Manning Stainton Mortgage Advice Bureau Reviews 

982
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and dedicated advisors for being extremely helpful, professional, and fully supportive throughout the entire mortgage journey. Advisors consistently go above and beyond to make complex financial procedures clear, transparent, and remarkably easy to understand for everyone involved. Some reviewers were happy with the exceptionally fast response times and smooth communication that consistently kept them fully informed at every step. Many people also highlighted that the outstanding service significantly reduced anxiety and made buying a home much less stressful and daunting. Clients feel completely reassured knowing they receive reliable guidance from professionals who are always ready to answer any questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting advisors who are exceptionally quick to respond,... See more

Service

Clients share positive opinions on service, highlighting outstanding support, quick communication, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, noting that consumers felt put at ease right away... See more

Response time

Consumers find response time to be positive, highlighting fast and prompt communication via email and phone.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Manning Stainton Mortgage Advicers are fantastic. I would like to thanks Martin Woodhouse who has helped me all the way during my remortgage process, fab person, he went above and beyond helping me ou... See more

Company replied

Rated 5 out of 5 stars

As first time buyers we didn’t really understand the home buying process but Vicky and Dominic have been fantastic (even when we were asking the same questions many times). Honestly couldn’t recommen... See more

Company replied

Rated 5 out of 5 stars

We worked with Thomas Hawley and Elizabeth Bell and they made our experience fantastic. They were extremely efficient, knowledgable and supported us through the whole process. As first time buyers the... See more

Company replied

Rated 5 out of 5 stars

My overall experience with this team has been nothing short of amazing. Shannon sure does know her onions. She's not only friendly but actually makes one feel really important and valued. A big shou... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

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4.9

All reviews

(982)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

They literally sorted everything

They literally sorted everything, Thank you for a excellent service. Thomas Hawley my adviser and Elizabeth Bell applied and achieved everything we needed. Highly recommended.

September 21, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear that everything was sorted for you and that you received excellent service. It's wonderful to know that our team achieved everything you needed.

Rated 5 out of 5 stars

So far so good

So far so good, the follow up and delivering on target is superb.

September 23, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're truly happy to hear about your positive experience with our follow-up and targeted delivery. We appreciate your kind words!

Rated 5 out of 5 stars

Thank you to Mortgage Advice Bureau for…

Thank you to Mortgage Advice Bureau for the excellent support throughout our remortgage.

Special thanks to Dominic Challinor and Adviser Sunjay Chauhan for their professionalism, clear communication and dedication. They made the process straightforward and supported us every step of the way.

We highly recommend them for mortgage or remortgage advice.

Thank you, Dominic and Sunjay!

August 28, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience with our remortgage support. It's wonderful to know that our team's professionalism, clear communication, and dedication made the process straightforward for you. Thank you for your high recommendation!

Rated 5 out of 5 stars

5 star service

We couldn't have wished for a better experience from working with the Mortgage Advice Bureau team - specifically Sophie and Katie. They've supported us every step of the way, right from starting our property search all the way through to completion. They were always quick to respond to emails and explained everything thoroughly and clearly - no question was too silly. I wouldn't hesitate to recommend them to others on their home buying journey.

September 23, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear about your excellent experience with our team! It's wonderful to know we could provide thorough support and clear explanations throughout your property journey. We truly appreciate your kind recommendation.

Rated 5 out of 5 stars

Outstanding service throughout from my…

Outstanding service throughout from my advisor Thomas Hawley, went above and beyond to get my mortgage over the line in quick time. Much appreciated. And Elizabeth Bell who handles everything post offer was a pleasure to deal with, thank you.

September 17, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about the outstanding service you received. It's wonderful to know that our team went above and beyond to help you with your mortgage. Thank you for your kind words!

Rated 5 out of 5 stars

Emma and Elizabeth have been absolutely…

Emma and Elizabeth have been absolutely amazing from start to finish. Very informative at every stage and made the whole process feel super easy. Thank you so much guys!

September 3, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear that your experience was amazing from start to finish! It's wonderful to know that our team made the process feel super easy for you.

Rated 5 out of 5 stars

Satisfied Customer

I am using Sunjay Chauhan and Dominic Challinor again since the support they provide is excellent. Well looked after. Thank you again

September 8, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are delighted to hear that you are pleased with the excellent support you received. We truly appreciate your kind words and continued trust in our service.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Really happy with the service from Lizzie and Thomas. They’ve both been great throughout the whole mortgage process, always quick to respond, helpful and happy to answer any questions we’ve had. They’ve made the whole thing much less stressful and have kept everything moving along smoothly. Would definitely recommend them.

September 3, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear about your positive experience with our team! It's wonderful to know that their responsiveness and helpfulness made the mortgage process much less stressful and kept everything moving smoothly for you. Thank you for your recommendation!

Rated 2 out of 5 stars

Watch out for the fee!

Turns out there is a fee based on the amount you borrow! I do not recall this being mentioned when I spoke to the adviser on the phone, although I may be mistaken. Anyhoo taking that into account I saved money by going direct with NatWest which was simple and done in less than an hour.

