Inside-Tech Reviews 273

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My 12 yr old grandson wanted to build a gaming PC - we found Inside-Tech and their kit approach coupled with online support which helped us choose just what he needed including slightly upgraded confi... See more

Rated 5 out of 5 stars

Used this company for my sons gaming PC. What a company. 100% helpful. WhatsApp chat to help with setup too. Thank-you guys.

Rated 5 out of 5 stars

Inside tech were recommended by a friend. Great service from James - good to support a small business too. My partner is delighted with his gaming pc

Rated 5 out of 5 stars

I went to several websites before I chose Inside Tech, including the bigger more recognised players but I'm so glad I went with my gut and trusted a smaller business for my set up. I've found... See more

Company details

  1. Computer Store

Written by the company

Inside Tech is a trusted online retailer for all your PC and technology needs. We have a large selection of Mini PCs, Graphical PCs and PCs for everyday or commercial use. We have many pre-built systems for sale but if you require that something a bit more bespoke then please do not hesitate to contact us through the site. Our computers cover a wide range of applications as they are fully configurable the same computer can cover the needs of the normal household user up to heavy industrial industries, small or large scale office environments from call centre to architect. Buying from us is easy but assistance is always on hand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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Rated 5 out of 5 stars

gaming pc for my son

gaming pc for my son
he chose all the specs and was built and posted out quickly
he over the moon with it and would recomend inside-tech

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

This company are just brilliant

This company are just brilliant, the pre sales advice followed by exceptional after sales support. Even on Xmas day they offered live chat to help set up the boys gaming PC! Whenever you need them, even out of hours, they make an effort to help. My son absolutely loves his PC and is the envy of his mates!!
Extra special shout out to James, what a hero! Superb service and excellent recommendations from him. I will happily recommend Inside Tech to anyone.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

2nd custom build!! ⭐⭐⭐⭐⭐

This is the second time I've looked at getting a PC from Inside-Tech. And you guessed it... I bought another custom build from here!!

This review isn't enough to describe this perfect tech business. So I will summarise it:

Communication: 10/10
Customer care: 10/10
Honesty: 10/10
Price: 10/10
Consistency: 10/10
Overall just perfect 10/10

I can't thank James (director) enough for helping me build this PC and assisting me with my millions of enquiries. Keep up the good work, I will definitely recommend your business to others and I will be coming back to buy from you again!!

⭐⭐⭐⭐⭐

January 8, 2024
Unprompted review
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Rated 5 out of 5 stars

What a Great Company

I came across this company on Google while looking for a new pc, i was looking on amazon and all of the bigger pc companies and nowhere seemed to do what i wanted, i was being quite fussy about what i wanted and how small i needed it to be. From their website the live support person was very helful and they guided me in the right direction while actually saving me some money on the build i had configured for myself. This was just before Christmas and as most blokes do i left it right till the last minute to order it, they built it fast and allowed me to pick it up even when they was ment to be closed. I cannot fault the PC, it runs everything i want, Max Settings at 4k, all in a case not much bigger than a shoe box, there is little to no noise. I can't fault this company and the team from start to finish they have been amazing. Thanks to all of you for you help and advice.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Best After Sales Customer Service!

I bought a gaming PC from Inside Tech in December 2022 and this year I reached out to them in September enquiring about a Graphics Card upgrade. They gave me some great advice and I got a new graphics card in December 2023. After installing it I had some issues getting it to work and I reached out again. Despite not having bought the actual card from them they got back to me straight away and after suggesting a simple BIOS tweak I had my new graphics card working.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING service all through…

OUTSTANDING service all through received from Inside Tech and I have no regrets having gone with them for my custom PC build. James and Chris were great throughout the whole purchase process answering my numerous questions about specs and components I wanted. The PC itself was delivered on time and is excellent build quality-wise and performance too has been top-notch.

I am so glad I went with Inside Tech and I've been impressed with the level of personalised service they provide. I am also glad to be able support a small UK business that delivers value as well as excellent customer service. I hope they continue providing this standard of service which is hard to come by these days. I will certainly be consulting them for all my future PC related purchases.

December 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Outstanding customer service and Build Quality!

Just want to give a huge thank you to Inside-tech!. I have had nothing other than an outstanding experience with them. They answered all of my questions, giving it excellent customer support, superb shipping, and of course the final product and build quality is amazing. I purchased a small form factor pc through them and they have managed to fit everything for a high quality pc build in such a small case. I would HIGHLY recommend them over some of the competition just on their service alone. Don't think twice, buy from Inside-Tech.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish
Great experience, awesome machine way beyond what
I imagined
build quality is next level everything used is of high quality no cheap components
Was cheaper for these guys to build it than buying all the parts my self
Cannot thank Chris and inside tech enough
Added bonus even delivered my new pc on a Saturday
Many thanks 👍

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

5/5 The Inside-Tech after-service is…

5/5 The Inside-Tech after-service is fantastic! From assisting us to purchasing the correct media PC and helping us with a minor issue, they have been brilliant. I would not hesitate to recommend them.

