In a world of terrible couriers these guys were great. Kept me informed, good tracking information, on time and pleasant. Recently had DHL and FedEx both give me incorrect information and then tell me... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
At 84 I am long retired after over 40 years in the antique furniture business so consider I know how to handle valuable pieces of furniture. First time I have dealt with your company but everythin... See more
I accept the journey was long together with heavy traffic. Knowing that the driver was Romanian and his mate as well, I greeted them in Romanian much to their surprise. They were extremely polite a... See more
Couriers delivered two bedside cabinets which were well wrapped up. No issues parking and delivered well within time slot given so well pleased. Driver and fellow deliverer were helpful and polite. T... See more
Company details
- Courier Service
- also in
- Courier and Delivery Service
- Moving and Storage Service
- Moving Company
- Piano Moving Service
- Shipping Company
About Proovia Couriers
Written by the company
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contact info
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, United Kingdom
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
Excellent
61K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Kept well informed of times etc all the…
Kept well informed of times etc all the way through from postage to delivery
October 8, 2026
Sabin was very good service end helgfol…
Sabin was very good service end helgfol the best
October 8, 2026
Unprompted review
Very happy that they carried the chest…
Very happy that they carried the chest of drawers to first floor for me as I would have probably struggled. Good comms on delivery although looks like I was right at the end of the delivery afternoon so 2 minutes inside the 4 hour window. Were a couple of dents on handles but not sure if that was before courier and it's a mid-century piece from Etsy so not perfect anyway and I think I can repair/cover it. Generally a good experience
October 8, 2026
Sabin was very professional and kind…
Sabin was very professional and kind and got my delivery on time as well.
October 8, 2026
Unprompted review
Punctual and friendly
Turned up on time. Sabin was efficient, polite and friendly.
October 8, 2026
Unprompted review
Very efficient and helpful
October 8, 2026
Fantastic courier service
Fantastic courier service. Kept me informed, gave me options, arrived exactly when they said they would. Helpful delivery guys manoeuvring large table into kitchen and looking at all the options to avoid any damage.
October 8, 2026
1046188 brilliant!
October 8, 2026
Unprompted review
An excellent service
Ordered an item of furniture and Proovia Couriers were selected by the suppliers to deliver the product. This was undoubtedly one of the best delivery experiences I have had. From the moment the suppliers placed the order with Proovia the communication with them could not be faulted. On the day of delivery I was provided with tracking information which was continually updated and was accurate. My product was delivered successfully and on time. An experience that could not be faulted.
October 8, 2026
Excellent service
Excellent service. Pleasant and polite. Couldn't ask for better service. 😊
October 8, 2026
Unprompted review
Absolutely excellent ordered on EBay…
Absolutely excellent ordered on EBay yesterday arrived today bang on time as tracking said
Great service really outstanding
John
October 8, 2026
Unprompted review
Very good service sabbir very helpful
Very good service sabbir very helpful. Than you very much
October 8, 2026
Unprompted review
What a great service
What a great service. I was quite apprehensive that something would go wrong with me trying to arrange a collection and delivery but Proovia just made it so easy. Excellent communication throughout and delivered on time and with care.
October 7, 2026
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