Plum-UK Limited 

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Rated 5 out of 5 stars

Couldn't fault the service,from start to finish. Received our boiler within a few days of ordering it at a very good price after being kept well informed. Stuart our gas fitter was friendly, helpful,... See more

Rated 5 out of 5 stars

Super professional service Booked all online using Heatable and within 24 hours of booking Duane and Jack turned up from "plum-uk" and did our conversion from conventional to combi boiler. Went for a... See more

Rated 5 out of 5 stars

Highly recommend Plum-UK… we had a new boiler fitted. They were punctual and tidy whilst working. They tided up a terrible job from a previous engineer which was much appreciated. The original Nest... See more

Rated 5 out of 5 stars

Dale and Tom, his apprentice, arrived on time and, in spite of the problems with the current siting of the old boiler, proceeded to remove the existing boiler and very soon had the new one install... See more

Company replied

Company details

  1. Boiler and Heating Service

Written by the company

We at Plum Ltd are a family run company based in Wigan with over 10 years’ experience in the heating, plumbing and renewables industry.


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All reviews

(105)

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Rated 5 out of 5 stars

Quick and professional even during this…

Quick and professional even during this covid crisis. They did however smash a light in the hallway but done me a favour as it was a very ugly light and looked better broken! Joking aside they offered to pay for a new one, they were both brilliant and couldn't recommend them more 👍🏻

June 9, 2020
Unprompted review
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Reply from Plum-UK Limited

Thanks Danny
I don’t know whether to apologise about the light or say your welcome 🤦🏻‍♂️

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Rated 5 out of 5 stars

All good in the end

Although I was very happy with the installation of my new Viessmann combi boiler there were some side issues eg smashed tiles etc and the installers had left in a hurry without cleaning up properly as they explained they had an emergency installation to carry out that afternoon. After I complained to Heatable who had contracted Plum Uk to carry out the works I got a call from Dale who offered to carry out remedial works but explained there would be a delay due to the covid crisis. Roll on a couple of months when I thought that maybe they had forgotten I got a call from Dale offering to carry out the works that day. Dale & mate arrived last Monday & retiled the area around the boiler as well tidying up the wiring. Good service in the end, thank you Plum-Uk.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Friendly and professional service to replace our boiler. Great communication before, during and after. Left the place clean and tidy. Would definitely recommend.

June 1, 2020
Unprompted review
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Reply from Plum-UK Limited

Thank you Jim

Rated 5 out of 5 stars

Professional

Professional, friendly and knowledgable installer!! Smooth process from start to finish! I will certainly be recommending!

May 28, 2020
Unprompted review
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Reply from Plum-UK Limited

Thanks Michelle

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Rated 5 out of 5 stars

Thank You Plum-Uk

Great service from friendly staff. Arrived on time and completed job to a high standard, cleaned up and removed all rubbish afterwards. Full explanation of how to use boiler and what to do in the event of a problem. Highly recommend.

May 12, 2020
Unprompted review
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Reply from Plum-UK Limited

Thank you

Rated 5 out of 5 stars

Excellent service from Dale and Tom

Excellent service from Dale and Tom. Arrived early and worked with no fuss or disruption and left everywhere clean and tidy when they finished. Explained everything thoroughly and made sure we were happy with how everything worked before they left. Two very nice lads! Would highly recommend this company.

April 30, 2020
Unprompted review
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Reply from Plum-UK Limited

Thank you Helen

Rated 5 out of 5 stars

Dale and Tom

Dale and Tom, his apprentice, arrived on time and, in spite of the problems with the current siting of the old boiler, proceeded to remove the existing boiler and very soon had the new one installed and working.
Cleaned down all work surfaces and swept up leaving the house looking clean and tidy.
Very friendly and kept us informed of progress all the way through.
Very, very pleased with the whole operation and would not hesitate to recommend Dale and his company.
Ed

April 23, 2020
Unprompted review
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Reply from Plum-UK Limited

