SoodressReviews 

190
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were let down by their experience overall. Many customers received products that did not match the advertised images, with significant differences in material, quality, and design. People frequently reported issues with the quality of items, noting cheap fabrics, poor stitching, and products that were unwearable or fell apart quickly. The sizing was also a common concern, with items often being too large or too small despite using sizing guides. Reviewers found the return policy to be problematic, with difficulties in returning items to China and high shipping costs, often exceeding the product's value. Refunds were frequently refused or only offered as a small percentage of the original purchase, resulting in customers not recovering their full costs. Additionally, some customers experienced significant delays in receiving their orders, or never received them at all.

What people talk about most

Product

Customers consistently express strong dissatisfaction with the products received, frequently reporting that... See more

Quality

People report negative experiences with quality, expressing significant disappointment with the products... See more

Return policy

Users describe negative interactions with return policies, often citing that companies do not adhere to their... See more

Order

Reviewers highlight negative aspects of order, with many advising against ordering from this site due to... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that the company avoids proper... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a terrible dishonest company Nothing you get looks like the photos that they publish and they lie about the fabrics they use, saying shirts are silk when they are synthetic. Sizes are quite v... See more

Rated 1 out of 5 stars

I was really drawn to the design of Casual Splicing Loafers For Women Black Cowhide Leathers and decided to purchase two pairs (size 8) back in March 2025 — one for me and one for my twin sister. I’ve... See more

Rated 1 out of 5 stars

I wouldn’t give even 1 Star if it were possible. Their items are not high end. Posting pictures of better garments and sending you rubbish. I never received an invoice or statement. I’ve replied to m... See more

Rated 1 out of 5 stars

Very bad- products never received. Total scam- when I reached out and complained over a year later an incorrect cheaply made shoe was shipped different from the order requested. Absolute disgraceful p... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

190 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.1

All reviews

(190)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use

Do not use. Quality is rubbish. No return address with garment. Eventually was sent a return address which must have been false as parcel got to China and was then returned to me! Including postage I am now out of pocket but own a hideous dress.

September 28, 2024
Unprompted review
Rated 1 out of 5 stars

Soodress is like Soolinen ( bad)

Soodress has the same clothing like Soolinen. I ordered a usd 300 jacket from Soolinen and what I got was not at all like I ordered. Shabby execution. Unwearable. Please don’t buy. I saw the same beautiful jacket and same tops I loved on soodress . I think it is a scam to a great extent. They do deliver but the quality is severely compromised.

August 14, 2024
Unprompted review
Rated 1 out of 5 stars

If it was possible to rate it a 0

If it was possible to rate it a 0, I would have! The dress I received was sewn Crooked so that the neckline and hem were all askew. The applique that was supposed to be on the waist was 1/2 over my chest! DO NOT BUY FROM THIS COMPANY!!!

August 24, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

I ordered a dress and paid extra for fast delivery on 7/11. Today it is 8/16. They claim the item was shipped and delivered (it was not). I am trying to recoup my money thru PayPal. Do not order from this company.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely bad quality, cheap Chinese product!

Extremely bad quality! I ordered shoes, it wasn’t even similar to what it shows on the photo, box was so cheap and smelled bad! Shoes were made of something so cheap quality. I’ve return the product and they sent me an email that I should pay for the shipping on both ways! It’s unbelievable! Cheap stupid Chinese product!!!!

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

No cardigan and no money!

I have been waiting fue my order for aprox 3 months, without any answers to three emails. I did not get the confirmation email nor tracking link I was told I World. Bad, bad experience. No cardigan and no money!

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Ridiculous return policy

Filmy long vest is was cheap synthetic, not silk. Satin dress was too long (I am 5’6”) even wearing 3” heels and fit like a bathrobe. Return policy: customer pays shipping and gets 10% refund or 30% store credit OR you keep the item and they give 40% credit to repurchase item in a different size and/or color.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a dress that did not fit as…

I purchased a dress that did not fit as described and additionally it was made very cheaply! I have now emailed 5 times and have not yet received a return address yet they have my money. I also ordered earrings with VIP delivery and 15 days later (was suppose to take 3 days) I have yet to receive them. DO NOT ORDER from this website as they do not honor what they say. They do not let you return the item as they do not give you a return address or answer your emails!!!! FRAUDULENT!!!

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke. They specifically tell you to email them for a return address but they never respond. Emailed them so many times from different emails and have never gotten a response. Waste of money and time. DONT order from here. Please read reviews about a website before ordering. Never again

July 27, 2024
Unprompted review
Rated 1 out of 5 stars

item arrived

Item arrived - a cardigan, however the fabric quality was completely unacceptable - extremely low, as was the manufacturing/tailoring, and the item overall was nothing like that in the online photograph. In short, my experience of this company reflects those others extremely negative reviews written on Trust Pilot. Additionally, my email to them requesting their "return item address" has not yet been replied to. - Please can someone therefore give me their "returns" address - I wish to make sure they receive it back with in their stated 30 day policy for a refund. Also - will look up any Chinese version of UK Trading Standards, as others need to be protected. - At the moment I have just lost over £70 through this experience and been with out; a much needed smart cardigan for work in the process.

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company! My experience mirrors that of others here. Sent a poor product, with little or no resemblance to photo advert, made from inferior material and shapeless. Offered 15% refund or 30% gift card. Not worth the effort and have written off the $120 I spent! Have not previously had an experience online shopping like this. Once bitten....

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

It’s rubbish

Yes, it’s incredibly cheap. And that is what you receive- a dress that doesn’t fit, is made of inferior fabric & finished very cheaply. Try to return it…we’ll offer you 10% (that doesn’t cover the return costs), a 30% credit if u keep it or 40% credit towards something made to your measurements. Did you read that anywhere?
Do not buy from this company.

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

SooDress bilked me $161.40

SooDress bilked me $161.40! They sent me:
A coat that was horrible quality; another coat that was way too small. I was told via email to mail them back at a cost of $43.00 and was stupid enough to spend the money. Naturally, to date I have seen no money refunded! I have exchanged at least 4 emails with them to no avail. Don't buy from them! You will regret it!

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

This is the same as Leflames scammers coming under a different name. Always check

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam! I paid 97AUD each for 3 dresses (2 M size and 1 S size) and received only 2 and no size on the dresses, quality is like of 10AUD dress. I emailed customer service asking why only sent 2 when I paid for 3 and complained about the quality, requesting info how to return products but never received a response. Giving 1 star is still way generous

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

… payed for a 2 beautiful skirts and…

… payed for a 2 beautiful skirts and got something sent, which actually made me laugh, it was just so ridiculous!!
The company should be ashamed even to mail this garbage!
Unfortunately I can’t past the photos of what I’ve payed for and what I’ve got, it probably won’t make you laugh too ..!
Obviously I’ve asked for the return of my money, though I suppose, no chance.
A costly experience, but I have learned now to check every unknown company first with trustpilot!

April 17, 2024
Unprompted review
Rated 1 out of 5 stars

Sent me the wrong size by MILES, only refunded me 20%.

Sent me the wrong size by MILES, and only offered to refund it if I send it back. But they wouldn't pay for the return shipping, which was almost the same price as the dress. They only gave me a 20% refund. I wish I had looked up this company before I ordered. DO NOT BUY FROM THEM. They are trash.

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible delivery time

Terrible delivery time, it took almost 6 weeks to get the entire order. They when I tried to return in the gave me the run around trying to offer me a discount to keep the stuff. On top of that they asked me to commit a felony and LIE on a customs form to return the merchandise asking me to say I only paid $10 per item which is NOT TRUE.

April 7, 2024
Unprompted review

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