Inside-Tech Reviews 273

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My 12 yr old grandson wanted to build a gaming PC - we found Inside-Tech and their kit approach coupled with online support which helped us choose just what he needed including slightly upgraded confi... See more

Rated 5 out of 5 stars

Used this company for my sons gaming PC. What a company. 100% helpful. WhatsApp chat to help with setup too. Thank-you guys.

Rated 5 out of 5 stars

Inside tech were recommended by a friend. Great service from James - good to support a small business too. My partner is delighted with his gaming pc

Rated 5 out of 5 stars

I went to several websites before I chose Inside Tech, including the bigger more recognised players but I'm so glad I went with my gut and trusted a smaller business for my set up. I've found... See more

Company details

  1. Computer Store

Written by the company

Inside Tech is a trusted online retailer for all your PC and technology needs. We have a large selection of Mini PCs, Graphical PCs and PCs for everyday or commercial use. We have many pre-built systems for sale but if you require that something a bit more bespoke then please do not hesitate to contact us through the site. Our computers cover a wide range of applications as they are fully configurable the same computer can cover the needs of the normal household user up to heavy industrial industries, small or large scale office environments from call centre to architect. Buying from us is easy but assistance is always on hand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You can't beat service and expertise like this.

Chris at Inside Tech was amazing to deal with, he helped me reconfigure my custom PC to get the most out of my order, leaning on expertise like knowing which CPU was best for which task. They hit there delivery date despite delayed parts by offering a free upgrade, they did this without even skipping a beat. I bought my dream PC from them and I will be back.

August 10, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service all round

Great service all round
James put together a custom build for me, and with a few emails in between, I ended up with a very good-spec PC that didn't cost the earth.

Competitive pricing and I will use it again for all my PC needs

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Buy here with confidence!

Bought another computer from James and the team, fantastic service and fantastic product as always, a bespoke machine for my CAD needs and its awesome, great advice re spec along the way. Been buying computers here since they were a flesgling company - they were great then and still are, buy here with confidence!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Inside Tech = Brilliant

After calling and receiving info and advice from James I ordered an Intel 12th - 14th GEN Desk Mini PC.
It was delivered on time, safely packaged and took no time to connect and get running.
Wow, it’s a superb little device, takes so little space on my desk and puts my old computer to shame, it’s very fast both in booting up and in use, it’s also silent which is a massive bonus.
So pleased with this purchase and with the service from Inside Tech, highly recommended.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Inside-Tech built an excellent PC

Inside-Tech built an excellent PC! I recently purchased a pre-configured Corsair 2000D PC from them. The build was delivered to me in exactly a week from my date-of-purchase. The components are exactly as described.

I ran into a minor issue of the fans making a noise. Chris from their support team guided me through it step-by-step, and I was able to solve it. Would highly recommend them.

July 19, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Just like to say a massive thank you to…

Just like to say a massive thank you to James first of all, handled any questions I had with professionalism and honesty - I ordered a RTX 3050 refurbished gaming pc from inside tech and it’s absolutely unreal, with all the protective coverings you wouldn’t even think it was refurbed, it came well packaged and they even included the graphics card box with extras in it.
Brilliant piece of kit, would highly recommend this company to family and friends in the future!

My PC even came with a RGB light up keyboard and mouse, so all I had to do was plug the power supply in and HDMI and I was off and rocking!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

pc bundle purchase

Bought a pc bundle and they answered all our questions before our purchase and delivered it on the day we requested with tracking info. Everything works fab and they included a mystery upgrade which was a cpu cooler with lights. We are very happy and would use again and recommend. Thank you!

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my custom SFF PC!

Excellent experience purchasing a new custom build small form factor PC from Inside-Tech! James and Chris were super helpful with my various queries and ensured my PC was built to my ideal specs. Extremely impressed with the build, particularly the cable management in the fractal ridge. Competitive pricing and all round great customer service and support. Very pleased with my new PC - runs like a dream. Thanks so much!

July 2, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely wonderful company

Bought a gtx1650 which someone bought last one before me☹️
They found a best resolution sending me a better one for the same price as gtx1650 😍
Purchasing second time and definitely gonna do more to upgrade ✊

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Hands down a GREAT experience.

