Banner for RAC Mobile Mechanics

RAC Mobile Mechanics Reviews 

40,062
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 22,233 reviews, reviewers overwhelmingly had a great experience with this company. Consumers genuinely appreciate the incredible convenience of having mobile mechanics arrive right at their doorstep to handle routine vehicle services and complex repairs. Reviewers frequently highlight the exceptionally professional and friendly attitude of the staff, noting that technicians complete tasks efficiently while explaining every detail clearly. However, some people mentioned encountering frustrating challenges with the online booking system, unexpected communication gaps, and delayed or missed appointments. A small group of reviewers also described difficulties regarding missing receipt documents, unsupplied parts, or troublesome scheduling changes that required additional follow-up calls.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having mobile mechanics... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, noting that staff and mechanics were polite,... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that appointments are quick, simple, and... See more

User experience

Consumers find user experience to be positive, highlighting the convenience of having services done at home... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael was excellent allround , polite , very knowledgable and considering how bad the weather was this morning , he just got on and sorted the brakes on our Ford Smax. He cleaned up behind himself a... See more

Company replied

Rated 5 out of 5 stars

Information re visit time and Named person Tom Asked him to talk me through plan of work which he did Very clean tidy worker Test -driven car Nice free gift -wipers Cost saving better price... See more

Rated 5 out of 5 stars

The Mechanic, Badge No 8580, (I didn't catch his name), phoned the evening before to give me an approximate time he was coming. He arrived on time and after an introduction he got to work straight awa... See more

Rated 5 out of 5 stars

Arrived at time quoted, very efficient job changing front discs and pads .Jack , the mechanic was very friendly and efficient. This is the 3rd time I’ve used RAC mobile mechanics and will definitely u... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(40,062)

21,442 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A FRENDLY KNOLAGABLE MECHANIC A GOOD…

A FRENDLY KNOLAGABLE MECHANIC A GOOD JOB DONE OF SERVICING AND UPDATED THE ON BOARD SERVICE RECORDS.
THE ONLY NEGATIVE WAS A CALL TO GIVE SOME IDEA OF WHEN EXPECTED ARRIVAL I.E AM OR PM WOULD HAVE BEEN APPRECIATED.

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We are delighted to hear you had a positive experience with our mechanic and the servicing provided. We sincerely apologise for the lack of communication regarding the expected arrival time. We understand how important it is to have an idea of when to expect us, and we will certainly take your feedback on board to improve our scheduling notifications. We appreciate your understanding and we're always here if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Excellent mechanic

Excellent mechanic

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Truly professional service

Truly professional service

September 4, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 3 out of 5 stars

Spare parts

Didn't bring air filters so couldn't carry out the service requested.

September 9, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

James, thank you for taking the time to leave a review. We're sorry to hear that the full service you requested was unavailable due to the air filters. We will ensure that feedback is passed on to prevent situations like this in the future.

We apologise for any inconvenience that you have experienced, should you need any further support, please don't hesitate to reach out.

Very best, Brad

Rated 5 out of 5 stars

Excellent and convenient

Had a car service carried out at home. Good amount of emails and texts on the run up, and I got a text on the day when they were on their way.
Having the service on my drive was so convenient, and the mechanic very professional. I’ll definitely use the service again. Thanks.

September 11, 2026
Rated 5 out of 5 stars

Fixed the problem

Had to have a new battery, I have had something draining my battery intermittently, and hopefully not only did the mechanic replace the battery quickly and efficiently, but he has hopefully identified the issue.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Just perfect

Brilliant service, knowledgeable and friendly mechanic

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind review. We’re delighted that you were satisfied with the service provided. Your feedback means a lot to us, and we truly appreciate your custom. Please don’t hesitate to reach out if we can assist again.

Very best, Brad

Rated 5 out of 5 stars

Great service would definitely use again

Great service would definitely use again

September 4, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind review. We’re delighted that you were satisfied with the service provided. Your feedback means a lot to us, and we truly appreciate your custom. Please don’t hesitate to reach out if we can assist again.

Very best, Brad

Rated 5 out of 5 stars

So easy

So easy! Just booked online, received email and text confirmation. On the day before, the mechanic sent a text with appropriate arrival time. He turned up, did a great job and advised on a couple of things I need to sort in the near future. Very pleased with the service.

September 11, 2026
Rated 5 out of 5 stars

Prompt

Prompt, personable, efficient, courteous.

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Kyle came at the specified time

Kyle came at the specified time. Was very quick and efficient. He was a very polite young man.i would recommend them to anyone. It was so much easier than driving to a garage and having to go back for your car when done

September 11, 2026
Rated 5 out of 5 stars

Yesterday and todays RAC men were…

Yesterday and todays RAC men were really nice polite and would make any 1 at ease

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Brake pads and disks replaced

Very efficient, communication was clear and arrived on time

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

On time and efficient

On time and efficient

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Jamey is personable

Jamey is personable, happy to explain all that he was doing and helpful with his advice. A good experience. It was so convenient being done at home.

September 11, 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

James - 10/10

James arrived early; kept me informed of his timings; was polite, obviously knew his ‘stuff’ and completed the job in the time he had suggested.
Would 💯 recommend
Amanda

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

First time using the RAC mobile service…

First time using a the RAC mobile service. Very impressed with service from start to finish! I was kept well informed in the lead up to appointment, of what to expect and when to expect my mechanic, Andy.
Andy contacted me during morning of appointment, with an eta, and arrived on time, at an address normally very tricky to find. Andy made a very good impression, friendly, informative, knowledgeable and efficient. The overall service was excellent, very good to meet Andy, and I would highly recommend this service over a traditional garage.
I will certainly use RAC & Andy, going forward, for any future mechanical issues!

September 11, 2026
Rated 5 out of 5 stars

Outstanding service.

Outstanding service.
On time, completed the work quickly and to an excellent standard.

September 11, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Paul was brilliant

Paul was brilliant. Friendly, professional and really helpful. He explained everything clearly, including what he’d checked and anything I needed to be aware of, without overcomplicating it. He made the whole process straightforward and easy. Great service and I’d happily recommend him.

September 11, 2026
Rated 5 out of 5 stars

Came out to me very quick

Came out to me very quick, diagnosed the problem more or less straight away , was courteous throughout and kept me informed

September 4, 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind review. We’re delighted that you were satisfied with the service provided. Your feedback means a lot to us, and we truly appreciate your custom. Please don’t hesitate to reach out if we can assist again.

Very best, Brad

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look