happy with the end result.

Rated 4 out of 5 stars

Happy with final result

Apart from being given an unrealistic work commencement date (during pandemic lockdown) and lack of updates while waiting, really happy with the final result

January 29, 2021
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Reply from Warmseal Home Improvements

Thank you for your review we are glad you happy with the doors fitted.

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Rated 5 out of 5 stars

Front Door

Front Door
From choosing the door,to the delivery and fitting of the door was very well handled,the fitters were very helpful and friendly
,the only downside I can think of is I’m still waiting for the guarantee and other paperwork including the receipt of full payment and it was just before Christmas that I paid ..I know that covid-19 has interfered with normality but I would have thought by now 28/1/2021 I would have heard from yourselves .

January 28, 2021
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Reply from Warmseal Home Improvements

great to read your reviews sorry about delays in paperwork coming out this was due to lockdowns and staffing issues hoping this has now been resolved as we come slowly out of lockdown thank you again.

Rated 3 out of 5 stars

Emmo

Had to chance up everything on the phone after paying the bill after the door was fitted I phoned three times for the guarantee which I got five weeks after instillation I also thought your representative was rood

January 28, 2021
Rated 3 out of 5 stars

Poor aftercare

We had new windows fitted at the front of our house recently by Warmseal and whilst this was an efficient process and we are happy with the overall appearance, the aftercare from Warmseal themselves has not impressed. We received a call shortly following completion of the fitting to see if we were happy and I mentioned that there was some visible damage to one of the frames. This was followed up with a call to arrange someone to come out and look at the issue so I was given an email address and was requested to send some photos of the damage by email. I did this but did not receive a reply. The following week I received a call from a different person asking me to send photos and details to their email address so I did this also. It was apparent on the call that the person I was speaking with was not aware that I had already paid the full balance but I confirmed in conversation. I did not receive any follow up at all to that email either. In short, we have imperfect product and one the coming weeks I have noticed other imperfections in the frames (scratches, deep marks for example). For the cost I would have expected better aftercare.

January 28, 2021
Rated 5 out of 5 stars

Very friendly service when placing my…

Very friendly service when placing my order. I was kept up to date with delivery times throughout. The installers arrived on time and worked quickly to install my new front door. They were very friendly and ensured I was comfortable on how to lock and unlock it before they left. I am very happy with my new front door. It has been fitted very well and I feel very secure in my house.

January 28, 2021
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Reply from Warmseal Home Improvements

Warmseal doing what we do best, thanks you for such a great positive review

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Rated 1 out of 5 stars

Warmseal have been less than professional

I wouldn't give any stars if I could. Warmseal have been less than professional. I received a quote and, although not the cheapest, I decided that I would go with them as they had a showroom and I was happy with my visit there. As I'd previously had a few quotes, I was aware that different builders used different materials. I asked Warmseal to tell me what they would be using. I was told that it depended upon building regulations. As I live on the boundary between two local authorities, I hypothetically asked if someone a couple of streets from me had the same job carried out and their local authority had tighter building regulations, would they get better materials for the same price as I was paying? The answer was, eventually (after being talked over several times and asked if I knew anything at all about building regulations) yes. I was really upset but thought that I would have no more dealings with the sales person and other builders had longer waiting times. At this point it all went down hill. I was told that he would post the contract out, it never arrived. I was told that it would be emailed, it never arrived. I was told it would be dropped off, it never arrived. I was told that the surveyor was on a long holiday so that it would be all sorted for him getting back to work. It never happened. At this point all communications stopped. My advice to anyone is do not go with this company of you need to ask questions that the sales person does not want to hear. Really disappointed. My experience was so bad, I cannot face another builder and so I am no longer getting the job done. I hope this review helps.

January 14, 2021
Unprompted review
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Reply from Warmseal Home Improvements

we are sad to hear your experience was not the best, we are very experienced at what we do, your request for extensive list of materials left us somewhat bemused. We had to work to building control guidelines so all would have been checked of and signed of by building control, we chased up many times to go forward and your three visits to our showroom were paperwork was completed and ready for you to sign including a visit by a family friend who advised you to go ahead at time we are sorry to read a review like this and also in such difficult times, we tried but on this occasion did not meat you requirements we do hope you managed to find a company to help you with you project.