December 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Update from 4 to 5

Ordered a PC on the 29th November, and was told I should expect it around 8th December.

Unfortunately it did not arrive with in the time scales, and I had no update from the company, and my order was still showing as processing.

I made contact and was informed it would be shipped Monday/Tuesday the following week. Tuesday came and I still had no update from the company or their courier (DPD) to suggest my package had been collected.

This was a Christmas present, and an expensive one, and I needed to ensure it was in working order on the big day.

James was ALWAYS on hand via live chat to support even out of business hours, and Chris promptly replied to ALL of my emails.

The PC was eventually delivered via APC and I did get notifications, but VERY late in the evening.

The PC is amazing, it has been checked over this morning and everything is in working order. However it appears in the process of building my PC the case has been scuffed. It is on the underside of the front shroud... and unless youre eyelevel with the bottom you won't see it, but still a little annoying. I'd like to think this is just a one off.

Well packaged in protective boxes and air pocket/bags, along with the hard polystyrene (but thats the case manfacturer - would prefer the softer stuff)

But I think with correct shipping times and updating customers orders to reflect where they are in the process from initial order to delivery would help. As even on their site now, mine still says "processing". And of course a little extra care in the building process. Then I could give 5 stars.

Updated to 5 stars. Well deserved.

December 14, 2023
Unprompted review
Inside-Tech logo

Reply from Inside-Tech

Thank you for your review Mark - its great to see the good parts and so sorry regarding the scuff on the bottom of the unit.

I (James) packed this myself and did conduct a thorough search, I cannot rule out human error but I do have a feeling this damage was caused in transit which is terribly unfortunate.

You note you cannot see it in situ however I would like to invite an open ended offer - at any point you so wish just let me know and I will have the unit collected from you, replace the case with a new one and return it to you free of charge - just keep the box it came in for the courier to collect it! You can come back to me at any stage be it 6 months or a year and I am more than happy to do this for you.

So sorry it came a day or two later than intended, during each month we review our current shipping times and if the average is outside of our website window it is amended, honestly at present we are actually a little faster than our websites indications but thats not to say there isnt the odd order here or there that will be a little later than inended and for that I do apologise!

Rest assured however if there is ever a time that our average lead times needs to be amended on the website we will do so, so that it is reflective of the service!

I hope you enjoy the PC (or rather whomever you are gifting it for christmas does!) and if you ever need anything just ask.

We will also be available on the live chat on Christmas day so if you need any help setting it up just pop us a message!

Merry Christmas from myself and the team and Inside Tech!

Rated 5 out of 5 stars

Very helpful regarding any questions

Very helpful regarding any questions, instantly reply to any question posed to them. With easy to understand answers even to a 40yr old with little to no knowledge of pc's
Definitely recommended and very good prices also

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Just placed my order

Just placed my order, after a conversation with James online who was very helpful and guided me in the right direction. Just waiting for delivery now.. Great Job.. Keep it up..

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Faltless customer service - they go the extra mile!

I cannot fault the service I've had from Inside-Tech. My computer got knocked over whilst in use and stopped working. It was probably due an upgrade anyway as my son gave me his old machine which was 7 years old, but I didn't really know where to start as I'm not good with these things.

I chose Inside-Tech as they're based close to me, having found them on Google with positive reviews. The reviews are definitely reflective of the experience I've had!

After speaking to James, he advised me that the best way to approach my situation was to just replace the essential parts on my existing build. This meant that I was able to get a really good computer for my relatively basic needs (lots of web browsing, ripping vinyls to MP3 and some light word processing etc), whilst spending less money than I thought I'd need to.

By upgrading the components for me (which they were able to help do for me as I'd have no idea where to start!), I've now got a fantastic machine that is hopefully going to keep me going for many years to come. They helped upgrade my Windows 10 to Windows 11 as well.

Thank you James and the team - your help is really appreciated!

December 7, 2023
Unprompted review
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Rated 5 out of 5 stars

What a great company this is I've put…

What a great company this is I've put in two orders in last month for all the parts to build to pc's everything was absolutely spot on 5 Star. I've had a couple of questions they've responded within minutes and answered all my queries very informative helpful friendly company.

Delivery was very fast next day, packaged safely in a box that didn't highlight what was inside very discreet safe way of delivery expensive parts.

Couldn't recommend this company enough got a customer for life all my future purchases are done with these guys.

December 3, 2023
Unprompted review

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