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RAC Mobile Mechanics Reviews 

40,119
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 22,233 reviews, reviewers overwhelmingly had a great experience with this company. Consumers genuinely appreciate the incredible convenience of having mobile mechanics arrive right at their doorstep to handle routine vehicle services and complex repairs. Reviewers frequently highlight the exceptionally professional and friendly attitude of the staff, noting that technicians complete tasks efficiently while explaining every detail clearly. However, some people mentioned encountering frustrating challenges with the online booking system, unexpected communication gaps, and delayed or missed appointments. A small group of reviewers also described difficulties regarding missing receipt documents, unsupplied parts, or troublesome scheduling changes that required additional follow-up calls.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the convenience of having repairs... See more

Staff

Reviewers highlight positive aspects of staff, describing the mechanics as friendly, polite, and highly... See more

Customer service

Consumers find customer service to be positive, highlighting polite, efficient, and friendly technicians.... See more

Booking process

Users describe positive interactions with booking process, highlighting that online scheduling is very slick,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to have services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael was excellent allround , polite , very knowledgable and considering how bad the weather was this morning , he just got on and sorted the brakes on our Ford Smax. He cleaned up behind himself a... See more

Company replied

Rated 5 out of 5 stars

Information re visit time and Named person Tom Asked him to talk me through plan of work which he did Very clean tidy worker Test -driven car Nice free gift -wipers Cost saving better price... See more

Rated 5 out of 5 stars

The Mechanic, Badge No 8580, (I didn't catch his name), phoned the evening before to give me an approximate time he was coming. He arrived on time and after an introduction he got to work straight awa... See more

Rated 5 out of 5 stars

Arrived at time quoted, very efficient job changing front discs and pads .Jack , the mechanic was very friendly and efficient. This is the 3rd time I’ve used RAC mobile mechanics and will definitely u... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

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4.8

All reviews

(40,119)

21,442 reviews in the last 12 months

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Rated 5 out of 5 stars

Response time was great

Response time was great. Mechanic was knowledgeable and friendly. I was able to get home and know that I had a new battery being fitted the following day at my house. That mechanic was also knowledgeable and friendly. I was taken through my options about a new battery and was able to choose one to suit my budget with no 'up-selling' which I really appreciated.

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We're so pleased to hear about your positive experience with our service. It's great that our mechanics were able to assist you efficiently and offer suitable options without any up-selling. We appreciate your kind words and are always here if you need us.

Very best, Brad

Rated 5 out of 5 stars

Thank you RAC Mechanics

The mechanic Luke Fuller 8411 was friendly and explained patiently what he was going to do and after the service he reassured me that my car was fit for purpose!

September 10, 2026
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Reply from RAC Mobile Mechanics

We're delighted to hear that you had a positive experience with our service and that our mechanic was friendly and reassuring. Thank you for taking the time to leave a review. We're always here if you need us.

Very best, Brad

Rated 5 out of 5 stars
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

The mechanic was very clear

The mechanic was very clear, informative and thorough in his feedback about my car, and he did a very good service.

September 4, 2026
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Reply from RAC Mobile Mechanics

We’re really glad to hear you had a positive experience with us. Thank you for taking the time to leave a review—it’s much appreciated. We value your custom and are always on hand if you ever need assistance in the future.

Very best, Brad

Rated 1 out of 5 stars

Wrong payment method and rushed service

I had intended to pay with Klarna, as I’d expressed to his colleague earlier on, but he took the payment straight away
Also 45 minutes for a battery change AND an interim service seems awfully rushed, given that I’ve been advised that an interim service alone is an hour minimum

September 9, 2026
Rated 4 out of 5 stars

RAC car service - missing wiper blades resolved.

The RAC service provided by George and his colleague was good. They communicated clearly and well. Their etiquette and professionalism was noteworthy as they explained the work required, and all next steps. I think they would make great mentors to other technicians.

I have given a 4 star rating because of an admin error. Windscreen wipers are advertised as part of RAC’s car service, however this had not been included on the job sheet for that day.

George provided the customer service contact details for me to resolve the problem. This problem was resolved with the wipers being fitted within 2 days of my original appointment.

Had the wipers been fitted on day 1, this would have been a high 5 star review.

September 9, 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We truly appreciate you taking the time to share your positive experience with our service. We are delighted to hear that our technicians provided clear communication, excellent etiquette, and professionalism. We also acknowledge your feedback regarding the administrative oversight with the windscreen wipers. We are pleased that this was resolved promptly and that the wipers were fitted within two days. We understand how important it is for all advertised services to be delivered as expected, and we are reviewing our internal processes to prevent similar issues in the future. Your insights are invaluable as we continuously strive to enhance our service delivery.

Very best, Brad

Rated 5 out of 5 stars

Kyle (5477) was communicative and…

Kyle (5477) was communicative and flexible

September 10, 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Excellent service mechanic great

Excellent service mechanic great

September 12, 2026
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Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Friendly and informative

Friendly and informative, took car before and after competition of service and received a comprehensive report.

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We’re really glad to hear you had a positive experience with us. Thank you for taking the time to leave a review—it’s much appreciated. We value your custom and are always on hand if you ever need assistance in the future.

Very best, Brad

Rated 5 out of 5 stars

Dan called 15 minutes before he arrived…

Dan called 15 minutes before he arrived to say he was on his way and then spent 2 hours working on my car to get it fixed. Very convenient coming to the house too! Can highly recommend the service.

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We're so pleased to hear about your positive experience and that our mobile service was so convenient for you. Thank you for your kind words and for highly recommending us.

Very best, Brad

Rated 5 out of 5 stars

At home car service professionally…

At home car service professionally carried out by a cheerful informative mechanic named Mark.

September 11, 2026
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Reply from RAC Mobile Mechanics

Thank you for your kind feedback. We're delighted to hear that you were happy with the professional service provided by our mechanic. Your support is greatly appreciated, and we'll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Great knowledge

Great knowledge, punctuality and very, very helpful

September 4, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Amazing service

Amazing service. I’m an elderly lady and the responder came in a quick time made the necessary repairs and followed me to make sure I was home safely

September 3, 2026
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Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

kris was excellent

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Having the RAC come to my house to do…

Having the RAC come to my house to do my car service was great.

The RAC employee was polite and very professional and due to this I would recommend and use this service again.

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We're delighted to hear that you had such a positive experience with our service and found our employee to be polite and professional. Thank you for your kind words and for sharing your feedback. We're always here if you need us.

Very best, Brad

Rated 5 out of 5 stars

A Highly Professional Service

Shaun 8388 was very thorough in the service and identified a major issue which I am grateful for. He was careful to explain everything and advised what to get fixed prior to MOT.

September 11, 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We're so pleased to hear that you had a positive experience with our service. Thank you for taking the time to leave your review—it really does mean a lot. We look forward to supporting you again whenever you need us.

Very best, Brad

Rated 5 out of 5 stars

Great service very friendly engineers…

Great service very friendly engineers will use the RAC mobile mecanic serviçe again in the future nick

September 4, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service and the friendly engineers. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

He was such a relaxed calm mechanic …

He was such a relaxed calm mechanic took his time very helpful on any info well done

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We're delighted that you were pleased with our service and that our mechanic was able to provide helpful information. Your feedback is very important to us, and we're always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Outstanding

Outstanding. Thanks

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

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