Certified scam, should have checked before ordering. Confirmation email, but no dispatched items email. No response from customer service. Please do not use
Justathlete
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See what reviewers are saying
Order placed and payment immediately taken. No confirmation email or order number provided. First email to chase ignored. On sending a second email, told "something went wrong in our system" and produ... See more
DO NOT USE Bought item, nothing happened, chased company and they suddenly told me the item had been dispatched and gave me a tracking code for delivery. Parcel mysteriously never reached deliv... See more
Company replied
I ordered replacement parts for my cycling shoes. These were very poor quality, breaking after very little wear (2 rides). I suspect that the parts are not genuine parts from the manufacturer. Just... See more
Company replied
Company details
Written by the company
More than 100.000 sport products at Justathlete.com, the biggest online sports store.
Contact info
Oostpolderweg 15a, 4413NN, Krabbendijke, Netherlands
- +31 85 0046648
- customerserivce@justathlete.com
- www.justathlete.com
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Are Just Athlete scamming or just incompetent?
Are Just Athlete spamming or just incompetent? Either way avoid these guys!
They charged my card for a product they didn't have in stock. Despite this they continue to advertise the product on Google Shopping and their website.
I got a refund after a few days of hassling customer service.
10 days later, just as I thought I'd seen the last of these muppets they've charged my card...again. Maybe they thought I wouldn't notice.
Buyer Beware. Do not order from these guys under any circumstances.

Reply from Justathlete
Money withdrawn without shipping items
I ordered two pair of skates.
A week after, the money was withdrawn from my account without any shipping notice. It is not legal to withdraw the money without shipping the items.
The day after the money is withdrawn I receive a mail stating the skates are out of stock and cannot be delivered.
I have not yet received my money back.
I will never shop on this website again.

Reply from Justathlete
Positive experience
I must admit that I was a bit skeptical before placing an order after reading the reviews, but I ordered anyway. My order was placed in the evening on the 14th of January and was delivered to me in Denmark on the 20th of January, which I think is acceptable considering this was shipped from the Netherlands. Product was as expected and the price was good. I would have no problem shopping here again.

Reply from Justathlete
Bad price, poor service
Bad price, poor service... Misinformation and unreasonable pricing on shipping only made worse by the fact that the shipment was delivered at a wrong adress. Bad service could not, would not handle or compensate.

Reply from Justathlete
Find another place to shop!
After aprox 2 months I still havent got my money or my order (2 of 3). And I have sent everything they have asked for incl. the respons on my review. Can NOT recomment this firm!

Reply from Justathlete
Wouldn't recommend using
Wouldn't recommend using, a poor service all round.
Might receive my item in 2022
I placed an order two weeks ago and got sent an invalid link to say my order has been dispatched. Haven’t been able to contact anyone since not have they emailed me the correct link. Rubbish customer service that end their emails with the standard “I hope that I have informed you sufficiently” when they haven’t even answered your question!
I tried calling (from the U.K.) and got charged for being on hold for 20 minutes with no answer.
Lesson learnt would not use again - stay clear!
Slow logistics and awful service.
I made an order 15 days ago and it hasn’t even been shipped yet. Their client service is awful, they take 2-3 days to respond emails, which I guess delays the service even more. Bad experiende overall, will not buy again from them.
Very correct company.I would buy again…
Very correct company.I would buy again from them.
Quick and reliable
I ordered my skates last week Tuesday 11th at midnight and I received my skates Thursday 21st at 1330 GMT. They were the size I ordered and in perfect brand new condition. I highly recommend this company. And I will definitely buy my next pair from here too. I've already recommended this site to my friend.
Excellent delivery service and from…
Excellent delivery service and from what I read online inline with glosb pricing. Purchased 2x Explorer K2 Kayaks.
kayak
I ordered a kayak from here, it arrived within a few days as per the timeframe stated, very good product and cheaper than elsewhere. Rather confusingly the price is converted into euros when ordering online, but I was billed the correct sterling price in sterling on my credit card.
Excellent customer experience
Excellent customer experience - couldn’t rate these guys more highly. Ordered Reebok battling rope on Sunday, product arrived the following Saturday. Plenty of communications and tracking info throughout the process. Will definitely buy again.
No problems.
I ordered an inflatable kayak from this company as It was struggling to find availability elsewhere on the internet, summer 2020. On order confirmation an 8 day shipping was mentioned and I noted the company is not based in the uk. I subsequently read less than favourable reviews. After a few days with no dispatch note, I e-mailed and got a prompt reply with reassurance. A day later it was dispatched and arrived 2 days later (we live in the Highlands of Scotland). The item was as expected and in full working order. So my experience was a good one.
Recommend Justathlete
I live in northern part of sweden (Luleå)
I bought intex explorer kayak and thought it would take weeks but to my suprise i took only one week, 7 days to get the kayak 17kg...
I can only say that i recommend Justathlete!
Thanks, now my whole family can have a adventure together..
5 stars service
I just received my Rio Rollers.Thank you!
Justathlete was the only place where I could buy the Rio Rollers in size 6.
I was worried about shipping but it took 7 days(5 working days)
Great service
As others, I was slightly worried reading the reviews after having purchased from this company.
Needn’t have been, fantastic communication from start to finish. Intex K2 inflatable kayak arrived in 4 days.
Fabulous company.
Great company no worries about the…
Great company no worries about the product not turning up,Ordered Intex mariner 4 boat came within 4 days to the UK, Superb customer service,Would highly recommend.
Ordered an inflatable kayak and had it…
Ordered an inflatable kayak and had it delivered in perfect condition a week later! Was a bit hesitant due to reviews but it went very smoothly and we’re thrilled with the kayak. Couldn’t find it anywhere else for anywhere close to that price. Highly recommend!
Great service and quick delivery
Great service. I ordered 2 kayaks on Saturday morning and they arrived by Friday lunch. They were much cheaper than anywhere in the UK. Communication was excellent too- I emailed the company before and after buying and they were both answered within 20 minutes. Would definitely recommend.
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