A good experience overall from sales at the store to delivery of the items. The bed looks great and the mattresses are, as expected, very comfortable. However, the storage space in the bed is not as d... See more
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Thank you Rebecca in Dreams Edmonton Green, for providing great customer service. You walked us through the process of finding the perfect mattress for us to suit our back pain. Will come again once i... See more
I went to the Edmonton store, and the sales assistant was very knowledgeable and nice, making the process very easy. My sofa bed has been delivered today by two nice guy, who had to unpack it downstai... See more
I am really impressed that I was able to change the colour of my bed one week before delivery. The people that set my bed up were extremely nice and very accommodating. They gave me time to hoover bef... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 12 Edmonton Green Shopping Centre, N9 0TZ, Edmonton, United Kingdom
- 02088 035095
4.6
Excellent
105 reviews
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Everything seems to have gone pretty…
Everything seems to have gone pretty great. Though I haven’t used it yet as it’s just been installed and kept in a seperate lounge, but as for the delivery and the service that speak’s volume about this company itself.
August 13, 2024
I do appreciate 🙏 their time .
August 15, 2024
High quality bed and mattress and the…
High quality bed and mattress and the best customer service
August 4, 2024
Thank you Dreams for such a cozy and…
Thank you Dreams for such a cozy and comfortable bed. In love with it.The quality is amazing.The ottoman bed has space.l wouldn't hesitate to refer a friend. To the delivery team Thank you.
July 2, 2024
Is the best decision i have ever made…
Is the best decision i have ever made buying from dreams😍😍😍😍
June 16, 2024
I walked into the shops and was greeted…
I walked into the shops and was greeted by a friendly member of staff. I was given a test to find the right mattress for my weight and body. I was then allowed to test out several beds in my price range. I had the differences explained to me. So I could make an informed decision. I choose my matress was shown a better one which felt much more luxurious. It was on sale by 50%. I bought it. It was delivered with an ottoman bed and put up. I made up the bed with pillows I bought from the shop. I put 400 thread sheets and silk pillow cases. I put my duck feather duvet on and went for a nap. It was the best sleep I had in about 15 years.
I will always go to dreams from now on.
June 14, 2024
The delivery driver stayed in touch…
The delivery driver stayed in touch provided a curtesy call when required. Most importantly they used my door mat at all times and tidied up after themselves
May 18, 2024
Good customer service
Good customer service
The delivery men helped to being the bed upstairs. That was a big help
March 16, 2024
High quality customer service
February 29, 2024
Unprompted review
Great service
Great service, and delivered the mattress right onto the bed!
Very comfortable
February 13, 2024
Perfect that’s my dream mattress i have…
Perfect that’s my dream mattress i have purchased from dream I definitely recommend for people who doesn’t like soft mattress and I have to say they have very helpful and respectful staff in Edmonton shopping center brunch thanks to them
December 22, 2023
Wonderful Memory foam mattrass
The shop assistant was knowledgeable about the mattrass and although it was not in stock the delivery arrived when it was supposed to.
December 13, 2023
Unprompted review
Great in store help and great delivery service
I went to the Edmonton store, and the sales assistant was very knowledgeable and nice, making the process very easy. My sofa bed has been delivered today by two nice guy, who had to unpack it downstairs as it would not go through the stairs. They assembled it with ease and all went according to plan. The sofa bed is nice and comfortable.
November 2, 2023
Unprompted review
Great customer service
Great customer service. Staff were knowledgeable and friendly. It was great to test the beds. Thank you
October 2, 2023
Unprompted review
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