Euro Resales 

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Rated 2 out of 5 stars

Listed my house in 2021, I've had no communication from Mark to update us on the sale of our house in Trept (France). Paid all fees, the house was listed but other than that we've heard nothing! V... See more

Rated 1 out of 5 stars

Unfortunately as many say ,,they took £600 of me and would advertise worldwide but 2 years on and absolutely nothing,,Mark Mallon promises everything and delivered nothing ,,I have knocked my price do... See more

Rated 1 out of 5 stars

Their new name is KYM Properties Ltd. Company number NI664113 Fake office address is 35 Berkeley Square Mayfair, London also look up their vat number to find their real base of operati... See more

Rated 5 out of 5 stars

Our property in the Caribbean was listed with another vendor for over 2 years. We spoke to Euro Resales and took on their marketing package to reach worldwide buyers and it was sold in 16 weeks. They... See more

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Rated 5 out of 5 stars

Amazing customer service

I am not normally one to write reviews but I felt the need to do one.

The service I have received has been second to none and will definitely remain a loyal customer going forward.

Thanks

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. They have been extremely professional and always happy to help with any queries i have. I have found a property im interested in and viewing it in a few weeks time.

September 17, 2020
Unprompted review
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Rated 5 out of 5 stars

Our property is for sale with…Euroresales

Our property is for sale with Euroresales, and recently we had an offer. As soon as the offer was made Mark contacted me to inform me of the offer made. I was very impressed with the way Mark handled all the emails and he kept me informed along the way with information and the intentions of the buyer. Mark was very professional and most helpful.
I would thoroughly recommend Euroresales to sell or buy your overseas property. Thank you and we look forward to doing further business with you in the near future. Many thanks especially to Mark 😀

July 5, 2020
Unprompted review
Rated 1 out of 5 stars

I would not use again nor recommend. Waste of money

I would not use again nor recommend! Waste of money.

Paid for marketing with the sale speach Euro Resales has lots of cash buyers all over the world and they are confident my place will sell fast, ia the property their buyer look for. The agent made me believe if we acted quickly (the right season - spring - and exhibitions coming up) there were high chances to sell as he had interested buyers for the location. The reality: not a word from them in months. Also, my place was (apparently) listed in many sites around the world but not a word nor evidence of any exhibitions. 
Disappointing. I would not use again nor recommend.

From my experience with them I do not recommend you pay Euro resales money for marketing to sell your property. Mine was a waste of £300

Note. After originally writing a negative review I got contacted immediately from the company. There were threat of legal actions against me had I not taken the negative review down. Willing to give them the benefit of the doubt I remove it (leaving more time to see customer care). Still very bad thereafter. Silence and not a word. At the time I investigated the exhibitions they mentioned my property being listed with and they did not seem to exist.

June 29, 2020
Euro Resales logo

Reply from Euro Resales



Thank you for the misleading information to push your own agenda as we would not refund your 600 pounds marketing fee when you called the office threatened to leave bad reviews tell people you paid less and report us to trading standards if it was not returned. As you well know 500 plus vat was spent to market not 300


We told you to go ahead that we have nothing to hide and welcome all feedback but we will not under any circumstance tolerate false claims and lies about us. You paid for global marketing . Global marketing was provided proof of same was sent to you.


We are also amazed here in the office that you did not mention you had an offer or the fact you refused to come down in price to a more realistic price to sell after advise was given to do so on many occasions. So instead of trying to work with your agent to achieve a sale the best option is to come online and make up false claims .

We are very sorry you feel this way but here are the facts

You contacted us to market a property on your fathers behalf worldwide to reach international buyers as you were not happy with the local agent for some reason.

Not only was this marketing service provided but proof of this was sent to you which you happily confirmed in writing In an email we have.

There is no apparently about it your property was listed on hundreds of platforms worldwide. And you replied saying you were happy with the marketing which we have kept on file.

The marketing produced a substantial offer which was refused and advise was then given to perhaps bring your price down more in line to what other properties were selling for in the same village which was also refused as your father needed this price even though it was advised this price may be unachievable in the current climate based on what similar properties in the area were going for. Then the pandemic hit

The last 7 months we have been in the middle of a global pandemic with most international travel banned to Italy and only now starting again. Never the less we have still been working and signed up to 10 new platforms which your property was automatically listed on as you are a client. And we have been dealing with enquiries on your property in the hope to get people interested.

You were updated 25 times over the course of the last 12 months we have email correspondence of all this as proof so saying you heard nothing is also false. As soon as the offer came in your agent contacted you the same day.

We had a total or 8566 people click on your listings worldwide and 54 enquiries one of which led to an offer so the marketing worked and produced a buyer.

As the offer was refused the buyer went with another property from another agent so he was serious.

We are very sorry you feel this way but everything has been done on our end to help you market your property for sale. There is no need to make up false claims that apparently things did not happen when quite clearly they did. At no point were you threatened with anything your last review was removed by Trustpilot as it contained libel and defamatory comments . You were asked to remove these slanderous comments not threatened with legal action.

We are of course here to help you in any way and will continue to do so please contact your agent if you want to discuss this further.

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Rated 3 out of 5 stars

One year -no enquiries.

My property in the Dordogne has been with them for one year now - NOT one single enquiry, let alone visit. All very well advertising all around the world, including South American countries.......but not on one of the main portals Rightmove.
Also...if I search on "property for sale in Dordogne" - or "property for sale in ....village name...." NOTHING gets shown in the search results.
end Jan 2020 - I am pleased to say that after posting this review, we had a number of conversations and they worked hard to move the listing up the rankings - to page one on a number of sites. They also explained that they were getting enquiries but as they ensure they are serious and backed financially (especially as the property is a high priced one), they don't forward them all.
A sample recent enquiry was sent to me as an example.
We move forward in a more co-operative way....

January 22, 2020
Unprompted review
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Rated 5 out of 5 stars

I am an expat living in Thailand for…

I am an expat living in Thailand for the last 15 years and recently decided to sell. This company in the UK marketed my property worldwide and found me a buyer from Australia. They were recommended to my by someone else I know who sold through them. I found them excellent to work with and contactable outside of the Uk working hours. I have no hesitation in recommending the marketing they can provide as it resulted in a sale for me within 3 months of advertising with them.

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

I certainly would like to recommend…

I certainly would like to recommend this company as I have now sold some inherited property in poland which was left to me by my late father. This company marketed it worldwide for me and put me in touch with an investor from the Ukraine.

November 29, 2019
Unprompted review

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