Remotes4u (UK) Reviews 

11,449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is exceptionally clear and easy to navigate, allowing them to quickly find and order the exact replacement parts they need without any hassle. People are also extremely pleased with the remarkably fast delivery service, noting that their ordered packages usually arrive the very next day and work straight out of the box without requiring any complicated setup. However, some people mentioned that they encountered frustrating issues where the replacement remote completely failed to function properly or control specific features on their television.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that remotes arrive quickly, work straight... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive very quickly, often... See more

Service

Users describe positive interactions with service, highlighting prompt and efficient experiences. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth and efficient purchasing experience. Reviewers... See more

User experience

Customers report positive experiences with user experience, highlighting how easy the website is to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,449)

422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to order

Easy to order. Soon identified the correct handset. Arrived after 2 days ( down to Royal mail) Great handset much easier to use than the original.

May 18, 2026
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Reply from Remotes4u (UK)

Thank you from all of us at www.remotes4u.co.uk, your review is much appreciated.

Rated 5 out of 5 stars

Reliable remote

Reliable remote - works brilliantly. Fast delivery.

May 18, 2026
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Reply from Remotes4u (UK)

Thank you from all of us at www.remotes4u.co.uk, your review is much appreciated.

Rated 5 out of 5 stars

Easy experience, quick delivery, and great functionality

It was easy to identify the exact remote I wanted for my Samsung TV. The ordering process was very easy and the remote was delivered very quickly. It works great, just like the old remote when new, and means I can easily control the functions on my TV.
Highly recommended.

May 18, 2026
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Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Good service

I received the remote in good time and it works so 5 stars.

May 18, 2026
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Reply from Remotes4u (UK)

Thank you from all of us at www.remotes4u.co.uk, your review is much appreciated.

Rated 5 out of 5 stars

Celcus TV remote had failed

The origial remote on my Celcus TV had become unwilling to turn the set off!
I bought the replacement, hoping for the best, and it is perfect.
The joy of being able to turn the TV off with just a gentle press of the button.....

Thank you, Remotes 4U, I would certainly recommend your company.

May 18, 2026
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Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

control delivery was really quick

The remote control I ordered was perfect for my tv price was really good delivery was quick

May 15, 2026
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Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated. We aim to please.

Rated 5 out of 5 stars

Wow great company

Wow great company, service so quick .
Help all the way .
Ive used the company before & i would definitely recommend 👌

May 14, 2026
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Reply from Remotes4u (UK)

Thank you for your positive review, I hope others find it helpful to their decision making when buying a remote control from our company.

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery! I was very impressed with the service. The remote is great, ready to use at once and no problems!

May 14, 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future customers buy with confidence.

Rated 5 out of 5 stars

Great reviews and first class service…

Great reviews and first class service recommend to everyone who require new remotes

May 13, 2026
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Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Item ordered

Item ordered. Advised of delivery window dates. Item arrived as described and on time and works perfectly. I can have no complaints with the product or service.

May 11, 2026
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Reply from Remotes4u (UK)

Your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Excellent and proficient service

Excellent and proficient service. Just what we needed. Competitively priced, speedy delivery. Highly recommend. Cheers.

May 11, 2026
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Reply from Remotes4u (UK)

Your review is truly appreciated, thanks for taking the time out of your day to write it. I hope it helps others who may be a little unsure when buying from our website that they can have the confidence to buy from us with a 30 day no quibble returns policy but more importantly a professional customer support team who are always available by email to try and resolve any issues customers may be having. We’d rather all our customers have a working and functioning remote controls, than be without one.

Rated 5 out of 5 stars

Exactly what I was looking for and…

Exactly what I was looking for and works really well with no set up needed. Super speedy delivery which was a great surprise! Thank you very much!

May 8, 2026
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Reply from Remotes4u (UK)

Thanks so much your review is really appreciated.

Rated 5 out of 5 stars

Part was easy to find on website

Part was easy to find on website, order processed and sent out quickly.

May 7, 2026
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Reply from Remotes4u (UK)

Thank you for the concise and positive review, I hope others find it helpful to their decision making when buying a remote control from our company.

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