Gilmartins Reviews 

271
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers had a great experience with this property maintenance company. Customers frequently praise the staff for being exceptionally polite, friendly, and respectful while working efficiently in their homes to resolve household issues. People really appreciate that tradespeople arrive promptly on time, keep work areas very clean, and complete repairs to a remarkably high standard. However, some customers also noted frustrating issues regarding uncompleted jobs, completely missed appointments, and poor communication from the customer service team. Others mentioned experiencing long delays with repairs, unhelpful responses, and substandard workmanship that ultimately left them feeling deeply disappointed with the overall service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that operatives are often polite, professional,... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported. While many reviewers praise... See more

Customer service

People report ambiguous experiences with customer service, showing a distinct split in consumer feedback.... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly between reviewers. Many... See more

Response time

Customers consistently note ambiguous experiences with response time, highlighting a split between fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wanted too give Gavin a 5 star but the app would not allow me . Gavin came nice and early bang on time.. He was very present and respectable, he kept his work area very clean also I noticed he c... See more

Rated 5 out of 5 stars

Ryan B, from Gilmartins was friendly and efficient. He did a thorough job, used sheets to cover kitchen before starting and tidied up well when job was completed. He didn't stop for a break all day,... See more

Rated 5 out of 5 stars

I would like to praise Patryk the Electrician that came to do a job at my home at Kingsley Court. The young man integrity, respect and professionalism it is to admire and I really hope he is not just... See more

Rated 5 out of 5 stars

Had a repair scheduled for cracks in grout and tiles in the bathroom. Shikesh from Gilmartins arrived promptly on the dot, completed the work to an excellent standard and fixed additional work that wa... See more


Company details


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4.1

Great

TrustScore 4 out of 5

271 reviews

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4.1

All reviews

(271)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I’m very happy with the work completed by Mr Renford. He came to repair my cupboard and doors and did an excellent job. He was professional, polite, friendly and took his time to make sure everything was repaired properly.

He clearly takes pride in his work and left everything neat and tidy once he had finished. It was refreshing to have someone come out who was knowledgeable, efficient and genuinely cared about doing the job to a good standard.

Thank you, Mr Renford. I’m very pleased with the repairs and would definitely recommend him. ⭐️⭐️⭐️⭐️⭐️

August 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant worker

Brilliant worker, great attitude and really nice finish. I’d like to have him next time I have a plastering job done etc

August 21, 2026
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Rated 5 out of 5 stars

Great job

Really happy with the service. Gavin French was professional, friendly and arrived on time. They explained everything clearly, carried out the work efficiently and left everything clean and tidy afterwards. Would definitely recommend their service.

August 21, 2026
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Rated 5 out of 5 stars

James Bradley

James Bradley came to our home for a simple job was very polite put a smile on our face and got the job done very well. thank you James.

August 20, 2026
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Rated 5 out of 5 stars

On a hunch…I finally got it fixed!

This visit wasn’t a booked appointment initially.
On the off chance I rang to get an update on an outstanding job & by luck / good fortune, an operative was in the area.
I was visited by James.
He was punctual & keen to resolve my issue.
James had the determination, skill, breadth of experience & expertise to do what others had failed to accomplish.
James accomplished the otherwise impossible that had prevented me from being able to use my electric window.
I was heartened by his upbeat energy, enthusiasm, determination to ensure I got the positive outcome that I’d been waiting for.
James is just the kind of person I would completely trust to take on any task, knowing that he serves to provide the very best outcome for the task at hand.
Grateful thanks & appreciation to you.
I would definitely request your attendance for any future work.
You are a credit to Gilmartins & I’m sure they will realise that.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Plasterer

He was very Polite, friendly,
Very pleased with his work very professional, I am very happy with his work and the finished job

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

The contractor went above and beyond to…

The contractor went above and beyond to resolve our problem, some of the clips has degraded in our shower unit causing a leak, he went and got the required parts and made sure the shower was in safe working order before he left. Highly recommended, polite and fully explained what had caused the issue and what he needed to do to resolve it.

August 19, 2026
Unprompted review

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