Trade Prices 

I just ordered a load of appliances with Craig over Black Friday weekend. Craig is a very easy to work with, very hands on, super quick to respond, doesn’t stop working till he sleeps (although his bed time is 9.30pm ha)! I am undergoing a massive house project so hoping to use Craig’s services for most of the rest of the house now including windows, tiles, underfloor heating and concreting, bathrooms, furnishings.. to name a few. They cover all and any aspects of your house project.
Brilliant customer service, great prices, look no further than Trade Prices Direct!

I don’t usually leave reviews positive or negative however, I feel I must let others know what a fantastic guy Craig is who genuinely believes in good prices and good old fashioned customer service.
After speaking with him he agreed a price and stuck to it.
He agreed a delivery date and stuck to it.
He agreed to provide regular updates and stuck to it.
If only all companies were this good. I can’t praise Craig enough and will definitely be returning for more products.

No problem recommending.
Thanks Craig, very responsive, reassuring, and good pricing. Will certainly check in for further purchases.

Excellent service, Craig was brilliant, so helpful, very pleased with the overall experience, will definitely be a returning customer.

Those who have read my post in the past will know, I post good and bad, but always honestly.
I found 'Trade prices direct' on a search engine. Having just bought some palio core flooring from my local supplier using my trade account, I could not believe the price being quoted by TPD. Surely this must be a scam as it was less than half price. I have just received my order and I am pleased to report it is a very genuine company. Throughout the ordering paying process I dealt with Craig and I have to say he could not be more efficient, proficient or helpful. His communications were abundant as he sort to assure me of the product and delivery. I have been in the building trade dealing with suppliers for over 30 years and I think I would struggle to find a better customer related service company. I would also like to use this forum to say a special thanks to Craig.
To summarise when you found a product you are looking for, check in with TPD and surprise yourself. Buy with confidence, an excellent company with great good ole' fashioned customer values and an actual person on the end of the phone.

Outstanding Customer Service, Price and Delivery - the 3 key components necessary to ensure my purchase is a great experience. I would usually be lucky if I got 1 out of 3. Credit to TPD - they excelled in all 3. I played an enquiry late evening and was pleasantly surprised to get an immediate response. The subsequent service by text or phone was outstanding. Every step along the way and ensuring they called me to make sure my purchase had been delivered and was of the right quality. Attention to detail, follow-up etc has been excellent. I cannot praise Craig and the team highly enough. I wish TPD every success for their business - they know what Customer Service really means. An absolute pleasure to do business with them....it won't be the last time.

Great company, reliable and fast service! 5 star!

Good communication and extremely
Helpful.
All goods arrived on time

We had a delivery and update issue but it was resolved quickly and efficiently

Delivered early and kept me informed throughout the process

Great experience with Craig good communication delivery on time and great prices. Would use again no doubt.

The whole process of dealing with trade price direct from start to finish has been fantastic.
Graig has been fantastic keeping us informed and making sure we are happy with our purchase. I will always use this company time and time again

Amazing customer service by Craig, helpful polite and follow up calls.
Product arrived in perfect condition. Would use them again.

Quick and efficient ordering process coupled with fantastic customer service!

Ordered toilet seat that I was having problems sourcing. Customer service excellent phone calls to arrange delivery date and follow up call to make sure delivery was on time and the part was correct. Will use again.

Trade Prices Direct could change the way conduct business. Delivered the items required efficiently, excellent service!

Very good more than helpful great price and good delivery

This was the first time I’d used TPD and how helpful they were.
Due to an over site on my order they move all the stops to make amends.
I was able to pick up my order within a couple of miles from home.
Big thanks to Craig at main office and Ryan on site.
If I need any other building materials again TPD will be high on my list of suppliers.

The service has been great and the guys who did the install were fantastic. After having to deal with a few unexpected issues they have given us hot water and heat :) 😀
Very happy and no hidden extras as promised. Would definitely use again for more home improvements.

I have to say that we didn’t know the first thing about this company as we found them online when we were looking for new ovens. Craig rang me to say that there was a delay on the ovens but that he had been given a delivery date of two weeks time. We duly ordered them and Craig kept us up to date with the delivery status and was very prompt when his promised delivery date wasn’t going to be possible (due to supplier issues). He then rang us to say he’d been told they would now be delivered the end of October but that he understood if that was too late and offered us a full and immediate refund which was received straight away. I would have no hesitation in buying from this company again as their customer service has been exemplary from start to finish. I can highly recommend them.