Martha Stewart & Marley Spoon Reviews 

I do love the recipes and I was a customer for over a year, however, the lack of customer service if/when there is a delivery or ingredient issue is severely lacking. That's what killed them for me. It's been two weeks and I keep getting auto emails apologizing for the delay the them saying they will give me a $20 credit. The problem is, I cancelled the service so I can't use it because I refuse to work with a company who cannot rectify when there are issues. I don't expect perfection but I do expect customer service.

I've been trying to contact them via email and their site for two weeks about a late delivery where the food was spoiled. I was unable to use the entire box of 3 meals for 4 people. That's not cheap and a $20 credit doesn't help. It's more like a slap in the face.

Well here we go again. Ice pack broken open again. You have not gotten back to me about the last time this happened. It is HOT in AZ and if the box is in the delivery mode, it needs to come earlier in the day while still frozen. Getting very close to cancelling this program. Too much silence you and no feed back or solution !!!! BAD

Consistently delicious meals.
Almost all the meals I've gotten so far are delicious, original, and satisfying. The ingredients are fresh. However, I've complained to them about this before, but their allium supplier (onions, garlic, etc.) keeps sending tiny vegetables. So tiny that I have to always keep some on hand to supplement the kit. This is odd because everything else is pretty generously portioned. Despite my telling them on the phone that this is inconvenient, they keep sending the tiniest onions I've ever seen. I can't even get onions this tiny at the store if I tried.

I am loving the food and ease of ordering! The only down side is recycling the packaging and ice packs. I do not have a Kroger store in my town so the stuff is piling up.

I used to love my delivery box but things have changed. It's suddenly like they just stopped caring about the quality of the food or the delivery experience. I have had damaged food in every order for well over a month. I send pictures and ask for changes yet nothing happens. When I had the same issue previously, they listened and made proper adjustments. It seems like whomever bought the company doesn't have the same customer oriented beliefs that the previous folks did. It's really a shame because I used to tell everyone to try it. Now I wouldn't suggest it to anyone.

UPDATE: I don't know if it was this review that helped or not but my most recent delivery was MUCH BETTER. They FINALLY listened to me and packed my order in the proper box size. It arrived cold and safe and easier to manage. I sent the company a big thank you and wanted to come here to spread the word as well.

This is a great option to answer the question "whats for dinner". It offers a lot of options from easy with a little prep, to more involved. Having the perfect amount of ingredients sent is terrific, especially for spices I don't stock in my own pantry. Recipe cards are easy to follow. Everything stays fresh and cold through shipping. My only complaint is the cold packs make the shipping box very heavy,sometimes I unpack it right on my porch to avoid lifting it. But it's a simple inconvienience to keep it all cold.

Delivery is often late. Fresh produce and meats arrive unfrozen, warm - hardly safe. We had this happen multiple times and requested refunds. Most recently, however, the food arrived a full day late, hot. When it was reported, with photos, Marley Spoon would not respond. A week later (today) still no response. Not recommended.

I like this meal service because there are more varieties to choose from; from my experience it is hit or miss when you get notified as to when you are able to make changes before it is shipped. I sometimes don't make them in time and then left with food items I'm not particularly fond of but have to be creative with what I have in the freeze/fridge already.

I have been using the Marley Spoon boxes for years. I appreciate their vegetarian options and interesting recipes. The reason I haven't given 5 stars is because their delivery service is awful. Boxes arrived damaged with marred and crush food items within. The company is responsive to the damage reports but this is an avoidable problem.

We were really excited about trying new dishes. We loved the idea that ingredients we don’t normally have on hand would be included. We both love to cook, so preparing meals together was fun and rewarding. Ok However, very disappointed in the quality, which seems to be going downhill. Missing ingredients, poor quality ingredients all lead to disappointment. Example: peach provided for a peach mango salsa was hard as a rock. Luckily I had a nectarine we used. Another dish called for shallot. I didn’t get one, but had a leek. Not sure if the just ok result was a result of that. A lot of the meat- especially beef- was an odd cut- thick on one end, thin on the other- or one steak thick, one thin. Doesn’t cook evenly. There were other issues, none really resolved. Yes, I got a $2 credit for the rotten cucumber, but that didn’t help me that night. Yes, I got a $2 credit for the missing chili spice, but a jar cost me $5.69. Many of the recipes were absolutely delicious, but about 1/3 of the meals I paid for were impossible to prepare as per the instructions.

