Rectatech Reviews 

103
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

In January 2022 I purchased what was advertised as an authentic Samsung folding phone case for my Galaxy Note 8 to replace the original one I've had for years. Since my phone is 4 years old I could on... See more

Rated 1 out of 5 stars

J'ai acheté un "Dock replacement for nintendo switch" à 22€. J'ai reçu un block plastique vide, aucun élément électroniques à l'intérieur. Article présenté sur le site RectaTech complet avec le... See more

Rated 1 out of 5 stars

What a terrible company. Paid for DHL express delivery, package got delivered 12 days later then what was promised. Wanted my shipping costs back and got the promise they would refund it. Still haven'... See more

Rated 1 out of 5 stars

They customer service is terrible. Their contact number sounds like a scam line. I order a product from for gift for my fiancé and paid for extra shipping, they never sent sent a confirmation email,... See more


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1.3

Bad

TrustScore 1.5 out of 5

103 reviews

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1.3

All reviews

(103)

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Rated 5 out of 5 stars

Excellent Service

I ordered a LG G4 Quick Circle Case with Qi Wireless Charging and on receipt found the case magnet was to strong, I contacted them and had a reply very quickly. They agreed to send me another once they had tested one, this arrived a few day later and worked fine. Cannot fault the customer service, I wish more companies had the same belief in what good customer service can do.
Thanks Bobby and team.

July 13, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I recently bought a new iPhone case from Rectatech after dropping my iPhone several times. The case I received worked fine, but soon after I placed my iPhone into the case, I could not adjust the vibrate setting on the side. Apparently, the case I received was defective since the little switch which changes the vibrate setting from on to off on the side of the phone would not work at all. I emailed Rectatech about the problem and they offered to send me a replacement phone case at no extra charge. They were very fast to respond to emails and gave me no trouble at all when I requested a new case from them. They were very polite too. I was very impressed by the level of service and accountability they exhibited when communicating with their customer service team.

July 13, 2015
Unprompted review
Rated 5 out of 5 stars

Very Good Service

I accidentally ordered a case for an iPhone 6 Plus when I meant to order one for an iPhone 6. I didn't realize it until the case came in the mail. I emailed Rectatech and they got back to me right away and said they would send the right one and include a return envelope. My second case came sooner than I expected but there was no return envelope. When I sent another email they informed me that because shipping was so expensive it wasn't worth it and I could keep both cases.

Their service was quick and helpful and very professional. The only thing I wish they would fix is their website. It is not very user friendly as far as trying to search for items.

July 7, 2015
Unprompted review
Rated 5 out of 5 stars

Happy customer

I’ve just received my Survivor iPad case today and i’m really happy with the product and the service from you guys! thanks.
I will keep you in my favourites list for future purchases and pass your details on to my friends and family.

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

Happy customer

It felt like ages waiting for my product but very worth it for the price i paid for my Lifeproof fre ipad case. Unfortunately through no fault of this company, mine had a faulty seal at charging joint but after i triple checked this problem i got on to customer service & boy was i nicely shocked to get a response from Bobby straight away, on a sunday no less!!
The issue was swiftly dealt with & i received the replacement there after. I experienced good communications with Bobby & i am more than happy with my experience with Recta Tech.
Cheers guys.

June 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great products and support!

Found a specific item online and placed an order for one only to have it show up with a small defect, manufacturer's fault, and they quickly sent a replacement on it's way! Attentive staff meets and exceeds expectations! Thank you all!

June 8, 2015
Unprompted review
Rated 5 out of 5 stars

Trustworthy, honest and helpful.

I ordered a Nokia J bluetooth headset from Rectatech. It duly arrived, but I was disappointed to find that it didn't have any spare ear buds. An email brought swift results from Bobby, who very kindly delivered orders to the warehouse staff to locate the spares. These were found and posted to me. Thanks, Bobby, for great service.

April 20, 2015
Unprompted review
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