Richer Sounds - Hanley Reviews 

Friendly service when you go into the store.
Nothing seems to be too much trouble when asking questions or any item big or small.

Friendly, knowledgeable staff

Very helpful and friendly member of staff. Thank you for your assistance.

Good service, good price, salesman knew his stuff

Helpful Staff good advice and quick Delivery

Excellent service from Hanley branch very smooth transaction

The lads that work there in the shop and delivers where very good and professional thanks to all of you

Very good TV and the staff so friendly and helpful

Very efficient and professional

all went well - pretty quick too.

Ordered tv over the phone. Didnt have to pay on ordering. Discussed delivery options and was told when tv would be in the shop. I got an email as promised when it arrived. I picked it up a couple of days later and it was carried to my car for me. All straightforward.

Excellent service from your Hanley store . I always recommend this store to others . Jack who served me and carried my TV to my car is a credit to your company .

Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recomend this place and definatelly be back for more tech. Thank you Richer Sounds

very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it was the best selling model and one that he and the staff owned. My wife was particularly impressed by his approach. Easy transaction and the comfort of knowing you are just around the corner if any issues (there aren't.)

First class as always - purchased via telesales. It's so nice to actually order from someone and have the phone answered in a reasonable time (I believe it goes through to the shops).

Excellent communication and prices to match. Why on earth people go to retail park places (you know who I mean) and ask for advice from sales assistants who also sell washing machines on audio visual matters and then get the indignity of the hard sell “extended” warranty at the till is beyond me.

Everyone at the shop V helpful

Having researched the product I was looking for I decided to avoid the obvious sellers like Currys and go for the retailer that really know what they are talking about. Especially having read the product review by Richer Sounds. Plus the staff were helpful and friendly. Will definitely use again. The price was also a factor as I signed up to VIP and had a £10 discount.

Excellent service, very friendly and knowledgeable.