TaskHer Reviews 89

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, highlighting their ability to explain issues clearly and provide efficient service. The booking process is frequently described as easy and straightforward, with many appreciating the quick and reliable communication. People also value the excellent customer service, noting prompt responses and helpful assistance. However, some customers were dissatisfied with the pricing, feeling that the cost for diagnostic visits was high and did not always lead to a comprehensive solution. These individuals reported that initial assessments were sometimes brief and basic, without the use of diagnostic equipment, leading to uncertainty about the actual problem.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficiency,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found the booking process super... See more

Price

Consumers find price to be ambiguous. While some customers found the pricing reasonable, others felt it was... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

As an interior designer working with bold shapes and tricky paint schemes, I needed someone fearless, and Sharon absolutely delivered! Her steady hand, crisp paint lines, and perfect wallpapering took... See more

Company replied

Rated 5 out of 5 stars

I’m a colourful interior designer and hired Erin to help bring a bold and bright family home to life. She was a joy to work with: calm, confident, and detail-obsessed in all the right ways. Erin didn’... See more

Company replied

Rated 5 out of 5 stars

Rose the electrician came to fix two wall sockets, where one was in a tight utility cupboard (and we were not able to move the washing machine). She brought replacement sockets which fit perfectly and... See more

Company replied

Rated 5 out of 5 stars

I recently used Task Her to have some fancy ceiling, wall lights, sockets & plugs fitted. Jayne arrived on time, and was super efficient, tidy and friendly. She worked really well, and each step of... See more

Company replied


Company details

  1. Plumber
  2. Electrical Engineer
  3. Boiler and Heating Service
  4. Painting

Written by the company

We are TaskHer, the only online booking platform that connects modern homeowners to a highly-skilled, proudly professional community of tradeswomen. Trust your tasks to their expertise – no drama, no mess, no fuss – and drive progress and equality too. ⚡️Electricians 💧Plumbers 🔥Heating Engineers 🎨 Decorators


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very satisfied customers

Our first experience of using TaskHer was a great success. We’d built up a number of electrical repairs that needed doing and Shushan sorted everything out brilliantly. We are delighted with the finished work!

August 13, 2024
Unprompted review
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Reply from TaskHer

Hi Adrian,
Thanks so much for taking the time to share a review of your experience with TaskHer, it really means a lot to us! We are so pleased to hear you are so happy with the service and we will pass this on to Shushan! Hope we can help you again in the future!

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Rated 5 out of 5 stars

Electrician booked

Easy to book and get a quote. Our job was allocated to Erin who did a range of small fixes with problem lights, installed extra sockets and fitted a cooker hood. This was a bit tricky as there hadn't been one there before but it's a really neat job and was all signed off under minor works. The Task Her website feels like a good platform for booking tradeswomen knowing they have been pre-checked.

June 5, 2024
Unprompted review
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Reply from TaskHer

Hi Diane thanks so much for taking the time to write a thorough review, we are so pleased you had a good experience and will be sure to pass on your lovely feedback to Erin.

Rated 5 out of 5 stars

Game changing concept & service

The whole process was smooth - from booking through communications with my tradeswoman, to payment and review. It was wonderful to have a tradesperson explain the issue to me without condescension or waving my questions away. It will be my first port of call for future jobs!

May 24, 2024
Unprompted review
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Reply from TaskHer

What a lovely review. Thank you so much Tom and Kirstin we really appreciate the lovely feed back and are so happy to have been able to help! We will pass on your feedback to your tradeswoman!

Rated 5 out of 5 stars

Great service

Great service
Super easy website/app.
We booked a plumber (Rachel) – she was absolutely fantastic! Took the time to clearly explain what she was doing and what needed doing.

May 8, 2024
Unprompted review
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Reply from TaskHer

Thanks so much for adding a positive review, we are so pleased! We will be letting Rachel know your feedback too!

Rated 5 out of 5 stars

Easy booking and great service

Very easy booking process and great service from the electrician. She explained exactly what she was doing and how everything worked.

November 13, 2023
Unprompted review
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Reply from TaskHer

Thanks so much for taking the time to leave a review for us Emma, we really appreciate it! Hope we can help you again in the future!

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Rated 5 out of 5 stars

TaskHer - Plumber in London SE1

We booked a plumber in London SE1via TaskHer - the booking process was seamless and very efficient. We were given a [very reasonable] quote and our plumber, Vikki, was excellent - easy to contact, arrived on time and did a great job. Highly recommended.

May 13, 2024
Unprompted review
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Reply from TaskHer

Hi Martin, thank you so much for your kind review. We are so happy to hear that you had such a great experience and will let Vikki know your feedback! We hope to help you again in the future!

Rated 5 out of 5 stars

Really easy booking process

Really easy booking process, the fact you can narrow down what’s needed and include details and photos for the tradesperson saves a lot of time as they can come prepared. Payment, job breakdown and invoicing was super clear and simple too.

Rachel arrived on time (that’s a first for a plumber in my experience), got the job done quickly and left without a mess. Thank you!

May 10, 2024
Unprompted review
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Reply from TaskHer

Thanks so much for taking the time to review and for using TaskHer. We will let Rachel know your kind words and look forward to helping you out again in the future!