Thanks for your fantastic review Ed I’ll pass it on to the engineers

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Rated 5 out of 5 stars

5 star service from a 5 star team

5 star service from a 5 star team! The whole job was a breeze, from the moment they both arrived and took their shoes off (even I don't do that) to the moment they went and you wouldn't have even know they'd been! They grafted non-stop! They arrived around 8.30am and completed a full conversion - new boiler in, old one out, including water tank and massive cylinder, all done and dusted by 4 o'clock! They carried out the whole job without any mess, and with minimum fuss from my perspective I was kept fully informed of what was going on, given a full briefing on how the system worked and when they left I was able to simply just get on with my normal day. The guys themselves were extremely professional and worked efficiently, and were very friendly. I have no hesitation in recommending Plum-UK to any of my friends or family.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended company

Highly recommended company. Worked carried out professionally and done at short notice. You won’t go wrong using this company!

February 7, 2020
Unprompted review
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Reply from Plum-UK Limited

Thanks for the review Mr Hewitt and supplying the team with some top quality Wigan Pies 😋 🥧

Rated 5 out of 5 stars

Would recommend

Very honest, professional and reliable. We had a new boiler install within a day, the guys just got on with it. Were careful to take care of carpets etc and cleared all their rubbish leaving no mess. Friendly. I would recommend this company.

July 14, 2019
Unprompted review
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Rated 5 out of 5 stars

We found Plum-Uk online via…

We found Plum-Uk online via Checkatrade.
The process was very easy, we chose a date for the survey that suited us. The surveyor was very knowledgable and recommended us a Worchester Bosch 30i combi boiler at a very good price.
Will definitely recommend

June 6, 2019
Unprompted review
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Reply from Plum-UK Limited

Thanks Kath

Rated 5 out of 5 stars

Very impressed

Very impressed. The engineer turned up on time, worked very quickly & efficiently. Even put up with my 6 year old following him around asking questions all day. Very friendly and would definitely recommend.

June 5, 2019
Unprompted review
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Reply from Plum-UK Limited

Thankyou for you review

Rated 5 out of 5 stars

Wanted to get my elderly parents a…

Wanted to get my elderly parents a better deal than what British Gas quoted and these have provided a top of the range boiler with seven new radiators for just under £4000...British Gas quoted them between £5000-£6,500 without radiators. Lovely, friendly company and one of the blokes that fitted them, even asked them if they wanted anything from the shop! Super service and customer service and did a brilliant job. Thank you Plum-Uk

April 22, 2019
Unprompted review
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Reply from Plum-UK Limited

Thanks

Rated 5 out of 5 stars

Excellant

Had boiler fitted about 18 months ago followed up by a service in October, earlier this week had to call them out for a minor problem, they came same day, fixed it, and didn't charge us! Very happy with customer service and would recommend, thanks!

March 6, 2019
Unprompted review
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Reply from Plum-UK Limited

Thanks jan

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Rated 5 out of 5 stars

Our boiler broke down leaving us with…

Our boiler broke down leaving us with no heating or hot water . I spoke to Dale at Plum and hey presto a new boiler fitted and working well within 18 hours of the enquiry. Quick, efficient and professional. Would recommend. A couple of hundred dearer than the cheapest quote I got but they responded so fast it was worth it.

February 10, 2019
Unprompted review
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Reply from Plum-UK Limited

Thankyou for your review

Rated 5 out of 5 stars

brilliant

brilliant. thankyou justin for a clean and tidy fitting very professional

January 19, 2019
Unprompted review
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Reply from Plum-UK Limited

Thanks for your review

Rated 5 out of 5 stars

I am extremely happy with the service…

I am extremely happy with the service provided from plum ltd from the first initial enquiry regarding a new boiler fit and how professional the 2 engineers were on the day of fitting my new boiler. They work well as a team and very efficient providing me with great customer satisfaction. I would highly recommend this company.

November 30, 2018
Unprompted review
Plum-UK Limited logo

Reply from Plum-UK Limited

Thank you

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