Knownhost Reviews 93

I've been using Knownhost since 2014. Our invoice for the next billing cycle (yearly) is several days overdue. I'd like to continue using their server, only downgrade to a lower pricing tier. To my surprise, the salesperson Deborah gave me an answer with a condescending tone. That I need to pay the invoice first, before they consider moving us to a lower tier.

Obviously they're unwilling to help. Stay away from this horrible hosting company. Terrible service and rude people running the company.

I am customer with them for 8+ years. I love you guys

Great customer support with timely responses. I'm a new and self taught website builder who knows just enough to be dangerous. Knownhost answered my questions and fixed my issues and provided advice to prevent it from happening again.

I'm about to reach 18 years of having services with KnownHost. I think that says it all.
Voy a cumplir 18 años teniendo servicios con Knownhost.
Creo que eso lo dice todo.

Not only did the server malfunction constantly when we asked to cancel it within the 30-day period they said they were going to refund the money but instead of refunding the money they decided they wanted to put out an outstanding pass to invoice saying we owed them money so now I have to file a dispute with the bank because they're billing department didn't want to do what it said it was going to do.

Just transferred from Hostgator after 15 years. Server down time was past 47 hours in less than 30 days.

Do far our experience with knownhost has been exceptional from pre-purchase questions and help with migration (which went smoothly).

The website performance is so so much faster already! Very excited to no longer have to worry about hours on end downtime know who I'm talking to understands me!

Best hosting provider.
highly recommended!!

Knownhost surpasses expectations with rock solid hosting infrastructure, lightning-fast speeds, and dedicated support team. Their commitment to security and user satisfaction makes them a standout choice for hosting needs.

Best hosting provider and their support is very responsive.

Knownhost.com provides exceptional web hosting with reliable services, outstanding customer support, and competitive pricing, making it a top choice for seamless online experiences. Their commitment to uptime and performance sets them apart in the hosting industry.

Awesome web hosting provider. They have Best secure, Speed and support system.

Thanks to Knownhost.com

Yes, I am using knownhost and it's having good security. Highly recommended!

Knownhost provides outstanding web hosting with reliable and light-fast servers. Their exceptional customer support ensures quick resolution to any issues, making them a top choice for hosting services. With competitive pricing and user-friendly interface, Knownhost stands out for its reliability and customer-centric approach.

I am using Knownhost since Aug 2023. They have best support times as well as support problem solving, Their VPS and Dedicated hosting both are amazing. I tried a lot of hosting before but now I can see Knownhost is one of the best.

Thank to Knownhost and their team members. 😍

Trigger happy hosting provider. They terminated my service because of "Network Abuse" which is a vague term that a bunch of inexperienced Sys Admins use when they see a spike in TCP connections in Nagios or whatever monitoring tool they use. They didn't bother to communicate with me what i was using the service for, just pulled the trigger right away. Obviously a bunch of Junior personnel working at this company. Stay away.

EDIT:
The illegal activities they mention in the reply are running an app i wrote to verify email addresses on their VPS. It literally just connects to a SMTP server and issues the VRFY command for a given email address which is not ILLEGAL in any way. Now even gaslighting Trustpilot reviews, how low can you go?

About a month ago, complete outage at their data center in Seattle left many of us customers down for a day. There was no backup plan or process so to speak. They had to restore things manually. And even then things went wrong - it didn't help that the admins were in the forums being antagonistic about people's responses. Then today in the middle of the work day, our server goes offline. Email, domain... etc. Notify tech support and they inform me that they were moving the VPS between nodes and that there would be a period of downtime. Were we notified? No. Could they have done such a move after hours? Probably. Complete joke and a train wreck of a company.

So this company bought out Host Asset, which offered unlimited sites and great service. So when I was moved to Knownhost I was updating some sites and noticed that there was somethings that were not updating, after some research I found that I had to reinstall the site, well, that is when the scam was revealled. Because I signed up with HostAsset, and had unlimited, Knownhost refused to honor the agreement, while I could fight it, it is not worth it. Especially due to the slow hosting and bad customer service. Also, if you site is hacked due to their lack of security bad luck, you are on your own. They will block you access and then play games. Also, the abuse supervisor really needs to change the name, even tho he deserves abuse, they need to change it to something like the caring supervisor, even though that would be an oxymoron.

I have been with Knownhost for a while and they are undoubtedly the best host I have been with, to date.

They are fast, friendly and professional and cannot fault them!

Tried many hosts over the 30+ years I have been running websites. I can't say enough good things about Known Host. They are always so responsive, and time and time again provide excellent customer service.

I was motivated to write this review after the employee Nivin P. went above and beyond to help resolve an issue on one of my websites. The level of support they offered was incredible and i just wanted to single them out personally for that amazing level of support.