This company has now gone bust, but I would STRONGLY urge you to check any similar companies do not involve the director who ran this one. This business KNEW it was going into administration and... See more
Trade Prices
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well where do I begin….. I normally never leave reviews but since I have been dealing with these guys I am amazed every time by their service and ability to make anything happen. I have bee... See more
We were given a lot of really helpful information by a really nice guy before we ordered. There was no pressure selling at all! The job was carried out very efficiently and professionally AND on time... See more
I just ordered a load of appliances with Craig over Black Friday weekend. Craig is a very easy to work with, very hands on, super quick to respond, doesn’t stop working till he sleeps (although his b... See more
Company details
Contact info
43 Berkeley Square, W1J 5AP, London, United Kingdom
- www.tradepricesdirect.com
People also looked at
New Boiler and Hive installation
We had a boiler and hive thermostat installed. Craig was very professional and advised me of the pros and cons of the work we were getting done. The engineer Shaune had a very pleasant and professional attitude.
There were some last minute changes which were dealt with swiftly.
I would recommend that you have a clear idea whether youre paying by credit card or invoice.
Great service. Great workmanship. Thank you Craig we will definitely hire you again in the future.

Reply from Trade Prices
Really happy with the bathroom sent out…
Really happy with the bathroom sent out to me. Delivered the next day and was able to make changes to the order with no hassle. I would recommend Trade prices direct

Reply from Trade Prices
Had a combi boiler fitted today by…
Had a combi boiler fitted today by Tradeprice direct.
I am very impressed with service I received from start to finish.
I would recommend the company to others.
We started using TPD as a company to…
We started using TPD as a company to purchase boilers etc ,and I we have used all the usual merchants, but I have never had brilliant prices like this, since using these guys I have never looked back.
Not only do we get the best prices, but they have give us boiler leads and get us work
locally also.
Brillant at what they do, if I could give them 10 stars I would!!
Niall
iWARM

Reply from Trade Prices
TPD THANK YOU efficient, professional boiler replacement …
I had a nightmare situation where after moving into my new property I was hit with a boiler that was decommissioned immediately upon inspection via BGas and it was visibly faulty. TPD came to the rescue and replaced it within 3 days not only professionally and efficiently. I had a quote from BGas however TPD was also very informative and I was made aware that the boiler size BG quoted was also incorrect as I have a 3 storey home and heat would not have reached the top floor. This was also confirmed by the boiler company. The installation was seamless and the engineers were so helpful and the prices was still lower than BG for a bigger boiler and to date everything has been working beautifully..
Thank you TPD… I’ll be using you again shortly for other house refurb projects …

Reply from Trade Prices
Great service.
Great service.
Boiler installed the next day at a good price.
Would defo recommend this company.
Christina
Great Customer Service
Contacted trade prices direct as I wanted a new bathroom, they came back to me right away. I was made to feel at ease right away.
I was appointed an account manager who I was able to contact very easily without the hassle of going through a call centre Jason was on hand and guided me through the process step by step. He appointed a fitter to come out to see me to go through what I wanted along with sizes, then I spoke with Jason again who then provided me with a comprehensive quote of all the materials I required, it even showed picture of all the items as I was dreading the list of jargon but that wasn’t the case.
I was amazed at the saving I was able to make as I had been told by friends that the only way to get competitive pricing on materials like this is if I knew somebody in the trade who could buy it for me.
Needless to say I placed my order with trade prices direct and the bathroom has been fitted and I’m a very happy customer, keep up the good work and I will be back to buy again.
Cant wait to show off at Christmas!
I was sceptical when I first enquired about getting a new kitchen with TPD because of the price and thinking its too good to be true. Jason was very reassuring and helped me to select the tiles, sink, surfaces, cupboards etc and very quickly arranged for a fitter to have a look. I was very suprised about how quickly they could order everything and get a fitter to start the work, most of the kitchen companies I enquired with told me it could take weeks or months to start the job, which I was dreading. I am so happy I went with TPD, the products are such high quality and if I'd paid for them elsewhere it would have been more expensive. The fitters were reliable, Jason and Craig were brilliant and put my mind at ease and nothing was too much trouble. Because I saved on my original budget for a kitchen, I'm going with TPD to get my bathroom done by Christmas so I can show off when my family come down over the festive period!! Thanks so much TPD, I would highly recommend
Yes He has Change.
Yes He has Change.
He has found a great plumber and has sent it to my home and has repair all thinks.Keep Mike as great plumber and keep going good work.
AVOID AVOID AVOID
AVOID AVOID AVOID
Please Please do not get these people to fit your boiler or do anything in your property, they seem to just subcontract all the work...
i got a new gas boiler installed through TPD in December 2019 and was told included in the price was 10 years free servicing along with the manufacturers 10 year warranty.
few months later my boiler was losing pressure and i called Trade prices direct The guy which apparently I have to not mention in my review made a lot of promises and told me that he would contact the installer which he did not do.. I ended up contacting IDEAL myself and to my horror i found that the boiler wasnt even registered for the warranty, lucky enough it was within the timescale needed and i got my warranty registered with them directly myself and got the issue sorted.
As for the servicing i have tried on numerous times to book this in with TPD as they were the ones supplying it. It is now a year old with the 1st service being due and everytime someone says they will call me back and get it booked noone does ever call you back. I have been able to contact with the said owner of trade prices direct and he booked it in for the 27th of November and noone showed so i went on the website and went on to their chat facility and spoke to Another one of the the useless team and he again booked my service for the 10th of december between 1 and 5pm again another day of work again another no show ..I will now do everything in my power weather that be through a solicitor or through trading standards to get them to honour our agreement of the 10 years free servicing as agreed in our contract ,,
Please save yourself the hassle and go to someone else..This firm is just full of false promises .
They use feefo for their feedback platform which must be filtered as i cant leave a review for them even tho i am a geniune customer ..
Update
having went through my bank I have eventually got my money refunded to me for the servicing .. this firm has also stopped using Feefo for their feedback and reviews .. I wonder why

Reply from Trade Prices
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


