Wise  Reviews 287,921

Quick, good rates and reliable

Tried to update my data, couldn't do it, app just doesn't let you

Tried to do a transfer, had to wait 6 days to be able to report that something is wrong
First answer was that i didn't include a detail, which I actually did
Second answer was to complete personal information wich I already dis like 10 time
Bad app, use revolut

hard to know what went wrong. no explanation!

Thank you, you are also indispensable when I travel abroad!

(WISE KEEPING MY MONEY!)
After more than 3 months passed, Wise has refused to refund my money. That means now Wise has control over my money, they could use it whatever they like. Saying bye~ to my hard-earned money.

(RIDICULOUS REGULATIONS!)
I highly feel skeptical about their regulations. They're regulated unlogically. This is how they're regulated.

1. They could close your account anytime without telling you the reason. Say if you paid for a business account, out of a sudden they could tell you that you violated their customer agreement and proceed to close your account. Of course, you could never get back the money that you paid to open your business account. So be aware!

2. They actually have control over your money. Yes you hear me right, they're able to deduct and refund your money without giving you any notice and trace. When you contact them, all they gonna tell you is that your money is subjected to reversal. In additional to that, they have the right to reject giving you the refund. So how is your money then? Say goodbye to it, forever!

3. Their customer support is pretty useless. They couldn't help you as much as you think. They're not able to tell you the reason of why your account is deactivated, why your money is refunded and where is your money. Even the customer team lead says the same thing, so give up you wouldn't get any help!

(DO NOT USE WISE!)
Look for alternatives, Wise is not a safe way to hold and move your money. Their regulations help them to steal your money legally. Wise is a licensed scammer. Trust your bank, not them. I will try to forward my complaint to Ombudsman.

Best of luck for those who are going to try Wise!

Very fast money transfer. Excellent!

Good service, no complaints.

Quick an easy Procedere

Easy and foolproof! I use Wise all the time and am grateful for the great service!

Sometimes people have a hard time finding me, but the app is great, payments arrive immediately, fees are lower, each month you have a cashback, and it's very easy to use. I highly suggest using Wise!

Just works!!. If you direct transfer to wise, it’s in your account before you can close the app.

Easy going. Very fast.

Fast, transparent and reliable.

Easy to use and less time

All was easy.

I used my Wise card to pay for a digital service that resulted in significant financial loss after serious problems with the service and repeated charges related to the same project.

The charges were made across two different credit cards, and I submitted documentation to support the dispute.

My complaint was originally based on the service issues and the financial loss involved. However, during the dispute process, an additional problem became clear: the amount later referenced by the service provider did not match the total amount actually charged to me.

This discrepancy was identified during the case review and raised even more concern about how the matter was being handled.

What made the situation worse was Wise’s response. Instead of properly addressing the evidence and acting with the expected diligence, Wise gave a generic answer and failed to take meaningful action.

Another financial institution, under the same card network, reviewed the same documentation and promptly issued provisional credits while the case was being assessed. Wise did not.

In a case involving substantial charges, documented service issues, and later-confirmed inconsistencies, Wise showed no real urgency or willingness to deal with the dispute properly.

Very disappointing experience.

Marvelous, quick and easy .great system thank you.