Pandaize Reviews 94

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, often describing them as well-made and durable, with some even calling them the "best caps ever." The pricing is frequently mentioned as reasonable, offering good value for the quality received, and the selection of items is appreciated. Reviewers also praise the service, noting that products arrived quickly and were well-packaged, exceeding expectations for many. However, some customers also noted issues with delivery times, with orders taking longer than expected to arrive, and a few experienced problems with tracking information. A small portion of people were dissatisfied with the product quality, specifically mentioning that motifs were stamped rather than embroidered, leading to concerns about durability. There were also instances where customers received items that did not match the advertised color or size, or were poorly sewn.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, often praising the hats for being well-made, having vibrant... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting that their orders... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction and stating... See more

Price

Consumers find price to be ambiguous, with some reviewers pleased with the competitive and reasonable pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some good different caps ie. “born in …..”. Good quality. Need more ‘different’ ones for Australia - eg. Coat of Arms, Australia flag, ANZAC etc.

Rated 4 out of 5 stars

The crest is lovely in its design… My only disappointment was that it was stamped on and not embroidered

Rated 4 out of 5 stars

12 days since they emailed to say my order is being prepared for shipping. It has now arrived. Despite the wait, I am very happy with the cap.

Rated 4 out of 5 stars

A little slow on delivery, but price value & product quality excellent.

Company replied


Company details

  1. Fashion Accessories Store
  2. Handbags Shop

Written by the company

We are Pandaize, a dynamic and innovative brand specializing in high-quality hats, apparel, accessories, and a diverse range of gift products. With over five years of expertise in the gift industry, we have established ourselves as a trusted name in crafting personalized and meaningful items for every occasion. Our state-of-the-art production facilities, combined with a dedicated team of professionals, enable us to deliver exceptional products that blend style, functionality, and creativity. At Pandaize, we go beyond just selling products—we create experiences. Whether it's customizing gifts for sports teams, corporate events, or special celebrations, we are committed to providing tailored solutions that reflect your unique vision. Our mission is to make every moment memorable by offering thoughtfully designed, high-quality items that resonate with your loved ones. Driven by passion and a commitment to excellence, Pandaize is your reliable partner for all your gifting and lifestyle needs. Explore our curated collection and discover the perfect way to express love, gratitude, and thoughtfulness.


Contact info

4.0

Great

TrustScore 4 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love this cap

I love this cap. It is well made and is a great fit.

March 13, 2025
Pandaize logo

Reply from Pandaize

Thank you so much for your kind words! 😊 We're thrilled to hear that you love the cap and that it fits perfectly. Enjoy wearing it! 🧢🎉





Rated 5 out of 5 stars

early$

Good quality

February 3, 2025
Pandaize logo

Reply from Pandaize

Thank you for your kind words! 😊 We're glad you liked the quality. Let us know if there's anything else we can do for you! 🙌🎩





Rated 5 out of 5 stars

Nice cap love the work

Nice cap love the work! Quick delivery.

March 13, 2025
Pandaize logo

Reply from Pandaize

Thank you so much! We're glad you love the cap and appreciate your kind words. 😊 Enjoy your new hat! 🎩✨





Rated 5 out of 5 stars

Top supplier.

Fast delivery, good quality of goods.

March 13, 2025
Pandaize logo

Reply from Pandaize

Thank you for your kind feedback! We're so glad to hear that you were satisfied with the fast delivery and the quality of our products. We appreciate your support and look forward to serving you again soon!





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Rated 5 out of 5 stars

love it damn good

March 1, 2025
Unprompted review
Pandaize logo

Reply from Pandaize

We’re thrilled you love it! Thanks for the awesome feedback—it means the world to us. 😊 Hope to see you back soon!

Cheers,
Pandaize Team

Rated 1 out of 5 stars

I ordered 3 hats on 11/5,/24

I ordered 3 hats on 11/5,/24. I got in touch with them and said that they had confirmation from UPS that it was delivery in my mail box on 11/12/24. I have not seen the hats and when you call this company no body will answer the phone and i call ups and they will not let you speak to a representative. I most definitely would not order from them.
Tina Tucker

November 26, 2024
Unprompted review
Pandaize logo

Reply from Pandaize

We sincerely apologize for the inconvenience you have experienced with your purchase. Please contact our customer service team at help-desk@pandaize.com, and they will be happy to assist you. Thank you for your understanding.

Best regards,
Pandaize Team

Rated 2 out of 5 stars

Poor Quality, No Full Refund Option

I ordered 3 items, one of which was a printed T-shirt. It arrived with the image printed squint, and a heavy, rubbery feel. Customer services said I would have to cover expensive shipping fees to China to get a refund, or accept refund of just the original shipping fee as compensation. In the end I was refunded about 20% of the value of the T-shirt. The 2 caps I ordered were slightly disappointing quality also.

September 12, 2024
Unprompted review
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