Warmseal Home Improvements 

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See what reviewers are saying

Rated 1 out of 5 stars

On Companies House it states that the owner/director is now Thomas Gerard Hiscock. I can't find a contact number for him or Warmseal. Can anyone help? The insurance only kick-in if they go bust w... See more

Rated 1 out of 5 stars

Beware before paying a deposit. Auction Sale of all assets from Warmseal Home Improvements Ltd. Over 140 Lots including: • Full Bathroom Suites • Composite Doors / Bi-Fold Doors • Conservato... See more

Rated 5 out of 5 stars

We’ve just had our new build refitted with decent hi-quality windows/doors from Warmseal. There was no nonsense on the quote and barring some delay due to COVID, which is to be expected, has worked... See more

Company replied

Rated 5 out of 5 stars

Used Warmseal in old house and when we moved I didn't hesitate to use again as Adrian the sales guy was so lovely. Installation was delayed due to Covid but was done promptly once all work could resta... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Conservatory Construction Contractor
  3. Door Shop
  4. Glazier
  5. Roofing Contractor
  6. Window Supplier

Information provided by various external sources

Warmseal install high-quality double glazing windows, doors, conservatories & orangeries in Newcastle & North East. Browse our products online now.


Contact info

All reviews

(278)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Very pleased with the finished job

Really good job done by Chris and the team. They turned up on time and worked really hard They also cleaned up really well at the end of the job.

October 16, 2020
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Reply from Warmseal Home Improvements

Thank you for the great review, our fitting teams real are at the heart of this business, i will pass on your comments to them. don't forget to recommend us to your friends and claim your recommendation bonus,

Rated 5 out of 5 stars

Excellent job

Excellent job. Fitter very polite and efficient. Would definitely recommend Warmseal to friends.

October 11, 2020
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Reply from Warmseal Home Improvements

Thank you do much for the great review, i do hope to hear form you again when you consider your next home improvement.

Rated 1 out of 5 stars

Good workmanship. Poor customer service

The glaziers and builders did a great job; they were professional and friendly. However, communications from the office is non-existent, so much so, the porch, which was started in July; a couple of weeks they said to build, is still incomplete almost three months later. As the flooring was to go down before the skirting board, the joiner had to be put back a couple of weeks. He completed the work at the end of Sep and I rang & emailed Warmseal when this was complete - it took me to write this review for them to get back to book the skirting board in to be fitted!

Should people choose Warmseal, make sure they have all of the parts before they start the job and don’t expect to hear from the office unless they want paid.

October 10, 2020
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Reply from Warmseal Home Improvements

I am sorry that you have not had the best experience with Warmseal, i understand form our installation department that we have only the skirting boards to fit in your and have been waiting to hear your floor is complete.As this is now laid (by a third party) we have booked in to fit the skirting boards for you.
During these difficult times we are asking all of our customers to show a little understanding, but i am please you are happy with the finished porch.

Rated 5 out of 5 stars

from Gavin coming to measure up to…

from Gavin coming to measure up to Martin and Tony fitting my new doors and windows i could not praise them enough Martin and Tony are first class at the work they done well done and thank you so much

October 7, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for your 5* review on Trust Pilot. We are always grateful for this feedback and would remind you we do offer a recommendation bonus to you for the introduction of a new customer. Please let me know if we can help in any way in the future.

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Rated 5 out of 5 stars

Reliable company with helpful

Reliable company with helpful, knowledgeable and friendly staff who strive to maintain high standards.

October 2, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Many thanks for taking the time to leave such a great review, i will make sure your kind words are passed on to the team

Rated 5 out of 5 stars

Very satisfied with doors and windows…

Very satisfied with doors and windows the two fitters Tony and Martin were excellent

September 25, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave such a great review, don't forget to recommend us to your family and friends and claim a love to shop voucher.

Rated 5 out of 5 stars

Happy 2nd times user.

Used Warmseal in old house and when we moved I didn't hesitate to use again as Adrian the sales guy was so lovely. Installation was delayed due to Covid but was done promptly once all work could restart. Installation was great, couple of problems with the new windows not closing properly, and i would advise making sure you request child safety latches if you need them (i didn't realise) BUT this was all dealt with quickly and efficiently so can't ask for more really!! Would happily use again.

September 25, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave a review, at Warmseal we do pride ourselves in giving competitive prices for quality products and we never cut corners to offer cheaper prices. I look forward to hearing from you for your next project

Rated 4 out of 5 stars

Excellant service

Excellant service . Dedicated workmanship throughout. 100% happy with my conservatory.A big thank you to all the staff at Warmseal.
Kind Regards
Mrs Gray
Gosforth.

September 15, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a great review, I is always so good to hear from our happy customers, I do hope you will consider Warmseal for any future work and look forward to hearing from you.

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Rated 5 out of 5 stars

Warmseal Windows

I chose Warmseal on recommedation and was delighted with the work.
My new windows have transformed the appearence of my house.
I was particularly impressed by their young fitter, Dan who did an excellent job. He was friendly, polite and a real perfectionist.
I would certainly recommend Warmseal.

