The Ruark R1R has replaced a failing Roberts radio and has proved to be an excellent purchase, ideal for listening in the kitchen. Setting the preset stations required consulting the downloadable Us... See more
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I've shopped at the Sheffield branch previously and it's a good place but this time I went online and used the next day delivery service which was also very good. I replaced my ageing cassette deck wi... See more
Company replied
After not so great experiences with other electronics and music gear retailers - shop and online - what a refreshing change to deal with a company which just works and puts the customer first. Very fa... See more
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Customer Service Agent: above-and-beyond great service. I ordered an LG TV but only noticed the day before delivery that it was the wrong model; it was for a wall, not a stand. The agent not only... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
- 0333 900 0065
4.9
Excellent
21K reviews
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Great CD players for the price!
My Husband has quite a collection of CD's so we purchased a CD players for just under eighty pounds. Great sound from Richer Sounds and delighted with it.
July 31, 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Great prices & fantastic products at a…
Great prices & fantastic products at a very good price. Well done.
July 31, 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Product arrived quickly and works well
Product arrived quickly and works well. Does what I wanted it to.
July 31, 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great Honest service about pricing and fast delivery
I purchased some Bowers and Wilkins headphones form Richer Sounds from their website. The delivery was very quick and the headphones themselves are great. The cost on their website and other providers changed a few weeks later and after an email they immediately refunded the difference just as their website suggested and with no fuss at all, just another quick email and it was done.
June 12, 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
excellent service as always great…
excellent service as always great company to buy from
July 31, 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very good service
Bought an Audio-Technica AT-LP120XUSB for a good price. It was delivered quickly in full working order. Pleased with the service thus far.
July 31, 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Excellent!
Excellent all round! Ordered Friday received Saturday. The speaker is fantastic, love it!
July 31, 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Great product and price
July 31, 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Only had my new tv and sound bar a day
Only had my new tv and sound bar a day, but so far so good. Had a great discount as well.
July 31, 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Absolutely Love it
Absolutely Love it, best headset I've ever had and I've tried them all
July 31, 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
I LOVE 4K
Decided to retire my twenty year old panny plasma, it was only 720p. Moved to a 65 inch TCL c8k and the picture is insane.
July 30, 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great product, price and Delivery
Great product, great price, friendly delivery driver on time.
July 27, 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Definitely 5 star service when it comes…
Definitely 5 star service when it comes to making sure the customers get their order at the shortest possible time and from the time of the order to the point of delivery, the customer is kept informed all the way and their product knowledge, pricing and the customer care throughout clearly sets them apart in a saturated market selling audiophile products. Keep up the great work.
July 31, 2026
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Prompt delivery of radio purchased and…
Prompt delivery of radio purchased and prompt action to deal with an issue with the radio after it was set up. Good range of products available at competitive prices.
July 30, 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Great deal, great service.
Richer sounds sold us the TV we wanted for a better price than any of the big stores, communicated well throughout including options for delivery. Thanks.
November 7, 2025
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Marantz Cinema 60. Awesome!
Although I had problems with a Sony AN-1000 surround sound amp, the guys at Richard sounds were able to try and repair it but when they were not wasn't successful. I upgraded Marantz Cinema 60.
Thanks for your help as the new amp is amazing and works perfectly!
Thanks to Theo and Kieran specifically!
Cheers
Ken
July 30, 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
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