Rectatech Reviews 

103
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

In January 2022 I purchased what was advertised as an authentic Samsung folding phone case for my Galaxy Note 8 to replace the original one I've had for years. Since my phone is 4 years old I could on... See more

Rated 1 out of 5 stars

J'ai acheté un "Dock replacement for nintendo switch" à 22€. J'ai reçu un block plastique vide, aucun élément électroniques à l'intérieur. Article présenté sur le site RectaTech complet avec le... See more

Rated 1 out of 5 stars

What a terrible company. Paid for DHL express delivery, package got delivered 12 days later then what was promised. Wanted my shipping costs back and got the promise they would refund it. Still haven'... See more

Rated 1 out of 5 stars

They customer service is terrible. Their contact number sounds like a scam line. I order a product from for gift for my fiancé and paid for extra shipping, they never sent sent a confirmation email,... See more


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1.3

Bad

TrustScore 1.5 out of 5

103 reviews

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1.3

All reviews

(103)

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Rated 5 out of 5 stars

Excellent shop

Rectatech had the best price on the product. It arrived with 9 days and is as described. Couldn't ask for more. Thank you for the nice experience shopping.

December 4, 2015
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

They respond to questions quickly and have very friendly service. I will keep shopping here in the future for all my phone cases.

November 22, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Great Company

It was a great pleasure to shop with this Company. My order & MY MISTAKE was handled with the utmost efficiency & courtesy- I cannot speak highly enough about the service of this superb company and the staff. I would certainly shop with them again .!!!

November 18, 2015
Unprompted review
Rated 5 out of 5 stars

Super Satisfied Customer

I ordered a screen protector for a tablet at work in August, but didn't go to install it until November. Hadn't checked the package contents when it arrived in August (my bad), but discovered cracks on the product when I opened the package in November. I emailed Recta Tech support to explain. They responded immediately, had me send a picture of the situation, and immediately sent a replacement at no charge. That's great customer service!

November 10, 2015
Unprompted review
Rated 5 out of 5 stars

Great service and great prices

I recently ordered a case for my new iPhone 6s, and chose RectaTech because of the great price. When the case arrived, I received a case for an iPhone 6 Plus, rather than a regular 6--therefore it wouldn't fit (the mistake may have been mine). I contacted RectaTech and explained the error. They sent the correct case and didn't charge any additional shipping. That's what I call customer service!

November 5, 2015
Unprompted review
Rated 5 out of 5 stars

nice site

I placed an order last Friday and it just arrived today. Everything went smoothly and I'm looking forward to future purchases.

October 8, 2015
Unprompted review
Rated 1 out of 5 stars

over a month and still have not received my order

I bought a planetronics M50 headset. The first one I received the mic didn't work. I emailed and was responded to promptly. Then it took over a month to receive my replacement and it is a cheap knock off of the OEM.

I will update this review if they make it right but as of right now I am terribly dissappointed with this company. No RUDE conduct because Bobby has always responded quickly and with respect but I NEED WHAT I PAID FOR. Not some cheap version of the original.

October 3, 2015
Rated 5 out of 5 stars

Great customer service!

I had ordered an iphone 6 case, but with some confusion I received the iphone 6 plus. They promptly sent me the correct case free of charge. I love it and will shop with Rectatech again!

September 10, 2015
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Bought a phone cover from Rectatech that was perfectly packaged and unopened but was defective from the manufacturer. Rectatech was courteous and polite when I contacted them about it and made the return process hassle-free and quickly sent a replacement.

Rectatech is now bookmarked for me after a very positive purchasing experience - would highly recommend.

Carl - Melbourne, Australia

September 9, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I ordered the wrong covers and contacted the company by mail.
I didn't have to do anything and they solved my mistake immediatly.
Very good service !! I would order again with this company.

September 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I made a mistake on my order and they were very quick to solve the problem. I received the order within 7 days. Thanks!

August 29, 2015
Unprompted review
Rated 3 out of 5 stars

Counterfeit products!

Too bad that I obviously received a counterfeit iphone 6 case - a pale copy of the picture advertised on their website. The color was wrong, the "Sonix" logo was missing on the case, and the packaging looked faked - like it had been home printed. I don't know I was an isolated case, but I would advice you to be careful about what you order, especially if the price is cheaper than other online vendors. Also, I thought it was weird that the delivery came from Hong Kong, when it was never mentioned as I ordered.
But I must admit I had no trouble with customer service, who replied right away to my emails, and made no difficulty for a refund. Hence the 3 stars instead of 1.

August 12, 2015
Rated 5 out of 5 stars

Good Customer Service

I had a minor issue with a product and sent them an email. They responded very quickly and offered a replacement product. The new product arrived in a timely manner and did not have any issues.

August 12, 2015
Unprompted review
Rated 5 out of 5 stars

incredible experience with Recta Tech

I ordered a lg g4 wireless quick circle case(competitively priced!), in the wrong color. The next morning, I realized the mistake while reading the confirmation email, and immediately emailed Recta Tech..
Too late, the order had been sent.. but wait they had a solution..,
refuse the order from USPS and they would ship the correct color... right now... I did and they did.. no added cost to me...
I have never worked with any company's customer service that gave me a positive human interface experience..

July 14, 2015
Unprompted review

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