August 26, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

Thank you for taking the time to leave us a review. We’re sorry to hear that you chose to proceed directly with NatWest, but we’re pleased to hear that you found the process straightforward.
We appreciate that there is a lot of information to take in when discussing your mortgage options. As discussed with your adviser, we do have a broker fee, which is only payable once you have received an approved Decision in Principle and choose to proceed with your mortgage through us. All of our mortgage advice is completely free, so there is no charge for discussing your options and receiving our recommendation.
Our role is to provide advice, compare options from a wide range of lenders and support you throughout the mortgage process, allowing you to decide what works best for you. Thank you again for your feedback, and we wish you all the very best with your new home.

Rated 5 out of 5 stars

Michelle and Laura have been amazing…

Michelle and Laura have been amazing throughout. I've been kept up to date with everything. This is my first time buying a property on my own so had plenty of questions, which were answered thoroughly and I was informed of the next stages throughout, making the process as smooth as possible. Thank you both! Couldn't recommend you enough :)

September 1, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so pleased to hear that we could make your first property purchase a smooth experience. It's wonderful to know that your questions were answered thoroughly and you felt informed every step of the way. Thank you for your kind words!

Rated 5 out of 5 stars

Really happy with the service from my…

Really happy with the service from my mortgage advisor. Louise and Cassie they were very helpful, professional, and made the whole process easy and stress-free. My mortgage was accepted within just one week, which was amazing! I would definitely recommend their service to anyone looking for a mortgage advisor.

August 27, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear you had such a positive and stress-free experience with our mortgage advisor. It's fantastic that your mortgage was accepted so quickly, and we appreciate your recommendation!

Rated 5 out of 5 stars

Really good experience with Joanne…

Really good experience with Joanne Boulden, she made a confusing process feel simple and was always happy to explain things when we needed it. She helped us work out the best option for our mortgage and also sorted us out with better life insurance cover. Friendly, straightforward and really easy to deal with.

August 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that our team member made a complex process feel simple and was always happy to explain things clearly. It's wonderful to know that we could help you find the best options for your mortgage and insurance needs. Thank you for your kind words!

Rated 5 out of 5 stars

Joanne B was amazing from start to…

Joanne B was amazing from start to finish. She helped us as we came to the end of our 5-year fixed rate, talked us through all the different mortgage options and helped us understand what to do with our Help to Buy loan. Everything was explained clearly and in simple terms, which made the whole process much less stressful.

She really understood our monthly budget and worked around what was realistic and affordable for us. She also helped us review our life insurance and secure better policies. Really knowledgeable, patient and supportive throughout. We couldn’t have asked for better service.

August 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience. It's wonderful to know our team provided such clear, supportive, and knowledgeable assistance with your mortgage and insurance needs. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Thanks to Joanne Boulden and cassie…

Thanks to Joanne Boulden and cassie Coates.
Great communication throughout, fast responses and very helpful as I’m not very good with these things.
Highly recommended

August 22, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience and that our team was able to provide such helpful and prompt assistance. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Thanks to Katie and Sophie!

Thanks to Katie and Sophie! Great communication, fast responses, and very helpful throughout the mortgage process. Highly recommended.

August 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear our team provided such great communication and helpfulness throughout your mortgage process. We appreciate your kind words.

Rated 5 out of 5 stars

Great service

Great service and advice from both Emma and Elizabeth throughout the whole process.
They took care of everything from start to finish and made the mortgage application smooth.
Thankful for the help and couldn’t recommend enough.

August 20, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear that you received great service and advice throughout your mortgage application. We're glad we could make the process smooth and stress-free for you.

Rated 5 out of 5 stars

5star experience from Sophie and Katie…

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them at all. It was a difficult purchase and chain lasting a whole year with far too many obstacles and we couldn't have done it as we did without them. A huge thanks and all the best to them! Tottaly and highly recommend!!!

August 19, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so delighted to hear about your 5-star experience, especially as first-time buyers navigating a challenging purchase. It's wonderful to know that our team's professionalism, promptness, competence, and patience made such a significant difference. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Amazing team

Amazing team, Vicky is amazing, she explained everything properly and put my stress to ease, as first buyer I so much needed. I can't help her enough, Dominic is amazing too, thanks guys! Really recommended Xx

Monica

August 4, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team made your first buying experience smooth and stress-free. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Used MAB twice now for two separate…

Used MAB twice now for two separate property purchases, both times supported by Sunjay Chauhan as mortgage advisor, and this time Dom Challinor in the Mortgage Support Team.

Both Sunjay and Dom are communicative, personable, and offer all manner of support to make informed decisions regarding mortgage products, and efficiently facilitate the administration associated with securing the desired product.

August 10, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are delighted to hear about your positive experiences with our team. We appreciate your kind words about the support and communication you received, and we're glad we could help make informed decisions and facilitate the process efficiently.

Rated 5 out of 5 stars

Thank you

Thank you, I appreciate your hard working and support

August 8, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are truly grateful for your kind words and appreciate you acknowledging our team's dedication. Your positive feedback motivates us greatly.

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