I recently visited the Vodafone store in Pontefract to fix my wife’s phone, and we were blown away by the incredible customer service. Right from the moment we walked in, the team made us feel so we... See more
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Location
Switch location9 Market Place, WF8 1AG Pontefract, GB
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See what reviewers are saying
Massive thank you to Julie today for sorting my phone contract out. Changing my name over and being really helpful and understanding. Highly recommend her.
Company replied
Phone had potential been hacked Went to pontefract shop Gentleman called Liam sorted me in 5 minutes Absolutely made my day Thanks Tom
Company replied
I visited the pontefract store and was helped by Jacob with two new sim plans. He was was absolutely marvelous. Wonderful customer service and very happy with my new deal!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Pontefract
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9 Market Place, WF8 1AG, Pontefract, United Kingdom
4.9
Excellent
158 reviews
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Upgrade Day!
Popped into our local Vodafone Store at Pontefract today to look at upgrade
Joanne, The Store Manager was welcoming and very friendly. Excellent knowledge and gave great advice on upgrade and trade
Would highly recommend
May 18, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Nicola,
It's great to hear about your recent experience and feedback for Joanne. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful and thorough
Sophie made it so easy to transfer to the most suitable SIM only deal from a company funded SIM following my retirement yesterday. Could not recommend anyone else. Thank you
May 11, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Colin, Thanks for your wonderful feedback for Sophie. I'm glad he was able to help you yesterday.
Thanks again, The Vodafone Social Media team
Very happy with service helpful…
Very happy with service helpful friendly staff
May 10, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Thanks for your 5 star review, Ellen! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to help 🙂 Thanks, Jane - Vodafone Social Media Team
Reply from Vodafone UK - Pontefract
Hey there,
Thank you for your positive review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Marc was very good and easy to chat to
Marc was very good and easy to chat to. Happy with my new handset, thank you.
April 24, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Josephine,
This is a great review for Marc. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Darcy was great very patient and helpful
April 24, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Sandra,
Thanks for sharing this feedback for Darcy. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Staff very helpfully nice to speak to…
Staff very helpfully nice to speak to someone face to face
April 4, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Lee,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Marc fixed my handset and gave a really…
Marc fixed my handset and gave a really good sim only
March 8, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Neil,
It's great to hear your feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New Sim and Broadband deal
Darcy was very knowledgeable and gave us excellent advice before we renewed our contract for 2 year. Thank you xx
March 7, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Peter,
Thank you for reviewing and sharing your feedback for Darcy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very pleased with the service…
Very pleased with the service servedbyJoanne. Gave me a choice of a few phones. Explained everything in detail
February 9, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Mark,
Thank you for your review. It’s great to hear of your positive experience with Joanne. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very good and easy
January 23, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Steve,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Another great visit to a vodafone…
Another great visit to a vodafone store. Always good service.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hey,
Thank you for the lovely review John!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Darcy was amazing in the pontifract…
Darcy was amazing in the pontifract store,would ask for her in the future x
January 22, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hey,
We appreciate your support! It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service thankyou Joanne
January 17, 2024
Unprompted review
Reply from Vodafone UK - Pontefract
Hi there,
Thank you for your review! We're so glad to hear you had a great experience with Joanne.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Pontefract
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visit to shop
December 21, 2023
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Malcolm,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mark was very good at pontefract shop…
Mark was very good at pontefract shop today😊
December 19, 2023
Unprompted review
Reply from Vodafone UK - Pontefract
Hi Les,
Thanks for your kind words and taking your time to share the experience in store with Mark.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Pontefract
Hey Alfie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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