Some good different caps ie. “born in …..”. Good quality. Need more ‘different’ ones for Australia - eg. Coat of Arms, Australia flag, ANZAC etc.
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Review summary
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The crest is lovely in its design… My only disappointment was that it was stamped on and not embroidered
12 days since they emailed to say my order is being prepared for shipping. It has now arrived. Despite the wait, I am very happy with the cap.
A little slow on delivery, but price value & product quality excellent.
Company replied
Company details
Written by the company
We are Pandaize, a dynamic and innovative brand specializing in high-quality hats, apparel, accessories, and a diverse range of gift products. With over five years of expertise in the gift industry, we have established ourselves as a trusted name in crafting personalized and meaningful items for every occasion. Our state-of-the-art production facilities, combined with a dedicated team of professionals, enable us to deliver exceptional products that blend style, functionality, and creativity. At Pandaize, we go beyond just selling products—we create experiences. Whether it's customizing gifts for sports teams, corporate events, or special celebrations, we are committed to providing tailored solutions that reflect your unique vision. Our mission is to make every moment memorable by offering thoughtfully designed, high-quality items that resonate with your loved ones. Driven by passion and a commitment to excellence, Pandaize is your reliable partner for all your gifting and lifestyle needs. Explore our curated collection and discover the perfect way to express love, gratitude, and thoughtfulness.
Contact info
United States
- +1 239-376-0041
- help-desk@pandaize.com
- pandaize.com
4.0
Great
94 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 77% of negative reviews
Typically takes over 1 month to reply
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Ordered at Christmas
Ordered at Christmas - 4 months later no delivery . Scam beware
Contact customer service 4/5 times no response
Buyers beware it’s a scam
April 15, 2026
Unprompted review
Reply from Pandaize
Dear customer,
We are very sorry to hear about your experience. However, we would like to clarify that we do not have any shipments that remain in transit for such an extended period of time (4 months).
All orders are shipped with tracking information, and delivery times are clearly stated on our website. If a package experiences an issue or delay, we always encourage customers to contact our support team directly so we can assist and investigate promptly.
We have checked our system and did not find any prior communication from you via our official support channels regarding this order.
If you still need assistance with your order, please contact our customer service team at:
📩 help-desk@pandaize.com
We are always here to help resolve any delivery issues as quickly as possible.
Kind regards,
Pandaize Team
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Love my border collie cap
Love my border collie cap . Looks exactly like my beautiful girl. Very well made and great texture. Colour is true to ad.
April 2, 2026
Unprompted review
Good product
Good product. Delivery time was quick. Satisfied with everything so far.
March 30, 2026
Unprompted review
Pandaize had a hat that fit my big…
Pandaize had a hat that fit my big melon 😁 The ordering process was easy. The hat fit me very well. Great quality
November 12, 2025
Unprompted review
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The hats were good quality
The hats were good quality, and well made. The price was very competitive. Delivery took a bit longer than I expected, but in the end, no big deal.
January 28, 2026
Unprompted review
These caps are excellent quality
These caps are excellent quality with a great peak to keep the sun off your face. This is my 3rd cap bought from this company.
February 3, 2026
Unprompted review
Very good quality
Very good quality. Just what I asked for and well in time. This is the second time that I have bought from them, for presents and the people receiving were happy too.
December 15, 2025
Unprompted review
Good quality product (cap)
Good quality product (cap), prompt delivery.
February 27, 2026
Unprompted review
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Slightly slow delivery
Slightly slow delivery, but my grandsons loved their chihuahua baseball caps! Would definitely recommend!
December 25, 2025
Unprompted review
Very well made…
The caps they sell are really well made! I love the picture of my GSP pup on the cap! A+++
March 25, 2026
Unprompted review
Good, different …
Some good different caps ie. “born in …..”. Good quality. Need more ‘different’ ones for Australia - eg. Coat of Arms, Australia flag, ANZAC etc.
March 10, 2026
Unprompted review
Reply from Pandaize
Are you kidding me?
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do not buy anything from them
do not buy anything from them. they never sand my order and now they say it is to long since I had place my order and they can do anything about it
August 8, 2025
Unprompted review
Reply from Pandaize
Hi, we’re very sorry for the confusion and inconvenience this has caused.
Please contact our customer support team directly so we can check your order and resolve this for you as soon as possible. We have never had an order that couldn’t be handled, and we will do our best to make this right.
Kindly provide your order number and the email used to place the order when you reach out, so we can investigate immediately.
Thank you for giving us the opportunity to assist you.
Ordered, Paid and No contact since
Ordered and paid for products. No follow up information provided; after several weeks, attempts to gain information/status of the purchase were negative. The Help Desk does not exsit, there is no way to contact anyone in the company. They do not respond nor have a Email or contact addresses that operate. I was given 3 different Tracking numbers, none work?
February 7, 2026
Unprompted review
Reply from Pandaize
Hi,
Thank you for bringing this to our attention, and we’re sorry to hear about your experience.
Our customer support team responds to all inquiries within 24 hours, and our website clearly lists our service email address. We have a fully operational help desk, and there is no situation where customer messages are intentionally left unanswered.
You mentioned that you received tracking numbers—those are sent via email from our system. You can reply directly to that same email thread, and our support team will receive it and assist you right away.
To help us investigate this as quickly as possible, please contact us again with:
Your order number
The email address used to place the order
The tracking numbers you received
Once we have this information, we will immediately check the status and provide you with a clear update.
We are committed to resolving this for you and appreciate your cooperation.
Very good service. I had a cable that was broke and they sent one straight away
Very good after service. Easy to get in touch with
February 16, 2026
Unprompted review
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Bought two, happy with both.
Bought two, process was quick and efficient with faster than anticipated delivery. Both of us liked the hats which were of excellent quality with humorous slogans.
February 13, 2025
Unprompted review
Good quality and service well packaged…
Good quality and service well packaged 📦 👏
February 3, 2026
Unprompted review
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