Rectatech Reviews 

I ordered an OtterBox comuter case for my ipod touch 4th generation in teal. I only ordered from Rectatech because I wanted that color and their web site said they had it. They sent me black instead. I don't want black and won't use it. When I immediately reported the issue to them, including supplying the photo they requested, they quickly responded, assuring me that they would send the right color right away and to keep the case that they sent by mistake. I never received the teal case. I emailed them about this once and received no response, then emailed them again requesting a refund. They emailed back, apologizing, saying the teal was not available and would I like another color. I told them that I only want teal. They did not respond to this. BTW I looked on their website prior to that last email and did not find the Otterbox commuter case for ipod touch 4th generation in ANY color, so I am doubtful of their ability to send me an alternate color. This has been going on since last Fall and I have neither the case in the color I ordered, nor a refund. I have a black case to donate to my favorite thrift store so I suppose someone, besides Rectatech who has my money, will get something out of it. Their customer service person was polite and I would have been happy if they had done what they said they would, but they did not. If you go ahead and order from them, be aware that their shipping times are quite long at best.

i purchased a skip hop cot mobile. I had to wait 3 weeks for delivery and when it arrived the parcel had been damaged in transport but everything still appeared ok and in good working order. Initally everything seemed ok but after a few weeks of use the wind up music box began missing notes. I emailed the company regarding this and was told a new music box would be sent out and that it would be checked and tested before being sent. I waited 2 months for this replacement to arrive and when it did it was worse than the original, it had clearly been over wound by whoever had "tested" it. I emailed them again this time asking for a refund however all my emails have been ignored. I am now stuck with a cot mobile that is practically useless.
They have reported my review to Trustpilot and stated I would be issued with a refund if I contacted them. I've emailed them with the requested information however I'm still to receive my refund or any communication back from them.
THESE PEOPLE SELL SUBSTANDARD GOODS. DO NOT BUY FROM THEM.

WARNING!!WARNING!!WARNING!!

BUY AT YOUR OWN RISK!!!

If you order a expensive item here as i did with a Spigen tough armor !!
They send you a cheaper model,and they hope you don't respond to them.
And if you respond they say that they schip you the correct model....but after 2 weeks you haven't recieved anything !!
So you contact them again and they say you will be refunded but you guess ....nothing..
Lucky me i ordered with Paypal and retrieved my money
So don't say i warned you....

What a terrible company. Paid for DHL express delivery, package got delivered 12 days later then what was promised. Wanted my shipping costs back and got the promise they would refund it. Still haven't seen a cent and they don't respond anymore by email or on facebook. It's been 14 days now, but if they think I'm gonna give up they have another thing coming ;)

customers service is awesome , they respond immediately to you . the delivery time is a little long tho; 2 weeks , other than that , I love them.

Recently ordered a Lifeproof fre case for my iPhone 6 on a Friday, the case arrived Monday afternoon by DHL express.

They offered me a free replacement with an upgraded courier service!!! I was amazed! Anyway, the parcel arrived within a couple of days and in perfect condition.

Do not trust this company. I just received a Spigen Slim Armor phone case that, in my opinion, is not genuine. I have reported the matter to Spigen UK who are looking into the matter. I have been promised a refund by RectaTech and I am very much looking forward to receiving my money back and then not using their services again.

I was really impressed with the ease from choosing to buy all the way through to delivery. I know it should always be like this but sometimes it just isn't. No problems with these guys.

Hello, I ordered a headset. The headset I received had problems with the microphone. I told Rectatech and they replaced the headset proactivly. Great Service! Mark

Rectatech offers some products that I cannot find anywhere else online. The ordering is smooth and easy. Shipping prices are very reasonable. I am most impressed with the turnaround time and how quickly the packages arrive in the US mail. There are times that I can't mail something that quickly within the US, never mind across the pond.

Got what I wanted quickly in this case a pair of headphones & surprisingly cheaper than elsewhere too. Very happy with my product & will certainly use rectatech in the future.

I ordered a case on the 14th, I realised that I couldn't recall getting a despatch email. Went on my emails to not find anything except the initial order confirmation, after a week of no contact I wasn't impressed and tried to buy a case elsewhere because I needed one quick. Nearly ordered another one from the same people with a different company name(so annoying!) then eventually found a UK site that will have my order to me within 3 days of purchasing. When I sent an email to Rectatech asking to have a refund they informed me the order had in fact been despatched, 4 days after ordering it and my tracking email sometimes goes into Spam...no, it was not there. Then when I asked for the information about how to deal with returns I received the shipping confirmation which was of course really helpful and funnily enough didn't go straight to Spam...I then got passed to a different member of staff who wanted to know why I wanted to return the case...in all a very painful process and unnecessary. I've worked for online shipping companies and this is poor. They don't advertise where they are based therefore how long shipping will take and they also exacerbate this issue by taking so long to despatch! Their emails look dodgy and they clearly have lots of company names so you can easily order from them without meaning to. Stay away from them for your own sanity!

Outstanding customer service. A great company. Nice people. I just wish more companies were like you! Thank you so much

Arrived sooner than expected... was exactly what I ordered and easy to hook up... so far nor problems and works like a charm...very awesome and for a very descent price!!! Went to Walmart, Fred Myers, Best Buy, Target, and a couple other places... no one had anything comparable to this unless you want a bunch of wires hanging all over the place.

I ordered a rose gold case which matches perfectly with my new iPhone, it shipped quickly, not too expensive for the case or the shipping, tracked it to my door, no issues no hassles. Website was easy to shop, reviews were helpful, overall great experience.

There was an issue with my order and they immediately rectified and re-issued the order before I had returned the incorrect item. Very trusting, with great customer service and would definitely recommend.

I ordered an Iphone case from this site, within a couple of days it arrived with express delivery. Fantastic case and an equally as good a service. Thank you, and maybe other case companies out there should take note.

Plenty of choice and easy website to use. Excellent communication between myself and company via email. Very pleased with the phone case that I had choosen would buy from the company again.

Customer services was professional and addressed the issue right away with speedy email responses and action.