The food and recipes are great. The recipes are easy to follow and have good portion sizes. I like the variety of offerings and LOVE that they have such heavy vegetable components. Ingredients are fresh.

Con: customer service is a little lackluster.

Always taste good. Mostly easy to prepare. Ingredients always fresh except the latest box one ingredient missing and one moldy and unable to use.

I love the great choices, especially the asian meals. The ingredients are fresh and inviting. I have been with Marley Spoon close to a year now and have noticed a disturbing trend. Lately (3 different meals), some key ingredients are missing. Some may think so what, go to the store, except I live in a rural area and the nearest "good grocery store" is more than an hour away. My ok grocery store for instance doesn't carry ginger root, which was an ingredient that was missing last week.

We are really enjoying the addition of duck to the menus! My husband said it was as good as any he's had in restaurants!

I love the recipes on Marley Spoon and have made over 300 recipes on there. It's been so helpful to have all the ingredients ready and not have to go to the market frequently. I work from home, so it's easy for me to prepare early in the day and start cooking at the end of my workday. If you are not at home, it may be an issue since it may take a while to prepare the ingredients to use to cook. For me, it works really well and I love not having to think about what meals I will be preparing for the week.

I've had a few issues in the past with delivery and some ingredients that may be missed, but the company resolves them quickly and listens to feedback which is a major plus. I appreciate this about the company.

The recipes are all delicious and easy to follow and the ingredients are quality. My family are picky eaters and they have all liked most everything.

I love to cook, but I don't like grocery shopping or coming up with menus. Marley is the Answer for people like me. I like the variety of choices. Disclaimer- sometimes I tweak the recipe and add or omit items.

I just started receiving my orders last week both days. The order has come one full day after expected. The second order arrived at 9 PM on a Thursday and was supposed to arrive at some point on Wednesday. The order was just barely cold. The freezer packs were melted. This makes me very nervous.

Well, the first order came and immediately. I knew this was not equality. Company, the food had come cold in between 2 ice packs. However the vegetables that were given, we're all whole and not even cut the whole meal It was basically someone shopping for you. Putting it in a box between ice packs and saying here make this which took plenty of time and no help at all plus the products were not high quality example. A gyro We're supposed to be lamb or so I thought, unfortunately it came with chopped meat. And there's so many parts to every meal that I could have made a better meal myself and not need to go pay forty dollars for a bunch of uncooked food that was poor quality and requiring a lot of effort.
Here's the big biggest pet peeve.I have upon immediately receiving these ingredients and being disenchanted, I contacted the company to stop my next order, which was not supposed to come for a whole week. Well, I was told too late so sorry. We can't stop that order now. And no refunds period I tried to escalate the call She said, there's no no escalating and because I called too late, I would not receive a refund on either order. But now, when my second order came, the ice packs were not inside the box, it was strictly rotting food, smelling of putridness and no refrigeration.
Who do I go get this money back that they ruined a forty?Dollar meal didn't even send it to me with ice packs.So now I could not even feed it to my dogs.
Martha stewart shame on YOU
scamming the world. I am just disgusted at your lack of customer service and no recourse for your failure to provide an edible dish.
I'm just providing an update. I was contacted by the company and told to contact them at another number for customer service. it's possible that employee did not represent their company well. Hopefully, they will rectify this.. I do appreciate that they contacted me right away. I'll let you know how this transpires.

I enjoy the variety of menus and the option to get deliveries every other week because it's just me and that's a lot of food. Especially since I tend to modify and extend their recipes, I use them more as a planning base.