Jollyflorist Reviews 

what a horrible experience, i ordered flowers for a dear freinds birthday in another country , the delivery date was set and , i waited did not deliver !!! i tried messaging no reply so my freind didnt get her flowers for her birthday thank you jolly florist

The flowers were beautiful. Just as advertised online. They were delivered when requested

When making a payment by visa debit there was no indication that the payment was successful, no receipt and the screen went blank. I paid again only to find, subsequently, that the first payment had gone through after all. Repeated requests for a refund of the second payment made in error have been ignored. There has been no response from this company and no refund to date.

Flowers were delivered but 2 days late despite confirmation and placing the order well ahead.
No replies from customer service to my inquiries on the status of the delivery

The flowers were not delivered as described! I sent them an email complaining and they never replied!
It was supposed to be for a newborn baby boy with a teddy bear and they made a small lousy bouquet with pink flowers and the teddy bear was missing. I was extremely disappointed and embarrassed!!

Greatly disappointed with this service. Bad communication and very poor response to inquiries. I ended up cancelling as a result not sure if I will get a refund. Would not recommend them at all

So disappointed. Ordered a spray of flowers for a much loved relatives funeral.

The marketing hype read well, was easy to order. They said they have great florists all over Austria. Was sending from Australia.

Then first email said they could not deliver until the day after scheduled. That would have meant we made the funeral day at least.

Next thing I know we are being advised of a refund and told they could not deliver. We have now missed the funeral.

If they told us on the first day of missing the delivery we could have made other arrangements still.

There is a florist in the town. They should have made more effort. So sad about this. Disgusted with this provider.

Order placed in Spain for Australia delivery.
# 260314604171232

I wish I had read these reviews before ordering. I have wasted €179+ on substandard 'end of bin' flowers, a missing balloon (€22) and a box of Maltesers in place of what looked like crafted chocolates. (€32.63 paid, average price €20 for 400gr in Spain).
Yes, I did read and understand the availability/seasonable substitute clause but did not expect such poor service and quality.
The order was placed because JF indicated delivery could be on Easter Saturday, unlike many other companies. I wanted the "Pleasant Deluxe" bouquet (€ 115) to be as fresh as possible with someone available all day to receive the order. It was delivered in the evening, after normal shopping hours and judging by the (only 3) very tired roses and excess of greenery, it certainly gave the impression of a forgotten order scraped together by left over scraps of fresh flowers after florist closing time. Photos available of received goods.
It was disgraceful.
This order was placed 3 weeks in advance for a very elderly lady on her special day but nearing end of life. She certainly does not appreciate budget buy Maltesers in place of individual chocolates as she likes chocolates and they can usually be cut up for easier consumption if required.
Ideally I would like a refund of the excessive overprice for goods received but it seems I would be lucky to even receive the usual trotted out apology with no action actually taken.
If I was a savvy social media writer I would certainly take up these matters of underperformance across all platforms but unfortunately, being of advanced years myself, I do not understand such procedures.

Update: after reading the reply, JF are welcome to contact me at email address given at time of order.

Update 23 April '26
As expected no contact from JF. Do not waste your money.

It was a big success. Thank you!

Flowers were beautiful- just as pictured. Delivered on time.

The booking and price was ok. but there is no contact number or option to reach customer service team.

I organised for an arrangement to be delivered to a dear friend in Switzerland. When she showed me a photo of the flowers I was disappointed. I ordered a middle range size but could not believe the few flowers in the arrangement given the cost. This was the first time I had used JollyFlorest. Extremely disappointed.

Ordered flowers online to be delivered to an overseas location. They were delivered exactly as requested. Very pleased

My order was not delivered on time. I'm disappointed with the service and customer support. No one answers emails through the contact form on the website. Bad experience.

Order no. 260402568172199

Dear Manager,

I am writing to express my disappointment with a recent online flower purchase.

I have attached images of the arrangement I selected, "Pink 65999," alongside a photo of what was actually delivered. The delivered product bears little resemblance to the online description; the shape, color scheme, and vessel are all incorrect. Specifically, the flowers arrived in a travel mug rather than the expected vase. This gift was intended for a close friend’s birthday, and the travel mug was not appropriate for the occasion.

Given these discrepancies, I would like to request a full refund for this order.

Jolly Florist came through for us in a difficult time. We lost a very special Aunt in Ireland and they held the funeral so quickly that my husband was in a panic trying to deal with sending something overseas. The shops were closed and our relatives couldnt help. Jolly Florist had a beautiful selection and amazing delivery time. No worries with exchange rates, etc. Gorgeous bouquet much appreciated by family. Thank you Jolly Florist!

Great quick service and the flowers were very pretty

Wonderfull experience! Beautyfull flowers and accurate and on time

Lovely flowers delivered as ordered on time.

Beautiful basket of flowers and delivered on time. My sister was very happy and impressed