TaskHer Reviews 89

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, highlighting their ability to explain issues clearly and provide efficient service. The booking process is frequently described as easy and straightforward, with many appreciating the quick and reliable communication. People also value the excellent customer service, noting prompt responses and helpful assistance. However, some customers were dissatisfied with the pricing, feeling that the cost for diagnostic visits was high and did not always lead to a comprehensive solution. These individuals reported that initial assessments were sometimes brief and basic, without the use of diagnostic equipment, leading to uncertainty about the actual problem.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficiency,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found the booking process super... See more

Price

Consumers find price to be ambiguous. While some customers found the pricing reasonable, others felt it was... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

As an interior designer working with bold shapes and tricky paint schemes, I needed someone fearless, and Sharon absolutely delivered! Her steady hand, crisp paint lines, and perfect wallpapering took... See more

Company replied

Rated 5 out of 5 stars

I’m a colourful interior designer and hired Erin to help bring a bold and bright family home to life. She was a joy to work with: calm, confident, and detail-obsessed in all the right ways. Erin didn’... See more

Company replied

Rated 5 out of 5 stars

Rose the electrician came to fix two wall sockets, where one was in a tight utility cupboard (and we were not able to move the washing machine). She brought replacement sockets which fit perfectly and... See more

Company replied

Rated 5 out of 5 stars

I recently used Task Her to have some fancy ceiling, wall lights, sockets & plugs fitted. Jayne arrived on time, and was super efficient, tidy and friendly. She worked really well, and each step of... See more

Company replied


Company details

  1. Plumber
  2. Electrical Engineer
  3. Boiler and Heating Service
  4. Painting

Written by the company

We are TaskHer, the only online booking platform that connects modern homeowners to a highly-skilled, proudly professional community of tradeswomen. Trust your tasks to their expertise – no drama, no mess, no fuss – and drive progress and equality too. ⚡️Electricians 💧Plumbers 🔥Heating Engineers 🎨 Decorators


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Flawless all round

It couldn’t have been easier to book with Taskher. They recommended Candice for my plumbing job. She communicated well before the job, turned up on time, did it expertly and efficiently, was neat and tidy and left the work area spotless. The certificates arrived that evening. Brilliant.

December 16, 2025
Unprompted review
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Reply from TaskHer

Hi Jack, thanks so much for writing such a lovely review. We're thrilled you had such a great experience and are really grateful for the support!

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Rated 5 out of 5 stars

Great service to find people who actually turn up!

Great service in helping me find an electrician and get some jobs done that I have been putting off. Jayne was fabulous and I'll be asking her to come back for another couple of jobs. Website was easy to use but it would have been great to be able to say I have some parts and want the electrician to bring others (the only options are "I have the parts" or "I want the tradesperson to bring the parts".

It's so hard to find reputable people nowadays especially when you have smaller jobs. So Taskher is fabulous.

December 15, 2025
Unprompted review
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Reply from TaskHer

Thank you so much for taking the time to leave such a thoughtful review. We are really happy to hear that TaskHer helped and Jayne will be thrilled to hear your kind words.

We also really appreciate your feedback about the parts options on the website. That is a great suggestion - we will be sure to pass this on to our team.

Rated 5 out of 5 stars

Great experience with electrician

We had some work done on our lights and switches/sockets by Jayne (electrician). She was great from start to finish - professional, friendly, reliable, good communication and paid great attention to detail. We are so happy with her work and would definitely recommend her to others. We will definitely use Task Her again in the future :)

November 11, 2025
Unprompted review
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Reply from TaskHer

Hi Lauren, thanks so much for leaving such a lovely review - it's so lovely to hear you had a positive experience and we've shared your kind feedback with Jayne too! Hope we can help again in the future!

Rated 5 out of 5 stars

I used Task Her for the first time and…

I used Task Her for the first time and booked a painter and decorator through them. I wanted to share what a great job the tradeswoman did with my decorating and how pleased I have been with her work and the Task Her experience. Thank you!

December 9, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for taking the time to share your experience, it means a lot to us! We've shared your kind words with your tradeswoman who is thrilled! We hope we can help again in the future!

