Had a fantastic personalised experience Rebecca made sure we got the correct bed, mattress and pillows for our daughter. Exactly what we were looking for. Thank you and we will be back again.
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See what reviewers are saying
Friendly and knowledgeable staff. We were given time to look at beds/mattresses without any heavy sales. Staff were there if yiu needed them. Even got offered tea/coffee on our vist. An overall positi... See more
Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... See more
The pleasant staff team here had good knowledge of the products in the store and guided me on my needs well. I felt unhurried and able to ask as many questions as I needed and all were answered to my... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, United Kingdom
- 01505 468000
4.9
Excellent
361 reviews
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Single mattress
Whole process easy and went according to plan. All staff helpful and friendly. Would have no problem recommending
June 21, 2025
I absolutely love my new bed and…
I absolutely love my new bed and mattress. I always thought I liked a firm bed, but once I did the bed test and tried a few I am a medium and my sleep has never been better.
May 27, 2025
I always buy my beds/mattresses from…
I always buy my beds/mattresses from DREAMS, this time I ordered on line, so easy to do, when my order arrived the delivery team were great, polite and helpful.
June 14, 2025
Excellent service
Excellent service from ordering bed - paula was so helpful and understanding, to delivery. Driver contacted me and let me know when 15 mins away which was great as I wasn't at property. Shoe coverings used, very polite and quick to set up bed then explained how ottoman worked
June 8, 2025
The staff in the shop were very helpful…
The staff in the shop were very helpful and friendly. Only waited a couple of weeks for my bed to be delivered. The delivery guys assembled it really quickly. Loving my new bed.
May 23, 2025
Brilliant bed good service and…
Brilliant bed good service and delivered by a lovely team thanks dream beds !
May 23, 2025
Unprompted review
Excellent customer service
Excellent service from Mark in the Abbotsinch branch. He was informative and patient showing and encouraging me to try many different types of mattress. Excellent place to purchase a bed and great range of products.
May 8, 2025
Unprompted review
I had a fabulous experienceDreams…
I had a fabulous experience at Dreams Renfrew. Margaret took really great time care and attention with me. She was patient and not pushy or oversold anything she allowed me to take my time and gave great advice on my final selection. I highly recommend this store and sales person.
February 5, 2025
Exceptionally good service both in…
Exceptionally good service both in store and throughout delivery.
Paula has gone above and beyond to make sure our mattresses are a good fit. She even arranged to deliver some pillows and the mattress protectors herself when we could carry them with us on the day of purchase.
When the mattresses were delivered, the guys were very respectful of the property and kept me updated throughout the day.
It an everyday purchase, but when I’ll need a mattress again I would go anywhere else.
April 5, 2025
Great service in the store helped me…
Great service in the store helped me find exactly what I needed on my budget and the bed is amazing
April 25, 2025
Amazing experience
Absolutely credit to the company I work for the company so no how much pressure these guys are under keep up the good work
April 18, 2025
Excellent customer service
Excellent customer service - professional, courteous, expertise. Hugely valuable to see products in store and to have the opportunity to decide on the product and complete the transaction speedily in store with the benefit of interaction with and assistance of staff.
April 12, 2025
Dreams is the best
The two men that came were very nice and did everything so quickly and very tidy and took every thing away with no fuss
April 4, 2025
Very happy with the service provided
Very happy with the service provided, easy to deal with, delivery and installation excellent
March 22, 2025
Very good helpfull
March 15, 2025
Sleepmatch
A very professional and detailed explanation of mattresses using the Sleepmatch process. We were very impressed and Dreams made our selection a much easier choice.
March 7, 2025
Unprompted review
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