Boots Hearingcare Reviews 

Great service from Roshni over the last 2 years, very professional and always with a smile. Always at hand to answer any questions, gives great advice and very supportive. Thank you very much. Asim

Shabnum was excellent and went above and beyond to ensure that my hearing aids were absolutely right. I cannot praise her enough

I decided to go with Boots hearing care as I am fed up with waiting for parts and appointments with the NHS. The test was good although a little strange in the little booth for the hearing test. I went with the top of the range Phonak aids as I had been wearing Phonak aids previously. I went back after a week and had to have a small tweak to the sound and then had a follow up appointment the following week. I was shown how to clean, charge and use the double tap function for answering calls etc. I was also shown features on the app that I didn’t know were there that the NHS hadn’t shown me. Really happy with my experience with Boots hearing care.

I tried sending my review but nothing happened.

Have found all members of staff very polite professional and helpful.

Her confidence she could supply me with a hearing aid to meet my requirements

What a breath of fresh air Millie mc neill was very professional and attentive to my needs fantastic

I recently popped into the Gillingham Boots Hearingcare branch to have my ears evicted of what felt like several pounds of wax. I was looked after by a lovely young lady named Chloe Stokes, and honestly, she deserves a medal.

Midway through the eviction process, my body decided to dramatically overreact, and I started to come over all faint. Instead of panicking or—worse—telling me to pull myself together, Chloe swung into emergency care mode. She immediately cranked up the aircon, fetched me a glass of water, and was incredibly patient. There was absolutely zero pressure to hurry up; she just waited until my soul had firmly re-entered my body before continuing.

To top off the five-star service, once my ears were successfully deforested, she offered me a free hearing test to give my freshly cleaned lugholes a proper spin.
I left the branch with a clean bill of health, significantly less wax, and a newfound appreciation for air conditioning. Chloe is a credit to Boots—professional, kind, and brilliant under pressure. Thank you so much!

I had 2 separate hearing tests and thd audiologist was very professional and clear with her advice for me.

I have been seeing Rashni Thanki for just over a year at Boots Hearing Department in Leicester. She dispensed a pair of Phonak hearing aids that I am now using. She has advised me on how I can can get the most out of them & overcome some minor troubles I have experienced. This service has always been provided in a competent, professional & friendly manner. A consultation has always been something to look forward to.

I really appreciated one the colleagues Sharon. She was incredibly polite and engaging. Assisted me with purchasing a new cologne.

Excellent service and a good knowledge of what she was talking about

Basildon.....I have booked four times since November last year every booking cancelled absolutely appalling customer service!

I was nervous about having a hearing test but Sam Edwards at Newport Boots put me at ease straight away.He diagnosed my necessary needs for Crossover aids, which he supplied.I now have perfect hearing again,and feel confident when socialising.

Time, explanation, courteous, informative

Went for a review. Katyana was helpful and professional and made some very effective improvements to my hearing aids. Would recommend.

Anju made getting a hearing aid seem easy. She was kind and professional and I felt confused in the appliance and her expertise. It really is a game changer

Giovanni at Boots Hearing Care Bury St Edmunds provide excellent care for my Mother. He went out of his way to make her feel comfortable and to do what was right for her. I would highly recommend.

I thought after sales service was a thing of the past, but the staff at the hearing centre were fantastic, I had an ear infection and couldn’t finish my 3 month trial the staff were so so helpful amazing thank you.

Excellent service very good information given by staff.