Rated 5 out of 5 stars

Great first experience using TaskHer

I used TaskHer to fix plumbing in my flat and the whole experience was A+. My handywoman fixed everything quickly, explained the issues, and was great company too! Would highly recommend to others and will definitely be returning in the future.

September 26, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for taking the time to review us Yumi!

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Rated 5 out of 5 stars

I’ve had such a positive experience…

I’ve had such a positive experience with this service. As a women-only contractor team, they provide a real sense of safety, trust and professionalism. Paul has been incredibly helpful throughout — responsive, clear, and genuinely supportive in getting everything sorted quickly.

The work has been smooth, communication excellent, and I’ve felt well looked after at every stage. I’d absolutely recommend them to anyone looking for a reliable, respectful and efficient service.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Electrician Lady - safety certification

I am a first time flat owner and know nothing about anything. Also it's totally scary having some random man at your home. Like who is he. Being able to choose entirely from women and the website makes it easy to understand what you're booking, when they are gonna come (bang on time btw), what they are gonna do and what you will get charged (also super reasonable price for quality work) is fabulous.
I had electrical safety certificate done and Erin was really great. Like i am feeling much safer about my flat and now much safer about calling a trade cos now I can make sure its a lady and a trustworthy service. So many stars. Hoping to call Erin back for other jobs too!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Booked Francesca to service our boiler. She communicated well ahead of her arrival and turned up on time. Clearly explained what she was doing and even sorted out a few radiator issues we had when she was here. Was very friendly and professional.

September 23, 2025
Unprompted review
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Reply from TaskHer

Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

I strongly recommend Sharon skills for your decorating jobs!

As an interior designer working with bold shapes and tricky paint schemes, I needed someone fearless, and Sharon absolutely delivered! Her steady hand, crisp paint lines, and perfect wallpapering took everything up a notch. She draws perfect circles freehand (!) and brought warmth, skill and reliability to the team. I’m genuinely grateful for her work, and I hope to collaborate on many more colourful homes together!

June 2, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for the lovely review Justine, we absolutely loved working with you and will be forwarding on your feedback to Sharon too!

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Rated 5 out of 5 stars

Excellent, reliable, would recommend

Excellent company, reliable tradespeople, delivered on time and to a high standard. Rachel did a plumbing job for me last week and it was done faster than expected. I also worked with taskher to have a gas engineer repair my hob last year and had a similarly good experience

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Leah was great

Leah was great. Very efficient and professional and explained things clearly. She replacing our broken electric shower with a new one now working well! Happy to recommend her.

July 9, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for letting us know about your experience, we've share your lovely feedback with Leah and hope to be able to help again the future!

Rated 5 out of 5 stars

Emergency Plumber Rachel came within hours, saved the day!

I woke up at 8am to the sound of a leak behind the wall. No water pressure on the tap, boiler going rogue. Went on Taskher, booked a job in 5 mins online on my mobile, and the amazing Plumber Rachel arrived at 2pm to save the day. It is now the 3rd time I use Taskher, always in a dire situation and not only they're show up ON TIME, they're ultra COMPETENT and they don't cost an arm like Pimlico would for the same job. HIGHLY RECOMMEND!

June 16, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for the lovely review! We're really happy we could help you at short notice and really appreciate you taking the time to review us.

Rated 5 out of 5 stars

Honest and Did a Great Job

We needed an electrician to inspect our electrics and possibly change the box that houses them. Erin took on the job and we appreciated her honesty about not needing to change the box and confirming the current box is within regulation. She was lovely and did a good job with the inspection. We'd definitely use TaskHer's and Erin's services again.

May 21, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for your lovely review and for taking the time to write it! We hope we can help you again, and will let Erin know your kind words.

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Rated 5 out of 5 stars

TaskHer sent us an amazing painter!

We used TaskHer to get a painter to paint our flat, and it was fabulous! Love empowering women, and she was so friendly and nice to deal with. I had complete faith in her, and she delivered! 100% would use again.

February 4, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for taking the time to share your experience with TaskHer, we'll make sure your tradeswoman hears your lovely feedback!

