Couldn't fault the service,from start to finish. Received our boiler within a few days of ordering it at a very good price after being kept well informed. Stuart our gas fitter was friendly, helpful,... See more
Plum-UK Limited
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super professional service Booked all online using Heatable and within 24 hours of booking Duane and Jack turned up from "plum-uk" and did our conversion from conventional to combi boiler. Went for a... See more
Highly recommend Plum-UK… we had a new boiler fitted. They were punctual and tidy whilst working. They tided up a terrible job from a previous engineer which was much appreciated. The original Nest... See more
Dale and Tom, his apprentice, arrived on time and, in spite of the problems with the current siting of the old boiler, proceeded to remove the existing boiler and very soon had the new one install... See more
Company replied
Company details
Written by the company
We at Plum Ltd are a family run company based in Wigan with over 10 years’ experience in the heating, plumbing and renewables industry.
Contact info
Unit 8, Peel House, Peel Road, Pimbo,, WN8 9PT, Skelmersdale , United Kingdom
- 0800 689 0683
- Info@plum-uk.com
- www.plum-uk.com
Really nice set of lads
Really nice set of lads, they fitted a new boiler and radiators for my mum and dad, very polite, clean and tidy, even asked my parents if they could do anything else why they was there.
Because of this, it’s a company me and my family will be using for a long time.
Had Plum in to fit my full central…
Had Plum in to fit my full central heating and got to say what a delight dale and Duane where. Ever so charming, very clean and tidy and did an outstanding job for an extremely reasonable price. Would definitely recommend Plum excellent workmanship and very knowledgeable. Thanks guys for making a job I was dreading into such a delight
Excellent service from start to finish…
Excellent service from start to finish could not fault highly recommend

Reply from Plum-UK Limited
Brilliant service start to finish
Brilliant service start to finish. Stuart and Jack were both clearly very happy working for Plum - UK and left the job tidy. Happy to recommend. Thank you.

Reply from Plum-UK Limited
I was very anxious about ordering a…
I was very anxious about ordering a replacement boiler via a website process with no site visit to check things out. To be honest it was a leap of faith since my old boiler installation was a 20 year old hybrid and not straight forward. However, within minutes of Dale and his apprentice arriving from Plum-UK all my anxiety was gone. I was truly impressed with Dale’s knowledge and quick grasp of what needed to be done. All went to plan and in the end I was left with a very neat 5* installation with all rubbish and debris cleared away, even the new copper pipes were polished. Cannot thank Dale enough for his workmanship. Would highly recommend.
Great service and very reasonable…
Great service and very reasonable price.
Came to fit a new boiler at the time they said they would. Cleaned up after themselves.
Well done Plum UK.
Highly Recommended
Very pleased, good service. fitted our new boiler with no fuss, guy from Plum-UK did a brilliant job. highly recommended. many thanks guy. Alanfromdarwen.
Great service
Great service - engineer was knowledgeable and amusing and fitted the boiler with minimum fuss and mess. I would recommend Plum-UK for sure.
Excellent from start to finish
Excellent from start to finish. Able to track engineer for time of arrival is a great idea. Highly recommend Plum Uk, very professional and polite
The Heatable supplied Boiler was…
The Heatable supplied Boiler was replaced in one Day with a Viessmann Vitodens 100 , company doing the installation was Plum-UK LTD, got a text the morning giving time of arrival, about 8:30 start, the engineer who did the Job was Tom, and was i think overseen by Duane, Tom did a excellent job no mess, no problems, tom went through the operation of the boiler at the end,boiler has been in about a week now and all good, plan to use Plum-UK for my annual service to comply with my 10 year Warranty, so don't need a service plan now just get it serviced once a year, I was paying a lot of money for a service plan , The new boiler is more efficient than my old combi and i get a lot more hot water flow when filling the bath, all good from ordering and fitting
New Gas Boiler
Had a new combi boiler installed in march 2019,no meaningless sales talk,no fuss, no mess,great price and an excellent job.It has just been serviced for the first time and again first class service.
Great prompt service would recommend…
Great prompt service would recommend the company thank you x
Had a new boiler install
Had a new boiler install. The experience was flawless. The survey was carried out by a professional with no annoying sales pitch. The install team was polite and installed the boiler quickly and neatly. They took great care not to make a mess and left the premises spotless. And all the way through the process we where informed by text where and when to expect them, and they where punctual. Excellent
New boiler installed in under a day
New boiler installed in under a day, Everything left clean and tidy with a complete demonstration and explanation. Would recommend Plum-UK to anyone.
New combi boiler and wireless thermostat.
After 7days without hot water and heat, the new Worcester boiler and wireless thermostat was fitted within 24 hours of ordering through Heatable. Great service from Dale and Trevor and the talk through the setup was easy to understand.
Highly Recommended Company
Highly Recommended service from start to finish.
From my initial telephone enquiry, then home survey with excellent knowledge and advice given by Dale to the installation day which was completed to a professionally high standard, I would thoroughly recommend these guys.
Had my first year boiler service all…
Had my first year boiler service all went well.
Great service as usual highly recommended.
Great service
Absolutely spot on. The heating engineer - Jon Early ? - was great. He did the job with the minimum of fuss, (changing an old combi-boiler to a new Worcester Bosch, no fuss, no mess and inspired us with confidence). We would definitely use Plum-UK again.

Reply from Plum-UK Limited
Plum U.K
Plum U.K. did a nice job installing new boiler, cleared up and friendly guys too.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






