Felix Chien 

Your products are great but what really makes your company a plus is the fact that your rep. Paige Snyder was so helpful and attentive and so quick to reply to any and all of my questions. To me the most important product one can get from a company is customer service and because of Paige I rate Felix Chien at the top of the list in that category. You are lucky to have her as she will always be the reason I would be happy to buy product from you. She makes you pass the Trustpilot review with flying colors.
Mona Campisano Hermosa Beach, CA

Many nice things to choose from. Great products, timely response to questions and quick shipment. Also a company supporting dog related charitable causes. 😀

Wow! I had no idea a dog crate cover could be so great! Very high quality, stylish fabric. Frankie's crate actually looks like a decorative accent --- like a stylish throw pillow --- in our family room now versus a clunky dog crate in the corner. What an improvement! Love it! Thank you so much!

The two dog crate covers are of excellent quality and look great!

I love the crate cover I picked! I was pleasantly surprised with the quality of the material they use. It's thick, heavy duty and a great design. The sewing is top notch. I plan on being able to use the cover for a long time. I liked the 1st crate cover so much that I bought another one to take to our 2nd home. I picked a different pattern and it's just as cute and good quality material. I have a large crate and the only down fall is that the large cover is bigger than the crate I have so it touches the floor by a couple extra inches. I wish it was a little more snug. I would recommend this product to anyone that is looking for a crate cover with style. In fact, a guy I work with recently got a Golden Retriever puppy so I took my 2nd crate cover in to show it to him before I took it up to our 2nd home up North. Ordering was easy and I received it in a decent time frame. The hardest part was picking out which pattern I wanted!

Shipping was a little slower than anticipated but the product is amazing. My great dane mix, Mr. Gatsby, looks amazing in his bow tie. I love the detachable tie. He plays rough so we will take it out for special occasions! We will be ordering again for sure.

Quality manufactured product & very stylish/unique. I love this sweater and the colors. The only thing I would change is that the sizing runs larger than I expected. We ordered an XS for our french bulldog & its a little long for him, making elimination while wearing it uncomfortable for our dog.
Suggest if you have a smaller than average size, this may not fit.

The mattresses are beautiful. The nicely done with the fabric of your choice, but it's not sturdy enough. I have to replace them both inside of 6 months

My cairi-poo loves her new travel case. I've modified it a bit for a more sturdy ride behind me on my Harley. She's riding in style.

I ordered the dog crate cover. It is beautiful. No problems ordering or receiving the merchandise.

I paid 225.00 for a puppy purse that wasn't worth 50 dollars! I'm sending it back.

The quality is worth the price.. Fits beautifully..

I love our new dog crate cover. It's handsome and well made. I'm glad I bought it.

Ordered a small dog collar for our French Bulldog puppy who is 4 months and 7 lbs. Received our package a few days later and was surprised at the lovely hand written letter from the person who sewed the collar Nic Sews. We definitely looked around at different types of collars and styles and wanted to get something that was stylish and different. We definitely got exactly what we wanted. The style is very chic and the quality is very good. The material is very dog friendly and the metal buckle and harness are very smooth and work great. No issues, we would definitely purchase from this company again.

I purchased a product, paid, and didn't hear anything for 10 days.

I had to email them and only then did they decide to let me know that the product was out of stock.

Bad customer service.

Their aacount manager, Paige, is the best! Most amazing customer service! I would recommend their company to anyone. They were very flexible when I had to exchange my dog's collar for a bigger size. They always responded same say with any questions I had. Very impressed.

Service was great and the dog bag came on time.

I purchased a crate cover...it is gorgeous! The quality of craftsmanship and materials is excellent. I am very happy with the product and so is MoeJoe the dog.

I was pleasantly surprised at the quality and fit over the dog kennels. They fit perfectly without tugging to get them on, but the best part was the thick but soft quality of the material, and the dog bone pattern is adorable. Our dog kennels are in a sunroom with nice quality furniture and with these covers, the kennels look great without the room being cheapened. Would highly recommend!

I could not use the 10 % code and I got it corrected via their chat line quick and no problems. this site has so many delightful items I will be returning!