Ticketmaster Australia Reviews 

Unable to resell tickets. Cannot believe that Ticketmaster does not have a resell option. I was quite ill and could not attend. And you cannot talk to amyone other than a BOT who kept saying to go to my account and go to the resell option. Quite frustrating.

Gave info as it was needed. Generally easy to access

Absolutely awful at communicating. I haven't received my digital tickets so have been trying to contact Ticketmaster for a couple of weeks through multiple ways as advised on their website. There is no phone number to ring and speak to a human. Infuriating. At this stage i have no tickets to be able to attend my event however they have been paid for!!!!!!

Being able to take family to the AFL event for the first time and checking in trouble free.

Have not been on level 2 for a long time. access to areas difficult and food areas far and few for average footy goer . North Melbourne ground announcer very annoying and loud. Cut the level down, cannot hear yourself talk. Not a great experience there and have been going for years on ground floor.

Absolutely appalling service. They messed up my booking and now refuse to refund me stating I did not ask before the event. I want a refund not because I changed my mind. Your system messed up. Have tried over 20 times to get through to them by phone on some days. Worse ticket company in Australia. No wonder we cannot get through because of the volume of complaints and their mistakes. Keeping on at them.

You charge a fee for literally nothing

I purchased tickets to the freo football game. I found it easy to buy online and the website is easy to navigate through too

All great . It was a pleasure to be there for my team( freo)

It was such an enjoyable night. The music, the dancing, the story was amazing.. Especially this guy who plays as MJ an incredible dancer!

Atmosphere and ease of getting to ground and entering

Allowing only 30 minutes for thousands of people to enter the gates is a complete joke. I joined the line at 5:15 which was enormous by this stage already and missed the opening band Currents as the staff handling tickets were slow and there wasn’t enough people to move the line steadily. Lines for everything were much bigger than normal for a riverstage show. Getting merch was unattainable, getting a drink took 20 minutes meaning time was spent away from enjoying the show that I paid good money for. It was one of the worst experiences of a riverstage show in a long time with evidently poor planning and management. The only saving grace was the bands were amazing albeit very short lived. Currents as an opening band only being given 7 songs to perform was deplorable. Sadly I will be avoiding the riverstage performances going forward as I genuinely want my money back after such a poor experience.

Absolutely AMAZING. I love Motionless In White!

Very easy to gain entry with a mobile ticket

Absolutely loved the show but I am not sure if it's you guys or the venue or whoever but the lines for merch were too much. Get multiple stalls around the place, still had a great time though

Amazing
Experience

What is wrong with the ticketing system and getting through the gate? When we arrived at the ground, I was gobsmacked at how many people were waiting to get in at Gate 2. We had no bags so managed to skip the queue. The attendant had a hand held scanner which could not pick up my downloaded tickets to my Wallet. Why is it so hard???? When in the ground, I then had no internet.