Rated 5 out of 5 stars

New Front Door and Step

We had the front door replaced and a new step put in, both jobs done with great professionalism and we are delighted with the results

December 7, 2020
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Reply from Warmseal Home Improvements

Thank you for your comments

Rated 5 out of 5 stars

No pressure from salesman which I…

No pressure from salesman which I liked. They matched a cheaper quote from another company. The guy who fitted the door and attached side panel was extremely pleasant and did a great job. Could of got a cheaper job, but I wanted a professional installation as it was a complicated fit due to over door canopy. I'd recommend.

November 24, 2020
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Reply from Warmseal Home Improvements

Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

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Rated 5 out of 5 stars

Very satisfied client

We had all our windows replaced.We looked at several companies but decided on Warmseal because of it being a local firm which had been recommended to us by a neighbour.The sales person ( Gavin ) presented information and options without any pressure and the fitters were friendly and efficient. We are delighted with the result.

November 24, 2020
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a great review, I is always so good to hear from our happy customers, I do hope you will consider Warmseal for any future work and look forward to hearing from you.

Rated 5 out of 5 stars

First class service from Gavin and…

First class service from Gavin and Geoff to measure up and price my windows. The window design and quality are excellent. Martin and Tony during the actual fitting worked professionally with skill and care to ensure the job was done well. Great team manufacturing and fitting top quality products.

November 15, 2020
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave a review, at Warmseal we do pride ourselves in giving competitive prices for quality products and we never cut corners to offer cheaper prices. I look forward to hearing from you for your next project

Rated 5 out of 5 stars

Came on time

Came on time. Pleasant workers, no mess and left the place tidy.
Very pleased with windows.

November 7, 2020
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Reply from Warmseal Home Improvements

Thank you for your 5* review on Trust Pilot. We are always grateful for this feedback and would remind you we do offer a recommendation bonus to you for the introduction of a new customer. Please let me know if we can help in any way in the future.

Rated 5 out of 5 stars

Two very polite and efficient guys…

Two very polite and efficient guys Chris and Ian worked extremely well together to get the job done to a high standard. I would highly recommend Warmseal to others and this is down to the staff that completed the work.

November 6, 2020
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Reply from Warmseal Home Improvements

Many thanks for taking the time to leave such a great review, i will make sure your kind words are passed on to the team

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Rated 5 out of 5 stars

New doors and windows

A couple of minor issues with window locks but quickly resolved and replaced .A very professional outfit and delighted with end result.

October 31, 2020
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Reply from Warmseal Home Improvements

We are delighted to receive your Trust Pilot 5* review and I would like to personally thank you for using Warmseal. If we can help in the future please let me know.

Rated 5 out of 5 stars

Great salesman - great fitter

Great salesman. Windows are windows and fitters put them in. The challenge most of us have with buying new windows and doors are the pushy out of date salespeople. Two years ago I literally had to push a non warmseal sales guy out of the house only for him to ring me from his car still parked outside my house 30 mins later still giving it the heavy sell. Gavin Adams at warmseal was a pleasure. Quoted what I wanted and came through with delivery and fit in a short time period. The fitter was top notch as well. A great lad who took the time to explain what he’d done and why with minimum impact to our house render. Third time I’ve used warmseal and not the last. Excellent company. Excellent people.

October 23, 2020
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Reply from Warmseal Home Improvements

Thank you so much for the excellent review, Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

Rated 5 out of 5 stars

The whole transaction went smoothly…

The whole transaction went smoothly from sales rep, to survey, to installation.
We wouldn’t hesitate to use again and to recommend Warmseal to anyone.

October 23, 2020
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Reply from Warmseal Home Improvements

Thank you so much for the kind words, we look forward to hearing from you when you start your next project

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