Visited to look for a new mattress with no real idea what we actually wanted or needed. Kris was incredibly helpful and patient going through our options and which mattresses were best recommended to... See more
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Ben was friendly and helpful without being pushy. He seemed knowledgeable and talked us through trying out several matresses.
Chris at Chesterfield was absolutely fantastic and really helped us understand what we needed and wanted. The mattress is a great price and the extra services are all fantastic.
The staff went above and beyond during our mattress purchase. They were incredibly patient and took the time to understand our needs rather than rushing us into a decision. They explained the differen... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 1A Ravenside Retail Park, S40 1TB, Chesterfield, United Kingdom
- 01246 925883
4.9
Excellent
200 reviews
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From start to finish Sarah was…
From start to finish Sarah was extremely friendly and helpful, we didn’t feel rushed and all in all it was a pleasant experience from start to finish.
February 22, 2026
Makes going to sleep a joy
The bed is wonderful, the member of staff took me through the process of choosing the right mattress, at first I thought it was a pricey investment, but with the interest free offer, I know I've made the right decision. The delivery guys were so polite and helpful also, thanks.
February 21, 2026
The staff in store were very polite and…
The staff in store were very polite and helpful, plenty of advice and a chance to try different mattresses. I would recommend the Chesterfield store
February 20, 2026
Good Choice of Mattresses
The store assistant helped us to narrow down our options for a new mattress and clearly explained the differences between the various options. Once we had made our choice the ordering process was straightforward.
February 16, 2026
Unprompted review
The staff in your shop were very…
The staff in your shop were very engaging and made buying the bed an enjoyable experience the bed itself is excellent quality and very comfortable I would recommend you to anyone thanks , Andy Bannister
February 17, 2026
Very satisfied with our new bed and mattress.
Great staff , good advice and very satisfied with the bed and mattress.
February 13, 2026
It was a very slick experience from the…
It was a very slick experience from the digital mattress experience through to trying out various mattresses in the store. The staff were extremely helpful & listened to our needs
The delivery of the mattress from taking out the old mattress to bringing in the new one went well.
We are very pleased with it so far.
January 31, 2026
Bed as we tried in store very comfy
January 31, 2026
everything
January 24, 2026
Happy with mattress
Happy with mattress. Good service in shop and in delivery. Plenty time allowed in shop to try out beds.
January 25, 2026
The staff were very helpful
The staff were very helpful, when we were first looking to choose a bed frame, and the company price matched an offer that started after we ordered our bed frame
January 23, 2026
The best all round!!
In store.
We were greeted by a pleasant and very helpful young gentleman, he asked how he could assist us and helped us with our requirements, laid on a bed which assessed our pressure points etc, we then proceeded to try recommend mattresses of which he was very knowledgeable, and not at any point did we feel pressured. We actually chose one that we were interested in which was a Tempur medium, we were not swayed into buying this it was our choice. The sales person was extremely pleasant and polite, and had excellent product knowledge. Great offers at the time too!! Saved us over £800 . The mattress was delivered, again, all friendly and helpful. The mattress, pillows and duvet is the best!! Expensive but you certainly get what you pay for! Perfect in every way! Thank you Dreams… highly recommended.
December 21, 2025
Very helpful service
Very helpful service in the Chesterfield store and quick and pleasant delivery
December 5, 2025
Very pleased with the mattress
Very pleased with the mattress sleeping well and very comfortable thank you
January 9, 2026
Friendly and helpful staff
Friendly and helpful staff. Took the time to understand my requirements and help me find the right bed for me.
January 7, 2026
Start to finish *****
From entering the shop in Chesterfield everyone was friendly, helpful and knowledgeable. Making our decision easier and organising payment and delivery trouble free.
The team who delivered were communicative, arrived on time and installed that bed, again, without an issue.
Very happy with the Service Dreams Chesterfield provided and have no hesitation recommending them IF you want a bed, mattress or bedding (we ordered a bed and bedding to go with it)
December 17, 2025
Brilliant experience would recommend
Brilliant experience would recommend
December 20, 2025
Unprompted review
Excellent from sales to delivery.
December 7, 2025
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