Avast Reviews 

44,430
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 6,094 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's strong protection against viruses and malware, providing peace of mind and keeping their devices safe for many years. Users find the software easy to install and use, appreciating its straightforward interface, smooth updates, and excellent, helpful support. However, some customers noted concerns regarding subscriptions, citing upsell tactics, frequent pop-ups, and issues with automatic renewals. Reviewers also reported difficulties canceling subscriptions, unexpected charges, and specific product features not working as expected.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its effectiveness in securing... See more

User experience

People report positive experiences with user experience, finding the interface straightforward, easy to... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the strong... See more

Service

Reviewers mention positive feedback about service, highlighting that it helps secure their computers and... See more

Subscription

Customers had ambiguous experiences with subscription, with some reporting satisfaction with the protection... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall setup is logical but somewhat "split up" with many services as extra-abonnement. Program works well but careful with driver updates, that may create some compute hickups. In my case, the a... See more

Rated 4 out of 5 stars

In my opinion, Avast is the best antivirus software. I have been using the product for 15 years with no viruses. It is pricey because they have separate subscriptions for different components, such as... See more

Rated 4 out of 5 stars

good but avast secure line need often restart. Antitrack does not work after the reboot , my key is aviable.


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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No recent history of asking for reviews

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4.3

All reviews

(44,430)

12,163 reviews in the last 12 months

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Rated 4 out of 5 stars

It's starting to behave like the other software...

I switched to Avast a couple of years ago because I felt like my previous software was getting intrusive. All was wonderful until this year; I'm noticing Avast is getting mire comprehemsive, but at the same time it's also starting to resemble the behavior of the other software.... intrusive and at times changing settings it has no business touching.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good antivirus program

Good antivirus program, good design, they seem trust worthy insofar as they have made a cute design. Kinda upsells the cleaner program too much, but that's capitalism... even just getting the free version gives ease of mind. Recommend.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Security Assurance

Avast Security undertakes regular security checks on my laptop that are quickly performed and reassuring, particularly in its identification and blocking of any malware.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

The fact that I was forced to speak…

The fact that I was forced to speak with a retention representative who repeatedly tried to pressure me into keeping the subscription, offered only partial refunds, and initially resisted my clear request for a full refund is completely unacceptable.

The absence of a simple and transparent option to cancel the subscription and request a refund online makes the entire process feel deliberately obstructive and misleading. A legitimate company should not make customers argue repeatedly for a refund that its own policy states they are entitled to receive.

This experience has seriously damaged my trust in Avast and gives the impression of a company relying on coercive retention practices rather than providing fair and transparent customer service.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Avast reliabilty

I’ve used Avast for several years and appreciate the strong protection it provides against viruses and malware. The interface is straightforward, and updates run smoothly without interrupting my work.

July 10, 2026
Unprompted review
Rated 3 out of 5 stars

While I appreciate the solid protection…

While I appreciate the solid protection this program provides, I am frustrated by the constant upsell prompts to upgrade. I expected these advanced features to be included in the standard software. Additionally, the installation attempted to hijack my settings and force itself as the default browser, requiring me to manually switch back to Chrome. On a positive note, customer service was highly responsive and effectively resolved my initial setup issues.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Forget the "30-day refund policy"

Forget the "30-day refund policy". I do agree with many of other customers, that the customer service is just a bot and a nuisance. On the day of the automatic renewal and being charged I unsubscribed and went on to request a refund, offered on their website and renewal email "you can also cancel your subscription/s and request a full refund within 30 days of being charged". I was offered 30% and declined, then they offered 50%, and after a lot of wasted time I gave up. The 50% have been refunded. Strange policy and performance.

July 9, 2026
Unprompted review

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