WRS Insurance Brokers Reviews 

143
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated staff is exceptionally helpful, patient, and knowledgeable when guiding them through complex insurance policies and explaining available coverage options clearly. Reviewers consistently note that representatives go above and beyond to understand specific project requirements and secure tailored solutions without any unnecessary hassle. People also deeply appreciate the prompt and efficient communication, noting that all questions and messages are handled quickly, politely, and professionally. Consumers find the entire arrangement process completely seamless and reassuring, making it extremely easy to obtain the right protection for their specific needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and effective responses to queries as... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt email responses and thorough... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and speedy replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Broker and went above and beyond to get our insurance in place. We had some short term cash flow issues so they worked with us on an affordable payment plan which allowed our insurance c... See more

Rated 5 out of 5 stars

I had the pleasure of working with Sarah at WRS to arrange a complex property insurance policy at short notice. From start to finish, her service was responsive, professional, and solution-focus... See more

Rated 5 out of 5 stars

I was in unknown territory with this insurance need - Public Liability Insurance for a community group - and Sarah quickly grasped what was needed and explained clearly what was available. Later she r... See more

Rated 5 out of 5 stars

I have worked with WRS for 6 years now, and in particular with Samantha Cooke. the service has been superb, timely and efficient. Sam has been most helpful with any queries, she has advised when... See more


Company details

  1. Insurance Broker

Written by the company

WRS Insurance, specialist insurance broker for all charity, church and community across the UK. Over 60 years of general commerical insurance broking for businesses in Colchester, Essex and London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

We are returning customers and are…

We are returning customers and are happy to be back! After trying an alternative provider for our fleet insurance, we have returned to WRS this year. Their rates are competitive and the service provided by Emma and Francesca is excellent. They take the time to get to know their customers, and their needs.

May 9, 2024

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