Nothing bad has happened! Certainly the fact that we've not had any digital break-ins says something. Occasionally I get curious and check the Quarantined items or the Security Report. There's some... See more
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See what reviewers are saying
I've been using ESET for over 20 years. I think it is a 5-star antivirus program. The only reason I'm rating it four stars is because of the runaround I got trying to downgrade from the Internet Secur... See more
Company replied
ESET has been a wonderful protection. It's easy to installed, they remind you at the end of the renew and very helpful & knowledgeable when speaking with a person or automatic chat. The best is that i... See more
Company replied
To the best of my knowledge, Eset has been doing and is still doing a good job of protecting my computers (5 of them). Additionally, the assistance I have received from their personnel has been extra... See more
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Company details
- #169 of 349 best companies in Software Company
- #38 of 60 best companies in Computer Accessories Store
Written by the company
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
Contact info
610 W Ash St #1700, 92101, San Diego, United States
- (619) 876-5400
- www.eset.com/us
4.3
Excellent
14K reviews
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Very easy process to renew.
July 3, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that renewing your ESET subscription was a very easy process. We appreciate your trust and support.
Your customer service SUCKS!!
Your customer service SUCKS!!! No one answers the phone. I called to see about renewing my subscription.
July 15, 2026
Reply from ESET US
Thank you for your feedback.
We're sorry to hear about your experience and understand your frustration.
If you need assistance with your subscription renewal, please contact our Support team.
You can call +1 (866) 343-3738 and select option 2, or contact us through our website: https://helpus.eset.com/.
Support hours: Monday–Friday, 6:00 a.m. to 5:00 p.m. Pacific Time.
Thank you.
Reply from ESET US
Thank you for your feedback! We're delighted to hear that you've enjoyed many years of trouble-free protection with ESET. We appreciate your trust and continued support.
ESET alerted me of the date of renewal
ESET alerted me of the date of renewal, provided an automatic renewal process and was very affordable.
June 28, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET's renewal reminders and automatic renewal process made things easy for you. We appreciate your trust in ESET.
I can always feel secure that eset is…
I can always feel secure that eset is watching the activity on my PC eset does a great job stopping me from logging onto a suspect website or questionable link. Thank you eset for your continued support!
July 15, 2026
Reply from ESET US
Thank you for your feedback!
We're glad to hear that ESET helps you feel secure by monitoring your PC and warning you about suspicious websites and potentially dangerous links. Providing reliable protection and peace of mind is exactly what we strive for.
Thank you!
Not being a computer person ESET has…
Not being a computer person ESET has kept us safe and protected and when you get thru to customer support they are very helpful. I’m sticking with them
July 15, 2026
Reply from ESET US
Thank you for your feedback!
We're glad to hear that ESET has helped keep you safe and protected. It's also great to know that our Customer Support team has been helpful whenever you've needed assistance. We appreciate your trust and loyalty. Thank you for choosing ESET.
Safety is number one
Easy to install, and it works great in the background. I feel confident that it will keep me safe.
July 12, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET was easy to install, works smoothly in the background, and gives you confidence that your devices are protected. We appreciate your trust in ESET.
Consistent protection behind the scenes.
July 14, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET provides consistent protection in the background, helping keep your devices secure without getting in the way. Thank you for choosing ESET.
we have at least 5 different accounts…
we have at least 5 different accounts now since you keep telling us something expired. I'm getting them every 10 minutes on a computer I PAID for a new account on; then my husband, Brad Elliott tells me he already updated the other account(s)
July 14, 2026
Reply from ESET US
Thank you for your feedback.
We're sorry to hear about the confusion with your subscriptions and the repeated expiration notifications.
To investigate the issue and help with your accounts, please contact our Support team.
You can call +1 (866) 343-3738 and select option 2, or contact us through our website: https://helpus.eset.com/.
Thank you for choosing ESET.
Reply from ESET US
Thank you for your review! We really appreciate it.
Easy to use.
July 14, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that you find ESET easy to use. We appreciate your trust and support.
SMall and mighty
I started using ESET because it had the smallest memory footprint with Microsoft Flight Simulator. I have come to rely on it for everything. I do a lot of browsing and occasionally bump into dangerous sites - ESET has had my back and warned me. I have had no issues with it interfering with anything I do.
January 14, 2026
Reply from ESET US
Thank you for your feedback!
We're delighted to hear that ESET provides strong protection without impacting your system's performance. It's great to know that ESET has helped keep you safe while browsing and warned you about potentially dangerous websites.
We appreciate your trust and long-term support. Thank you for choosing ESET.
Reply from ESET US
Thank you for your feedback.
To install and use ESET VPN, please follow the instructions on our support website:
https://support.eset.com/en/kb8464-eset-vpn-installation-for-windows-android-macos-and-ios
If you need any additional assistance, our support team will be happy to help. Please contact us at https://helpus.eset.com/. Thank you for choosing ESET!
The full protection against viruses and…
The full protection against viruses and malware
July 14, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that you value ESET's comprehensive protection against viruses, malware, and other online threats. We appreciate your trust in ESET.
I have been using ESET for years and…ESET Gives Me Peace of Mind
I have been using ESET for years and feel confident they are keeping my computer safe from viruses and all other types of cyber crime.
July 14, 2026
Reply from ESET US
Thank you for your loyalty over the years!
We're glad to hear that ESET helps you feel confident that your computer is protected from viruses and other online threats. We appreciate your trust in ESET.
It won't let me cancel my subscription
It won't let me cancel my subscription. I won't pay anymore. If I am charged anything I will contest the charge.
July 14, 2026
Reply from ESET US
We apologize for the inconvenience.
Please reach out to our billing support team at +1 (844) 824-3738 and they would be happy to help get this sorted out for you.
Thank you.
Confidence in the product
July 2, 2026
Reply from ESET US
Thank you for your feedback! We're glad to hear that ESET gives you confidence in your security and protection. We appreciate your trust in ESET.
I only use my laptop as a backup
I only use my laptop as a backup. I regret paying for this.
July 14, 2026
Reply from ESET US
Thank you for your feedback.
If you purchased your subscription within the last 30 days and would like to cancel it, you may request a full refund.
For assistance, please contact our Billing Support Team at +1 (844) 824-3738.
Our colleagues will be happy to help you with the cancellation process and review your refund request.
Thank you.
What Appreciate most is the financial…
What Appreciate most is the financial warning that it's not safe to make transaction due to unsecured sight.
June 8, 2026
Reply from ESET US
Thank you for your feedback!
We're glad to hear that you appreciate ESET's security warnings about unsafe websites and financial transactions. Helping you stay protected while banking and shopping online is one of our top priorities. Thank you for choosing ESET.
Peace of Mind Is Appreciated
I am a technosurus; not good with most forms of modern communication technology. I began with ESET at the recommendation of my "computer guy," Tim Byers, of Protech Computer Service.
I have felt safe and secure for the entire time I have utilized your program. You are virtually invisible until I get a "report," reminding me that you are on the job, and doing it well.
July 14, 2026
Reply from ESET US
Thank you for your feedback!
We're delighted to hear that ESET is helping you feel safe and secure.
Providing reliable protection while staying unobtrusive is exactly what we strive for.
We appreciate your trust in ESET and are glad to be keeping your devices protected.
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