Opinion Outpost Reviews 

1,976
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Customers genuinely love participating in the diverse and engaging surveys and find the online platform extremely easy and smooth to navigate daily. Users frequently mention that redeeming earned rewards is remarkably quick, and support staff is often praised for being prompt and exceptionally helpful when various technical issues arise. However, some customers also noted deep frustration about being screened out of surveys right at the end after spending considerable time answering questions. Some people were clearly dissatisfied with unexpected account closures or slow customer service responses when trying to resolve missing reward queries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Customer service

Consumers find customer service to be ambiguous as experiences vary greatly. While some reviewers praise the... See more

Product

Clients share high satisfaction with the product, expressing that it offers interesting topics, great survey... See more

Response time

People report positive experiences with response time, noting that support agents promptly deal with queries,... See more

Website

Reviewers mention positive feedback about website experience, calling it a smooth, slick, and fast platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 5 out of 5 stars

I have been a Diamond member of Opinion Outpost for many years.Suddenly, ten days ago, I could not access any surveys and I feared my fun with this hobby would end.I contacted the company and Colle... See more

Rated 5 out of 5 stars

Best thing ever, struggling with the cost of living crisis at the moment and even though I work full time, a little bit of extra money is always good. Some of the surveys can be quite long but you get... See more

Rated 5 out of 5 stars

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time... See more


Company details

  1. Market Researcher
  2. also in
  3. Affiliate Marketing Service
  4. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(1,976)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

Screen me out at the beginning, not the end

Over the last few weeks I have accumulated enough points to redeem about £50 worth of gift cards, so thats a major positive, however in the last week I have been told i dont qualify for a survey on at least half a dozen occasions when im literally 2% away from finishing a 20 minute long survey. Also some of the lower value surveys (3 or 4 points) can be 15 to 20 minutes long, so not exactly generous. Looking elsewhere to find better rewards for my time now

May 29, 2025
Unprompted review
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Rated 4 out of 5 stars

Annoying disqualification!

Fairly happy, good rewards but I get a little pi**ed off when I get most or all the way through a survey, only to be told 'Sorry, you do not qualify'! Such as tonight, I got to the very end of a 20 minute survey, to be told I don't qualify. Annoying and very frustrating!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

I find opinion outpost to be one of my…

I find opinion outpost to be one of my favourite survey sites, I can earn quickly through their surveys, and you receive paypal cash outs immediately, once you reach the threshold.
They have a great customer service team too

May 1, 2025
Unprompted review
Rated 4 out of 5 stars

Love the vouchers

Happy to do these surveys and it doesn't take long to build up enough points for a £10 voucher. My only gripe is that they already have my age, ethnicity, sex and location in my profile, but each survey still asks for them.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting

Still trying to get a response from this disgusting company following the theft of money that I have legitimately earnt. They close accounts with no explanation and keep your money. Do not waste your precious time as I did. Hours and hours of time for them to just keep my earnings.

April 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant site and staff

Brilliant site and staff. And when I've had a problem which isn't often they have been there for me and dealt with the situation straight away and been totally fair with there decision to rectify the queiry

April 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Change of phone number..

I needed to change phone number on Opinion outpost to a new phone number, the response was a speed of light so quick. I was really impressed. Customer service unit, they understand the game.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

I needed to make a change to my account…

I needed to make a change to my account with Opinion Outpost and contacted their help online. Within a very short time they replied that they had made the change I required and I did nit need to do anything else. They have been so easy to deal with, including the surveys they send. I am very happy to recommend.

March 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Dishonest scammers

I've been on this site for years but it all went downhill 2 years ago with a change of ownership on their site. I've had frequent issues logging in and been asked to submit government ID, and am now wondering what it was truly used for.

Recently the surveys have been scarce, often screening out right away or when you reach the end of a 15 minute survey it says 'sorry you don't meet our criteria' and get no points. That is a scam!

They've just suspended my account for apparent violation of terms - no explanation so it can't be genuine. This time I won't appeal as their surveys and pittance of points are not worth it. They don't deserve my time or effort any longer!

February 15, 2025
Unprompted review
Rated 3 out of 5 stars

lost of time

Of course they can improve, but unfortunately we waste a lot of time. It makes no sense to answer your age in 20 surveys. Today with AI it is not necessary, other companies let you fill out basic data only once, and questions like age, sex, hobbies, etc. are never asked anymore. So you only receive surveys according to the personal information provided, which does not change. They need to change this now, because people will leave. Customer service is good, but they need to change what I mentioned above.

January 16, 2025
Unprompted review

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