Extremely helpful sales person Zain who spent time to help us work out the best mattresses for our needs. Allowed us time on our own to discuss & not at all pushy. Really useful machine that works o... See more
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Your request for a review is premature. While the in showroom experience as very good we will not receive our mattresses till early October so I cannot review that part of the experience. You desire f... See more
Company replied
Delivery was on time and efficiently done. The two guys you sent were very pleasant and friendly and didn’t disturb anything in the house. They removed the old mattress without any fuss in spite of it... See more
Excellent service from the young man. Very knowledgeable and guided us through our options. Feel he could answer every one of our questions
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Crown Point Shopping Park, LS10 1ET, Leeds, United Kingdom
- 01135396645
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Very efficient
They kept me updated about arrival time, and when they arrived they took their shoes off without me having to ask, which is always good.
Quick,efficient and took all the packaging with them
Excellent customer service
We recently had to claim on our bed insurance. I braced myself for a battle but honestly Dreams and the insurance company have been so accommodating. The service both in store and on the phone from both companies has been outstanding. I can’t recommend Dreams enough. Thank you for quickly rectifying our issue in such a professional timely manner it’s so appreciated.
Team in shop really helpful but not…
Team in shop really helpful but not pushy
Mattress good value
Comfort so far
Good honest customer service
Good honest customer service
Friendly staff at the store
I pushed for some free pillows.. but sadly they weren’t able to give me any!🤣
I will happily shop there again
Really helpful
Really helpful, knowledgeable and genuine staff. Excellent range and olenty of product and finance options. Staff weren't pushy and were very welcoming.
Easy to order and book delivery
Order and delivery time frames and online choice for delivery all great - delivery drivers were fab and caring with delivery - only downside was they gave us the wrong slats for the bed so had to come back later with the correct ones - probably a long day for them
the sales person was so helpful.
Really love our new bed its amazing and…
Really love our new bed its amazing and the price is fantastic not had any problems from ordering to delivery absolutely perfect thanks dreams
The best bed company
Absolutely delighted with dreams from start to finish. Fantastic service and very helpful staff at the store , brilliant delivery chaps and arrived exactly on time. The bed is brilliant and very good quality, i would certainly recommend dreams Thankyou so much.
Leeds Crown Point staff are very nice
Leeds Crown Point staff are very nice. Not in your space all the time but very helpful when required. Nice laid back environment that did not feel like a pushy sale at any point. Good range of mattresses to try out too in store.
From start to finish
From start to finish, excellent service within the store and delivery service..would definitely recommend.
Went Like a Dream!
Such an enjoyable shopping experience, I wish they were all like this. Hubby and I desperately needed new mattress but had no clue what to get that would be best for our different needs. We were greeted by Andy who was warm and friendly and he explained how to use their in house mattress accessor machine that felt more like getting a massage. That was rather fun and then we got to test out mattresses based on the results and just like goldilocks we narrowed the options and found 'the one'. Andy instinctively knew when to give us space and when to come back for feedback, gave us hot beverages while we were mulling things over and generally made it very pleasant. 5☆ all the way Dreams.
Should also state that delivery and information provided was also awesome.
Many thanks!
Coming off the streets to my first flat…
Coming off the streets to my first flat that sales lady’s was top notch understanding very helpful excellent service very happy with my bed thank you
Very welcoming
Very welcoming, pleasant and knowledgeable staff who provided information when asked and then left you alone to look at all the beds on sale.
With no pushy sales person hovering to make a quick decision.
There were ample choices and the purchase was straight forward the delivery was prompt with contact made by the driver, the bed placed in situ and the old one removed, careful manoeuvre of everything and they were also polite.
I would recommend Dreams beds to all family and friends for choice and value.
The salesman andrew at dreams crown…
The salesman andrew at dreams crown point Leeds was excellent very knowledgeable and friendly, he was helpful from the beginning. Also the two men who delivered my mattress were courteous and helpful can't remember their names, they came 15th December
Great Deal
Katie the assistant was so friendly and knowledgeable that we bought a lovely bed and Mattress with a £850 of free pillows and bedding.
We would definitely recommend Dreams at Crown Point Leeds
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