September 12, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

Rated 4 out of 5 stars

Mostly good experience

The salesman (Gavin) was very helpful and not pushy.
We had a new glazed door with a side window each side. The quality appears good and the fitters were pleasant lads with very little clearing up left for us to do afterwards.
One disappointment - there are a couple of scratches on the windows, one being nearly 2 inches long. We didn't notice at the time, but think the fitters must have seen them as they polished the glass thoroughly after fitting.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Warmseal were excellent from our visit…

Warmseal were excellent from our visit to the showroom to fitting of the door.
Good communication and fitted on the agreed date.
Dan the fitter is a credit to the company, a very pleasant young man.

September 8, 2020
Unprompted review
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Reply from Warmseal Home Improvements

We are always grateful for this feedback and would remind you we do offer a recommendation bonus to you for the introduction of a new customer. Please let me know if we can help in any way in the future.

Rated 5 out of 5 stars

Very pleased with the overall service…

Very pleased with the overall service and the condition once complete, a great deal of care was taken with installation (having had most of the windows and a new door installed)

September 7, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a great review, our fitting teams are a real asset and all really care about the installations that they complete.
Please do remember our recommend a friend scheme

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Rated 5 out of 5 stars

Great job

Great job, quality product delivered and installed on time

September 6, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for your 5* review on Trust Pilot. We are always grateful for this feedback and would remind you we do offer a recommendation bonus to you for the introduction of a new customer. Please let me know if we can help in any way in the future.

Rated 4 out of 5 stars

Disappointing

After having excellent service from Warmseal in the past we visited their Newcastle showroom & made arrangements for a surveyor to give us a quote to replace a lantern roof. The gentleman placed the date & time in a diary & took our details. After no one showed up on the day in question we telephoned the showroom to be told that no appointment had been logged for us, also it wouldn't have been possible in any case as the surveyor was on holiday. After describing the gentleman who took the booking the receptionist told us we had described the manager. The lady apologised, but it would have been courteous if the manager had telephoned and also apologised for his error. We will now get in touch with a rival company for a second quote for comparison. We have recommended Warmseal to many, but this has been so disappointing that now we would say check & double check that someone will turn up when Warmseal say they will.

September 3, 2020
Unprompted review
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Reply from Warmseal Home Improvements

I am sorry to read about the missed appointment, our customer service is at the heart of the business and in this case it seems to have let us down. I can only apologise on behalf of the company for not attending your appointment on time and thank you for re-booking.
Customer Service
Warmseal

Rated 5 out of 5 stars

Full house installation

We’ve just had our new build refitted with decent hi-quality windows/doors from Warmseal. There was no nonsense on the quote and barring some delay due to COVID, which is to be expected, has worked out just fine.
The two guys fitting were always prompt, polite and just got on with the job even when the weather was terrible - they were very good, and although window build quality is needed, how they are fitted is key.
Some minor post fit follow ups needed, but so far we are very happy and would wholly recommend Warmseal for value and the no nonsense service they provide. Thank you.

August 29, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a great review, I is always so good to hear from our happy customers, I do hope you will consider Warmseal for any future work and look forward to hearing from you.

Rated 4 out of 5 stars

Very happy with the job

Very happy with the job. Marked down only because of 2 small manufacturing issues - therefore not caused by Warmseal, but dealt with by them courteously and efficiently.

August 24, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave a good review. At Warmseal the customers journey is at the heart of what we do, or sales and fitting teams are second to non and i will pass on your kind words

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Rated 5 out of 5 stars

Excellent new Fench doors fitted.

French doors replaced & new installation completed as arranged. Installer was polite, tidy and very competant. New doors make a big difference. Noticed that it was quieter as ousdide noise blocked and warmer inside the house.

August 24, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

Rated 5 out of 5 stars

Fantastic windows and doors and fantastic fitters

My windows and doors were in desperate need of repair and I chose Warmseal to do this for me. The scaffolders and fitters arrived bright and early on the day I was informed the work would commence. The fitters were respectful, considerate and friendly. I am working from home and I had no problems whilst they were working on my windows. I have four bay windows and all the facias were also renewed which made these windows look even better. The finish on all the windows is excellent. I love the doors especially the front door. It is better than the picture in the brochure.

Both the pre and post administration for the work was professional and made the decisions etc very easy.

Thank you to Carl, Chris and Dan for looking after me so well.

I would not hesitate to recommend Warmseal - in fact I have already shown the windows to my neighbour's son and also some friends who are all interested.

August 24, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

Rated 5 out of 5 stars

Professional

Booking appointment to fix sticking patio doors was quick and efficient. Engineer arrived ahead of appointment time, attended to issues quickly and efficiently. Engineer explained what he had done, and was very polite and professional throughout. Job sorted in about 15 minutes.

August 19, 2020
Unprompted review
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Reply from Warmseal Home Improvements

It was a pleasure to receive your 5* review from Trustpilot as this helps us attract more customers to our business and we are always grateful of your support.

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