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See what reviewers are saying

Rated 1 out of 5 stars

I've had one of the most frustrating experiences with the Zong Careers Portal today. I've been trying to log in for over 3 hours. Every time I request an OTP, I receive it in my email, but when... See more

Rated 1 out of 5 stars

This bullshit network is among top thives inside pakistan, they are increasing pakages prices on monthly basis and providing zero quality internet speed of 0.000kb/sec, shit. normally i am spending ov... See more

Rated 1 out of 5 stars

Bakwas tareen network he! Signal Kahin aa kar nahi razi hote agar package kia hua bhi ho... Or abhi app me dekha 7GB data he lekin on kro data to g internet ni chl skta q k data nhi he apke pas...... See more

Rated 1 out of 5 stars

Worst service since past 6 months.. the internet gets to crawling speed when filed complaint they mentioned they fixed it after 3 days did the speed test again and still the same... Used Jazz and Zon... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service
  6. Web Hosting Company

Information provided by various external sources

CMPak Limited, branded as Zong 4G, is a Pakistani mobile data network operator owned by Chinese government-owned company China Mobile.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

141 reviews

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1.4

All reviews

(141)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Extreamly poor internet speed.they dont…

Extreamly poor internet speed.they dont file a complaint saying 2 mb is a very good speed less than 2mb for more than 24 hours than we can put a complaint. they asked to change the sim saying there must be a issue with ur sim or phone but even after changing the sim the signals are very poor and it is not only poor on my phone but also on my siblings phone. they never accept their fault or try to improve.their service is extreamly poor 0.45mb upload speed and 5 mb download which goes down to 3mb sometimes and nothing loads and the internet is unstable

February 13, 2024
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Rated 1 out of 5 stars

Internet is slower than a turtle

The internet service is so poor that I often struggle to load Google multiple times a day. It constantly switches between 4G, 3G, and 2G on its own, making it the worst service imaginable. The internet speed is unbelievably slow.

By the way, can Zong explain why the internet disappears when electricity goes out? It used to be a good network just a few months ago, but now it has become Pakistan's worst network.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Very cheap and poor services

Very cheap and poor services. 1 week finish but i no get whatsapp verification code. before i forget my sim number but i no cant replace or block. zong give me life time services but i no take i pay i but other network service.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

The worst network ever..

The worst network ever... literally had a super card uploaded seconds ago and still there was no internet... worst experience..very frustrating to use...God help us if this this the 4g internet of Pakistan.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish network, worse customer services

You will get spammed by marketing messages from Zong Pakistan to use this bundle that bundle. To contact customer services number you are required to pay for the call. If you don't have money in your phone then you cannot speak to customer services. Their complaint link on the website has this page:
"Service Unavailable
HTTP Error 503. The service is unavailable."

Contacting them via email is useless and they will send you back standard response which doesn't really mean much.

January 16, 2024
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Rated 1 out of 5 stars

Bad Services from 1 year

I don't know what happened to zong. Zong was best internet service provider. I used it more than 4 years. For 2 months I switched to jazz check their service There Services is better than zong. Now I again check zong it still their cant even run single tab on browser. Very low quality service from 1 year.

September 30, 2022
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Rated 1 out of 5 stars

Worst internet in current time

I have been using Zong Internet for the past ten years. It was okay for most of the time, and I considered it better than PTCL or other internet providers. It has gotten worse in the last six months. It keeps disconnecting or disappearing with terrible speed. Sometimes downloading is better than browsing, and vice versa. It looks like this will be my last month, and I am going to say good-bye after a long journey with Zong. Complaints did not help as well because customer service people do not have any solutions for this. Anyone can recommend a better solution in Pakistan?

July 22, 2023
Unprompted review
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Rated 1 out of 5 stars

Seriously

Seriously? I have been a monthly package customer for more than 3 years while using Zong Internet. I'm not sure why, but lately your internet has been terrible; my speed is only a few kbps. In need of a reliable internet service provider.

April 4, 2023
Unprompted review

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