Zong Reviews 

One of the most trash companies I have ever used services of. Paktels 2g internet was better than the crap of the company it's become now. Customer support is do garbage, live chat they rarely answer and if somehow you get disconnected forget they'll answer you back with the same details or IP. Don't use their services cause there are no services to begin with ESP when everything is fine from their end.

Zong Z500 package offers 4GB data monthly, where 2GB is specifically for WhatsApp which you cant use for any kind of internet use. I suggest Zong should eliminate this 2GB whatsapp and let the users to use 4GB data as per their requirements.

They are offering 4GB data for a month but 2GB is specifically for WhatsApp which remain unutilized and cannot be used for any kind of browsing. They need to revise this package and let the customer decide where he/she is utilizing. Restricting to only 2GB would annoy user like me who don't use WhatsApp frequently. Let me decide where to use this 4GB data package.

when ever i complain that there is no tower in our area they start asking about modal of my Mobile and APN.

Very wrost network
Its internet is just 1G

On 4G network now i just hate this
Please you dont use zong sim
Thanks

Worst ever experience with zong, i subscribed internet package I was getting 0.02 mbps speed, when I contacted cs, they said we are forwarding your complaint to concerned dept, after Some time I got call from zong and said everything is all right at our end , there is no issue in your internet from our side, so they won't solve your problem so I would recommend you never use their service

Garbage customer support. A very unprofessional and zero-level customer support. They don't know what their duty is. When you have a signal issue they are asking for a phone model etc... hahaha what garbage customer support... They don't help people on Twitter and messenger, even their call center support is so Biased and rude. I hate this company...

Garbage service, The helpline service staff is very unprofessional and has little to no technical knowled.

Garbage service, Closed chat twice without giving any help. Avoid!

Worst Experience with Zong 4g MBB, i bought 150 GB data, frequent internet disconnection, extremely high pings, slowest browsing and i am from lahore. So i reported the issue to zong and wasted half an hour to answer their lengthy questions and after 2 days i got a message that there is no issue please check again, Like i am making this issue up, ZONG is worst than PTCL.

Overall experience is very bad. Very limited options for data bundles and are overpriced and they mysteriously don't let you use their app to activate bundle when it is about to expire and you have to buy a small bundle first to be able to connect and use jazzcash app. This is unethical behaviour.

Garbage network and bad support.
They will not resolve your issue, no matter how many complaints you register. I wish I could give 0 stars.

While at times, the MBB internet device performs well, it dies out at peak times. The helpline service staff is very unprofessional and has little to no technical knowledge. They offer 150 MBps speeds but when the internet doesn't work they argue that the acceptable speed is 2 MBps, hence my complaint can't be registered.