Excellant service full hearing test not pushed into having a hearing aid. Everything explained fully even about cheap hearing aids online where they don’t test your hearing. Expert advice no long wait... See more
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Review summary
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Rebecca at Boots Hearing Centre in Chesterfield, has been absolutely amazing. She had taken such great care & attention looking after my 90 year old Mum. Excellent customer service. She took extra tim... See more
Laura was friendly, reassuring and professional throughout the assessment. She took time to explain everything thoroughly, and to ensure I understood everything before moving forward. She went through... See more
Boots hearing in Rugby Warwickshire opens at 9 am and yesterday one of my hearing aids packed up. I rang up to see when Gemma their audiologist could see me and was advised not for ten days. Knowing... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
21 Trinity Square, LL30 2RH, Llandudno, United Kingdom
- 0345 270 1600
- info@bootshearingcare.co.uk
- www.bootshearingcare.com
4.6
Excellent
17K reviews
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The difference was remarkable.
The specialists who assessed and guided me were friendly and professional. The whole experience was pleasant and relaxed.
June 24, 2026
Amazing services🌟🌟🌟🌟🌟
Gordon has been seeing Roshin Thankin at Boots hearing services Leicester for over a year now. She originally helped him to get the right hearing aids to suit his needs, we had a few on going appointments because he was struggling with them due to his own needs but Roshin was amazing every time we seen her helping Gordon to adjust to life with the hearing aids. A year later he is doing really well. Having just had his yearly review and all is going well. Roshin is always very helpful, friendly and definitely goes above and beyond making Gordon feel very comfortable during his appointment. Always there at the end of an email, phone if we need any help or advice 🌟🌟🌟🌟🌟
June 26, 2026
Unprompted review
Boots hearing test
Excellant service full hearing test not pushed into having a hearing aid. Everything explained fully even about cheap hearing aids online where they don’t test your hearing. Expert advice no long waiting list like NHS . Monthly payments. Comfortable hearing aid . Thank you Boots Cyfartha retail park Merthyr Tydfil.
June 24, 2026
Giovanni gave such great service
Giovanni gave such great service, fully explained every element and although I also went to see two other companies I returned to Boots because of the service from Giovanni…such a top guy!
June 26, 2026
Unprompted review
Friendly
Friendly , helpful , everything explained , wasn’t pressure into anything , made sure I was happy with hearing aids .
Would definitely recommend
June 24, 2026
The audiologist was perfect - gave confidence
The audiologist was perfect, listened to challenges being had, problems with current solution and made the right recommendation and personalised the service accordingly.
June 24, 2026
Clear and quick
Really clear written and oral information. Helpful explanations of the issues and options. Quick response and assessment.
June 21, 2026
Very good service well done boots
Very good service very nice. man called Martin Patterson-brown talked my wife and myself through the pros and cons and convinced me that I should have hearing aids so Martin thank you
June 22, 2026
Theservice was amazing and the advice…
Theservice was amazing and the advice was priceless. Sabah Afzal did a great job in testing and suggesting cost effective and efficient ways to enhance my hearing. She was very polite and helpful.
June 18, 2026
Unprompted review
Lauren Fraser Quality Of Service
Lauren has always been extremely pleasant, conscientous and very helpful during my visits, for both hearing tests and fault diagnosis over the past few years.
I would therefore strongly recommend her services!
June 11, 2026
Unprompted review
May use AI-assist with repliesRead more
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Absolutly shocking phone service
Absolutly shocking phone service, ive been calling for over an hour and not one person has answered the phone. Its my birthday and i need the prescription as im unwell. I have better things to be doing than repeatdly ringing the number over and over!!
June 26, 2026
Unprompted review
Reply from Boots Hearingcare
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very thorough.
The consultation lasted waaay longer than I thought it would and was very thorough indeed. The audiologist was very friendly and explained everything in great detail, answering any questions with full explanations.
Altogether, a (perhaps surprisingly!) very pleasant experience! Thoroughly recommend!
June 24, 2026
went in a bit before my appointment …
went in a bit before my appointment time.
was explained what was to be done and answered any questions
June 23, 2026
Friendly efficient service
June 17, 2026
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