Gurpreet Singh and his colleague delivered a large table- it came in two parts. They carried it up a long lane, then upstairs to our dining area as we live in an upside down house. They were so polite... See more
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Company details
- Courier Service
- Courier and Delivery Service
- Moving and Storage Service
- Moving Company
- Piano Moving Service
- Shipping Company
About Proovia Couriers
Written by the company
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contact info
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, United Kingdom
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
Asks customers to review
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Anmol bhagtana and simranjit Singh has…
Anmol bhagtana and simranjit Singh has been helpful and nice good team
Good company and driver
Sabin was excellent with communication and service - nice guys and easy to deal with
No respect
Comical, uncaring. How can they get such a high rating!
Olru Andrie and his mate made a botch delivery of my new front door.
Once they confirmed I was the delivery address one of them holding the door quite literally took a run up the drive and heard a ‘crack’ as he hit the door frame under the fan light, undeterred he made a second crack as he hit the frame of the storm door fan light.
I stopped him he would have crashed into the original plaster arch in the hallway where he promptly dropped the door on its corner for a third crack as it hit the floor.
All this time with his colleague watching on shoving a delivery tablet in my face to sign.
No pre phone call, no manners, no courtesy or respect shown. They were in and gone in 30 seconds.
Once I checked the packaging scuff marks and damage were clearly viable as it’s been dragged round the warehouse.
Considering how well it was packed on the corners of the door, the Proovia warehouse and delivery team have dragged centimeters (not millemeters) of padding away of packaging on the corners so it’s highly likely the wood has been burred.
The load couldn’t have been secured during transit as there are chips and tears in various parts of the packaging where it’s snagged on something
Fed back to Proovia who have done nothing apart from apologise.
Total shambles - I hope you are more lucky than me.

Reply from Proovia Couriers
Excellent in every way
Excellent in every way. If only others were as good.
Fantastic service and delivered…
Fantastic service and delivered quickly.
Sabin was a very friendly delivery driver
Thankyou for an excellent service
Delivery from John
Delivery from John, very quick and professional. Called 20 mins beforehand to notify, quick delivery good service!
Gurpreet is a top man
Gurpreet very good delivery man, not only did he call me 5 mins before he arrived, he and his colleague were happy to carry my parcel round the back garden for me and both we're up beat and had a good sence of humour, highly recommend, top job lads, and thanks Davie 😊
Sabin great delivery service thanks
The car door arrived in excellent…
The car door arrived in excellent condition and right on time; I was even contacted before delivery. It was a fantastic service—thank you, Abbas.
Sabin was super friendly and helpful!
Andrai was on delivery today and was…
Andrai was on delivery today and was polite, helpful, efficient and just brilliant. Excellent service.
The parcel was in good hands i had it…
The parcel was in good hands i had it deliverd safe thank you Samuel Ivan
Communication was first class many…
Communication was first class many notifications on progress of item through the system
Attention to detail
Friendly, courteous delivery driver
Can’t fault this company at all.
Extremely helpful and friendly and kind…
Extremely helpful and friendly and kind and my new filing cabinet looks wonderful where they've put it my office and it's just couldn't have been better service. Thank you Ahmed!
A waste of time
Told to wait in for a three hour time slot. Then once time slot elapsed, emailed to say delivery in three days time! A wasted day.
Rubbish.

Reply from Proovia Couriers
samuel ivan good servis end im very…
samuel ivan good servis end im very happy me other is coming fast 😊
Sabin was fantastic really went above…
Sabin was fantastic really went above and beyond , incredible performance, thank you so much .
Excellent delivery
Excellent delivery, kept me informed throughout the logistics and the driver was really helpful can’t praise him enough Thank you!
Sabin was early and gave excellent…
Sabin was early and gave excellent notice about how arrival. The sofa was delivered up to the flat and he was really helpful!
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