I found an old camera at home, and it still had the film in it. I popped into the Meadowhall store where Charlie kindly removed the film and sent it off for it to be developed. He was professional, fr... See more
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Review summary
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Nikon Travelite binoculars. Wanted for an outing the weekend - so expected tall order to order on Friday and get by Sunday. Jessops' price was lowest and website said if ordered by 4pm on Friday I c... See more
Company replied
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... See more
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Pete went above and way beyond to help me sort out my business with Sony. Dealing with emails and passwords with incredible patience. I felt I had gone back in time with such personal and caring se... See more
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Company details
About Jessops
Written by the company
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContact info
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, United Kingdom
- cs@jessops.com
- www.jessops.com
4.6
Excellent
15K reviews
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Knowledgeable friendly staff with great…
Knowledgeable friendly staff with great product knowledge.
April 1, 2026
Reply from Jessops
Dear David,
Thank you for your feedback.
We will be sure to pass on your lovely words to our Jessops York team who will really appreciate it!
Kind regards,
The Jessops Customer Service Team
Really helpful staf in Jessoos Oxford St
Really helpful and knowledgeable staff in the Oxford St branch
March 6, 2026
Reply from Jessops
Dear John,
Thank you for your feedback, we'll be sure to pass on your kind comments to our London Oxford Street team who will really appreciate it!
Kind regards,
The Jessops Customer Service Team
Got the exact quote and the review did…
Got the exact quote and the review did not take long. I would recommend trading your camera with Jessop. I had a pleasant experience at the Oxford st branch
March 31, 2026
Unprompted review
Reply from Jessops
Dear Sara,
Thank you for your feedback.
We're delighted to hear that you had a pleasant experience at the Jessops London Oxford Street branch and that you were satisfied with the quote and speed of the review. We appreciate your recommendation!
Kind regards,
The Jessops Customer Service Team
Generally good communication throughout…
Generally good communication throughout the process. Although very slow processing, still very worth the wait.
March 31, 2026
Unprompted review
Reply from Jessops
Hello,
Thanks so much for your feedback, we're thrilled you enjoyed our 5* service!
Kind regards,
The Jessops Customer Service Team
Easy to order
March 25, 2026
Reply from Jessops
Dear Tony,
Thanks so much for your feedback.
We're delighted you enjoyed an easy customer experience and we hope you're enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Reply from Jessops
Dear Sharon,
Thanks so much for sharing your experience, we're so pleased you are enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Communication was good if any questions…
Communication was good if any questions etc
Bought item after sale ended but they hounered sale price and even refunded difference quite promptly
As I was too busy working i didn't have time to buy sale item on time so all in all very happy with my purchase
March 19, 2026
Unprompted review
Reply from Jessops
Dear Peter,
Thank you for your feedback.
We're so pleased to hear that our communication met your needs and that you were pleased with your purchase. We appreciate you taking the time to share your positive experience with us!
Kind regards,
The Jessops Customer Service Team
Fast delivery and good price
March 27, 2026
Reply from Jessops
Dear Mike,
Thanks so much for your feedback, we're so pleased you enjoyed your Jessops experience and we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Reply from Jessops
Dear Philip,
Thank you for your feedback - we really value you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Really friendly help staff especially…
Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication
March 23, 2026
Unprompted review
Reply from Jessops
Dear Nick,
Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.
Kind regards,
The Jessops Customer Service Team
Very helpful as always.
Very helpful as always.
However would be really helpful if you sold square frames.
March 27, 2026
Unprompted review
Reply from Jessops
Hello,
Thanks so much for your feedback.
We're delighted you have found the team consistently helpful and we are reviewing your comments about square frames.
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Canon camera is fantastic and just as…
Canon camera is fantastic and just as described on the Jessops website. The delivery service was also brilliant and carefully packed camera arrived in a flash the following day.
March 14, 2026
Reply from Jessops
Dear Bill,
Thank you for your feedback, we really appreciate you sharing your comments.
We do hope you're enjoying your Canon 80D!
Kind regards,
The Jessops Customer Service Team
Camera service
The member of staff who dealt with my camera was very friendly and knowledgeable.
My camera was services and is now working much better
Great service Thanks very much.
March 20, 2026
Reply from Jessops
Dear Michael,
Thanks so much for your feedback, we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Jessops staff were very friendly
Jessops staff were very friendly, and informative about everything we needed, a Sony mirrorless camera and lenses, it was at Kingston ,and parking was easy,I would definitely use them again.
March 6, 2026
Reply from Jessops
Dear Roger,
Thank you for your feedback. We're so pleased you enjoyed 5* service with Jessops!
Kind regards.
The Jessops Customer Service Team
Purchased a Kase Black Mist Filter on…
Purchased a Kase Black Mist Filter on offer for £35 off the RRP. As anyone who knows these products it is very rare to find one so heavily discounted. The whole ordering process from Jessops was very easy and the product arrived promptly the following day. Excellent service thank you
March 18, 2026
Excellent customer service
Not only are Jessops very competitively priced, their customer service is brilliant.
Unfortunately one item in my order was faulty (no fault of Jessops). They replied quickly to emails, and arranged collection of the faulty item from my work address during the week, and delivery of the replacement to my home address on a Saturday. Faulty item collected on Thursday and replacement delivered just 2 days later.
Delivery both times was really fast.
I would absolutely buy again from Jessops.
March 10, 2026
Unprompted review
Reply from Jessops
Dear Sergeii,
Thanks for your comments, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Reply from Jessops
Dear Mr Coulson,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
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