Hands down a GREAT experience.

1. Purchase was EASY and made simple with a streamlined approach to speccing my build - not so many choices that it became a guessing game with potential for over spend and bottlenecking.

2. Price was noticeably better than a number of competitors - by about 20% like for like!!!

3. A month later when I had an issue (that transpired to be nothing to do with the PC!) they welcomed me to drop in same day and immediately set about diagnosing the issue. 20mins later we had ascertained that it was a monitor cable/socket. Truly brilliant. No waiting, no booking - just come in and we will help you sort it. THANK YOU to the whole Team.

Standout customer service.

June 10, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic site & customer service!

Fantastic site with very knowledgable staff. PC was assembled very quickly with fast delivery. James on the Customer Service side was fantastic at answering my many (many!) questions. Thank you all!

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Very quick and helpful response by…

Very quick and helpful response by Chris to my (many) pre-sales questions. I like the range of options to configure the spec to own requirements. Once the new PC arrived - nice tidy build inside and so quiet compared to our old machine! Everything working well. My hubbie is very happy with his new PC and I will use inside-tech when I need to replace my own PC. Thanks!

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

So glad I went with Inside-Tech

So glad I went with Inside-Tech. PC they built is amazing!! Super quiet and runs all my latest games maxed out at 2560x1440 res. Support team I spoke to post delivery to sort Windows activation were also spot on. If you need a new PC buy from here. A+++++

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

The experience from the beginning to…

The experience from the beginning to the end was exceptional. This was my first high-end gaming PC, so I was very particular about the components that would be installed. All the hardware was of the highest quality, and my computer runs flawlessly on any game at ultra settings.

I encountered a minor issue with stuttering related to the Nvidia settings, which I have since resolved. When the problem occurred late at night, I messaged InsideTech on WhatsApp, not expecting a response until the next morning. To my surprise, I received a prompt reply and some troubleshooting tips that same night. Although the issue was not fully resolved that night, I appreciated the immediate assistance.

The next morning, I conducted some research on YouTube and discovered a solution that restored my PC to full functionality. InsideTech's customer service is truly outstanding, and they are willing to go the extra mile to assist their customers. I would like to express my gratitude to James for his invaluable guidance in selecting the right specifications for my needs.

I extend my sincere thanks to the entire InsideTech team for their exceptional service.

Best regards,

Carl

January 29, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

A very good, can trust, knowledgeable company to buy from.

Having been in IT as an IT Teacher, Network Manager and Senior Microsoft Certified Trainer since 1982, I have taught, worked with and purchased from many PC sellers such as Inside-Tech. Now over 70, tend to be very critical and demanding of any company that I choose to purchase from, as sadly, I now find the general standard of service and product quality in the UK is generally very poor.

But this certainly was NOT the case when dealing with Inside-Tech in regard to their staff and products they have for sale, especially James and Chris who via phone and email answered my many and quite in-depth and demanding questions, did so very promptly, outside normal working hours and often did so in good humour.

I live on the Isle of Man now and more and more delivery is becoming very expensive and problematic in sorting out delivery, with Inside-Tech they went the extra the mile to do so, unlike some companies saying they will and after purchase, get back, an then say they can’t and then begins the problem in getting the refund – this certainly was not the case with James and Chris who were extremely accommodating in checking they would be able to do so.

As such, I am very pleased having ordered and now received my Fanless MAXWELL, Windows 11 Home 64Bit, Asrock B760-ITX/AC, i5 12400 - 6 Cores 4.4GHz, 16GB Corsair Vengeance DDR4, NVME SSD:256GB and NVME SSD:2TB to replaced my eight year old, quiet and trusted PC/Server – that it takes up about only 1/6 of the space, is totally silent, boots up virtually instantaneously and unlike I have ever known before having setup many networks in offices, training rooms and in my own home network instant recognition and connection to my five PCs and 3 mobiles with out the need to spend time sorting out and fixing.

Very unlike me to give such praise, but it was a really nice change to purchase a technical product something that does what the company selling you it, tell you it will and with people who obviously want to do a good job, empathic, patient , proud and enjoy what they do.

February 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look