Remotes4u (UK) Reviews 

11,448
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally clear website navigation, making it straightforward to find exact replacement remotes for older televisions. Consumers frequently highlight the impressively fast delivery service, often receiving their purchased items the very next day. Reviewers note that the replacement products work immediately upon inserting fresh batteries without needing any complicated tuning or setup procedures. However, some people mentioned that certain devices failed to function correctly or did not work with all specific television features. A few reviewers also experienced delivery problems, reporting that packages never arrived or contained unexpected issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that remotes arrive quickly, work straight... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive very quickly, often... See more

Service

Users describe positive interactions with service, highlighting prompt and efficient experiences. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth and efficient purchasing experience. Reviewers... See more

User experience

Customers report positive experiences with user experience, highlighting how easy the website is to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(11,448)

420 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Remote worked perfectly

Remote worked perfectly despite being an alternative as the original no longer manufactured. Delivered timely and ahead of schedule. Thank you

May 1, 2026
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Reply from Remotes4u (UK)

Your review is greatly appreciated, thanks.

Rated 5 out of 5 stars

First Order

First time using this company. I don't buy many remote controls but the advice given on their website was spot on.
The order process was good and delivered as advised.
Very Good

April 28, 2026
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Reply from Remotes4u (UK)

Thank you for the positive review, it is appreciated so much.

Rated 5 out of 5 stars

speedy delivery

speedy delivery, and works fine.

April 27, 2026
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Reply from Remotes4u (UK)

We always strive to provide the best possible service, thank you for your review.

Rated 5 out of 5 stars

Ordered Friday afternoon arrived next…

Ordered Friday afternoon arrived next morning. Reasonable price.

April 24, 2026
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Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

Defined recommend

I very rarely leave a review, but I am so impressed with Remotes4u I feel obliged to. The remote itself is a genuine original version which I couldn’t find anywhere else. The delivery was rapid and regular updates were provided. Definitely recommend!

April 24, 2026
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Reply from Remotes4u (UK)

Thank you for taking the time to leave us a review, we at Remotes4u (UK) understand how important customer service nowadays. Your review is very much appreciated.

Rated 5 out of 5 stars

Great service and good value

Great service and good value. Worked straight out of the box. Thank you.

April 22, 2026
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Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

I ordered a new remote control for my…

I ordered a new remote control for my really old TV in my bedroom
and it came the next morning,
they sent me an alternative because my tv was so old and it works perfectly.
The customer service is fantastic and a credit to the company.

April 20, 2026
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Reply from Remotes4u (UK)

Thanking you for your positive review. The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

excellent service

Processed order quickly and delivered next day.

April 17, 2026
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Reply from Remotes4u (UK)

Thanking you for your positive review.
The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

Excellent service for replacement remote controls

I am delighted by the service provided by Remotes4U. Their website was easy to use and provided the reassurance that I was ordering the correct device. Emails were timely and clear in providing updates with the progress of my order and my replacement remote arrived by Tracked-24 on time. Thoroughly recommended.

April 21, 2026
Unprompted review
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Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

April 13, 2026
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Reply from Remotes4u (UK)

Thanking you for your positive review.
The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

Very Happy Customer

So glad i found this company.Have been looking for a replacement remote for my tv for a long time.Found it with this co.
Easy to order,
Swift delivery, just put batteries in and off you go.Brilliant
Thank you Remotes4u(UK) for making my life alot easier

April 17, 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive a review. The team at Remotes4u (UK) appreciate this immensely.

Rated 5 out of 5 stars

Easy to order

Easy to order
Speedy delivery
Great new remote
Thank you

April 9, 2026
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Reply from Remotes4u (UK)

Thank you for taking the time out of your day to give us a super and concise review.

Rated 5 out of 5 stars

FAST

Ordered in the afternoon and here the next day.
Highly recommend.

April 9, 2026
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Reply from Remotes4u (UK)

Thanking you for your positive review.
The Remotes4u (UK) team appreciate you taking the time to do this.

Rated 5 out of 5 stars

Trustworthy company

Came quickly, it was genuine item as described and the right one for the tv that i needed. Yeah good company to deal with.

April 8, 2026
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Reply from Remotes4u (UK)

Thank you for taking the time out of your day to give us a super and concise review.

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