Rated 5 out of 5 stars

Glad to have found TaskHer

I had a great first experience with TaskHer. Clair was really helpful during the sign-up process. Candice, the heating and gas engineer, was easy to communicate with around her visits. She helped me to understand why my hot water wasn't working as well as how the water worked in my flat. She enabled me to make informed decisions and she resolved the issue. As a woman living alone who has experienced stalking behaviour from a male neighbour in the recent past, I can't tell you how much better I felt knowing that the stranger coming into my home would be a woman. It was also empowering to not need to rely on a man to fix something at home for me, grateful as I am to the lovely men who have helped me with other things! And I'm pleased to support women in skilled manual trades. Nothing to improve although I would love to be able to book a handywoman.

April 3, 2025
Unprompted review
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Reply from TaskHer

Hi there Emily, thanks so much for taking the time to write such a kind review! We are so pleased would could help you. We are a working on getting Handywomen on to the platform so hopefully that will be in an option in the not too distant future!

Rated 5 out of 5 stars

I had a great experience with Task her

I had a great experience with Task her, Lucy was my plumber. She was patient, and reassuring and professional.
I felt at complete ease when she arrived and completed the work well. I would highly recommend task her to others.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

I used TaskHer to find a painter/decorator- great work!

I used TaskHer to find a painter/decorator in London. This is a great platform and service. The process connecting me with decorator Faith was straightforward and the quote/overall costs were honest and very fair. The work done looks amazing.
I will definitely use TaskHer again for other work and hope the company can continue to expand the number of tradeswomen of all trades they have and thrive.

March 26, 2025
Unprompted review
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Reply from TaskHer

Hi Emma, thank you so much for taking the time to write such a lovely review and leave your feedback. We are so pleased we could help you!

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Rated 5 out of 5 stars

Great service and excellent prices

From the booking process to meeting my plumber Rachel and completing the job, the service was excellent. Rachel kept me informed on her ETA and was friendly and professional in doing the job quickly, cleanly and efficiently. Her advice and recommendations were great too. I'll definitely book again. I've recommended TaskHer to all my friends!

March 25, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for the lovely review Naureen! We will make sure that Rachel sees it and hope to be able to help you again in the future!

Rated 2 out of 5 stars

Disappointing process, refund issued in the end

I booked a plumber through TaskHer to install a fully integrated dishwasher. The installation didn’t happen, and I was charged for both labour and parts. Eventually, I received a partial refund (£95 labour + £42 parts) — and I do appreciate that the refund was processed.

However, the main problem wasn’t the payment — it was the communication and the way the situation was handled. I had clearly stated (in the platform’s own chat) that the plumber needed to coordinate with a building engineer to shut off the mains and proceed with the installation. The plumber didn’t respond (I later found out she was unwell), but no one from TaskHer stepped in, even though they could see the conversation.

What followed felt more like being ignored and gaslit than supported. I was told that I’d never made the request — even though it was right there in the message history. I didn’t expect miracles, just for someone to read the thread, see what needed to be done, and offer to send another plumber. Instead, I got vague messages like “please let us know if you still need help.”

I originally chose TaskHer because I wanted to support a female-led business and hire tradeswomen — and I was more than happy to pay a higher-than-average rate for that. But in the end, the experience was frustrating, slow, and lacked ownership or proactive support.

The refund was issued — and that’s the only reason this is not a zero-star review. But I won’t be using TaskHer again, and I wouldn't recommend them unless the platform makes serious improvements to how it handles support and escalation.

March 10, 2025
Unprompted review
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Reply from TaskHer

Hi Irina,
I understand our customer service team have been working to understand the issue with you directly. We hope we can resolve this with you.

Rated 5 out of 5 stars

A great experience

Such a great experience using Taskher. Everything was easy, straightforward and quick throughout the booking process and subsequent work. The whole team are friendly and helpful and, for once, I didn't feel anxious inviting a tradesperson into my home. Shout outs to Candice and Clair for their great work and support.

March 4, 2025
Unprompted review
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Reply from TaskHer

Thanks so much for your lovely review Rosie! We will let the wonderful Clair and Candice know your feedback and hope we can help you again in the future.

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