Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more
Company replied
Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... See more
Company replied
David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Ireland
- harveynorman.ie
4.3
Excellent
45K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jibin was super throughout the whole…
Jibin was super throughout the whole sale. He listened to my needs and directed me to the right printer.As a result I asked him about smart watches which I had been thinking about for a while. And again he oriented me to the right watch for me. A big big thank you Laurence Campbell
August 10, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Laurence,
We're so pleased to hear about your excellent experience and that our team member was so helpful in directing you to the right products. We appreciate your kind words!
Many thanks,
Katie.
The delivery tracker was brilliant
The delivery tracker was brilliant. Old cooker disconnected and new one installed within 30 minutes. All packaging taken away. Great service.
A Gill
August 1, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Alison,
We're so happy to hear our delivery tracker and installation service met your expectations, making your experience smooth and efficient. Thank you for your kind words!
Many thanks,
Katie.
Great overall experience
Great overall experience! The staff was incredibly helpful in guiding us to the right furniture, always putting our preferences first. Excellent communication regarding delivery, and Mono and Brenden were friendly, fast, and professional during installation. They cleaned up all the packaging before leaving. Highly recommend!
August 10, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Prasiddha,
We're so pleased to hear about your excellent overall experience. It's wonderful that our team was incredibly helpful in guiding you to the right furniture and that communication regarding delivery was excellent. We're also glad our installation team was friendly, fast, professional, and cleaned up all packaging.
Many thanks,
Katie.
Very impressed with Stephen's level of…
Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.
August 9, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Roksana,
We are so pleased to hear about your positive experience with our team member! It's wonderful that they were knowledgeable about the products, making your decision easy. We appreciate you sharing your feedback!
Many thanks,
Katie.
Saba in Computers was a great help when…
Saba in Computers was a great help when I wanted to buy an Apple Watch. He explained everything to me and I got one immediately, thanks to him.
August 2, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Naomi,
We're so happy to hear that our team member provided such great assistance with your Apple Watch purchase. We appreciate you sharing your positive experience!
Many thanks,
Katie.
I'm rating this on the product alone…
I'm rating this on the product alone because it was an online purchase with no staff interactions. I bought a samsung phone and it was awful, slow, and unusable. This is no reflection on the staff or the shop itself where i bought it, so i didnt add a specific location, just not a good product.
June 23, 2026
Reply from Harvey Norman Ireland
Hi Caroline,
We appreciate you sharing your experience. We are sorry to hear that the phone you purchased did not meet your expectations and was unusable. We understand your frustration with the product's performance. If you would like to e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into for you.
Many thanks,
Katie.
Today we had a pleasant experience with…
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
August 9, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Tizzy,
We appreciate you sharing your positive experience! We are delighted to hear that our team member was knowledgeable and patient, providing excellent help.
Many thanks,
Katie.
Anil was extremely helpful and…
Anil was extremely helpful and professional in helping us decide our first camera. We brought a DJI Osmo. Thankful to Anil for his service.
August 9, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi there,
We're so glad to hear our team provided such helpful and professional assistance with your camera purchase. We appreciate you sharing your positive experience!
Many thanks,
Katie.
Reply from Harvey Norman Ireland
Hi Kathleen,
We appreciate your positive feedback. We are so glad to hear that you experienced very good time management and found our team courteous!
Many thanks,
Katie.
Yes!
Very nice, happy and helpful people working there. It's a pleasure to shop there. Thank you Zahra, Leila and Mr. Manager!
August 7, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Piotr,
We are so happy to hear that you had such a pleasant shopping experience with us. We appreciate your kind words about our team members!
Many thanks,
Katie.
Brilliant service
Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Thank you again
August 9, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Catalina,
We're so pleased to hear about your positive experience! It's wonderful that our team member was kind and attentive, ensuring you received exactly what you needed. We appreciate your high recommendation.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland
HI Dan,
We are delighted to hear that your order arrived quickly and that the product is meeting your needs. Thank you for your positive feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland
Hi Dermot,
We are so pleased to hear that you had a great experience in our store. Thank you for taking the time to share your positive feedback with us.
Kind Regards,
Kevin
Great service from Paul & Anto who delivered our suite
Paul & Anto who delivered and setup our 3 piece suite from Harvey Norman were fabulous.
Very courteous and pleasant and great workmen. They arrived at the appointed time and installed our new suite and took our old one away - great service indeed. Thank you
August 8, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Margaret,
We are so pleased to hear about your excellent delivery and setup experience. It's wonderful that our team members were courteous, pleasant, and efficient, installing your new suite and taking away the old one. Thank you for your kind words!
Kind Regards,
Kevin
Great personalised servi e
Mimi came over to help me chose an Apple Watch, I was unsure about what size strap I needed so Mimi gave me her own Apple Watch to try on as the one on display was a different size. Thank you I am delighted the my Apple 11
Watch .
August 5, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi there,
We are so happy to hear that our team member provided such excellent assistance in helping you choose your new device. We're delighted you are enjoying your new purchase! Thank you for sharing your wonderful experience with us.
Kind Regards,
Kevin
Excellent service from suresh at Harvey…
Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐
I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain everything clearly, and even looked up information online to help me understand better. He asked what I needed the product for, offered suitable options, and helped me find exactly what suited my needs.
Suresh was knowledgeable, helpful, and genuinely cared about getting me the right item. Outstanding customer service
thank you so much!
August 8, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi there,
We are so pleased to hear about your excellent experience with us. It's wonderful to know that a team member was patient, explained everything clearly, and helped you find exactly what you needed. We appreciate you highlighting the outstanding customer service you received.
Kind Regards,
Kevin
Emilia was a great help and provided…
Emilia was a great help and provided great service when we were looking for a mattress. Very friendly, knowledgeable and explained everything clearly
August 8, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Laura,
We are so pleased to hear about your positive experience and that our team member provided great service when you were looking for a mattress. It's wonderful that they were friendly, knowledgeable, and explained everything clearly.
Kind Regards,
Kevin
Good guidance by Anil
August 8, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Gavin,
Thank you for taking the time to share your positive experience. We are so pleased to hear that our team provided you with good guidance.
Kind Regards,
Kevin
Anil was great
Anil was great. He was very helpful in explaining my drone purchase. He offered helpful advice.
August 8, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi there,
We are so pleased to hear that our team member was very helpful in explaining your purchase and offered valuable advice. Thank you for your kind feedback!
Kind Regards,
Kevin
delivery from Harvey Norman Naas
Had a delivery from Harvey Norman Naas. the delivery guys, Mono and Tyrone couldn’t have been more helpful and efficient. They were very kind and pleasant to deal with.
Thank you Harvery Norman *****
August 8, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Ashling,
We're so pleased to hear about your positive delivery experience. It's wonderful that our delivery team was helpful, efficient, kind, and pleasant. Thank you for your kind words!
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.