Rated 5 out of 5 stars

Responsive, professional service

I used TaskHer to install some wall lights. Responsive customer service, the electrician was able to carry out the task earlier than scheduled and I was really pleased with the result. Would use TaskHer again.

May 2, 2024
Unprompted review
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Reply from TaskHer

Thanks so much for the lovely review Sarah, we are so pleased you had a good experience and will be letting your electrician know you were happy!

Rated 5 out of 5 stars

Fabulous service

We had a tradeswoman installing a new electrical socket. Fantastic service, quick and efficient.

April 12, 2024
Unprompted review
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Reply from TaskHer

Thank you so much! We really appreciate you taking the time to send a review and hope we can help again in the future.

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Rated 5 out of 5 stars

Plumbing job well done!

We asked TaskHer to investigate and fix a leak from our toilet.

The plumber arrived on time, and diligently investigated the leak while explaining her process and keeping me informed throughout.

It was a refreshing experience to feel that I could just let her get on with the job and it would be done properly.

She also explained the knock on effects of the leak, and what we could expect next as the area dried.

I would wholeheartedly recommend TaskHer and will happily enlist their help again.

April 1, 2024
Unprompted review
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Reply from TaskHer

Hi there Yianni, thank you so much for taking the time to write a review. It's so wonderful to read that you had such a good experience with us! We will of course let your plumber Catherine know your lovely feedback and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service and excellent platform to find skilled trades

I've used TaskHer to find both a plumber and an electrician after moving house, both have been great, and I've experienced excellent service via the portal and in contact direct with TaskHer, who couldn't have been more helpful. On this occasion Vikki removed an old bath and installed a new bath, she was informative, helpful, polite and friendly, and the work was done to time and a very high standard. The support from TaskHer gives you reassurance when you book someone new, and I've had really positive experiences every time.

March 25, 2024
Unprompted review
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Reply from TaskHer

Thanks so much for taking the time to write such a thorough review Emma! And for using us! We're so thrilled to see you had a good experience and really hope we can help you again in the future! I'll be passing on your lovely feedback to both of your tradeswomen!

Rated 5 out of 5 stars

Wonderful Electrician Rose

Enormous thanks for a brilliant job done by Rose yesterday (19th March 2024)

Fabulous with explaining everything and sorting out the wall lights.

She also very kindly sorted out a kitchen socket where an old kettle's plug couldn't be removed (for a few years) as one of the "legs" had fused inside the socket. That explains the sparks at the time

Rose was thorough and professional. I knew she'd do a good job before she started as she closed the front door behind her! I know! But recent tradesmen either haven't bothered on cold days, or asked if I wanted the door left open!

Just a huge thank you for a job well done.

March 19, 2024
Unprompted review
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Reply from TaskHer

Hi there Teresa, this is such a lovely review, we are thrilled and of course will pass it on to Rose who I'm sure will be equally as happy to know she was so helpful. Thanks so much for supporting TaskHer and hope we can help you out again!

Rated 5 out of 5 stars

Excellent platform for a single woman homeowner

Following on from disastrous and rude services from another large company, TaskHer was an easy and efficient booking system. Vikki was honest, kind and responsive after a plumbing disaster. New boiler and pipe work fixed. Email communication from TaskHer reassured the legitimacy of the transaction too.

Great platform for a single woman homeowner to gain trusted, non patronising advice for trades in their home.

I will definitely be a returning customer!

March 12, 2024
Unprompted review
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Reply from TaskHer

Hi there Alice, thank you so much for taking the time to write such a thoughtful review. We're so glad we could help, and we're sorry you had to go through what you went through! We are going to pass on your lovely feedback to Vikki.

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Rated 5 out of 5 stars

Great mission/vision!

Easy to use platform and great to be able to support tradeswomen. For so many reasons, this is something I can definitely get behind.

Booked in for my annual boiler service. Annaclaire was thorough in her service, bled my radiators and even checked my gas meter. Above and beyond for a boiler service compared to what you usually get when you book through other services.

March 5, 2024
Unprompted review
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Reply from TaskHer

Hi Vivienne, thank you so much for taking the time to write a review, we really do value it! We will pass on your comments to Annaclaire who will be so happy to hear them! Thank you!

Rated 5 out of 5 stars

My Taskher plumber

My Taskher plumber, Catherine, was brilliant. She communicated everything really clearly and she did a thorough and tidy job. This was my first time using Taskher and I will definitely do so again.

February 22, 2024
Unprompted review
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Reply from TaskHer

Thank you so much for the lovely feedback Sarah! We passed it on to Catherine and she said it made her day! We look forward to helping you out again in the future!

Rated 5 out of 5 stars

Simple and Easy Platform

So simple to book someone. The online platform was simple and clear, you provide details of what you want fixing, with pictures, when you’re free and they match you up with someone who is available - the whole booking process was straight forward and quick.
Vikki messaged me with a two hour slot the night before and then let me know when she was half an hour away. She fixed the initial issue quickly and proficiently.
I love the whole ethos of TaskHer and had a great experience. Will definitely use again in the future if we need to!

February 8, 2024
Unprompted review
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Reply from TaskHer

Thanks so much for such a lovely review Kirsty! We will let Vikki know your feedback!

Rated 5 out of 5 stars

Love the TaskHer mission, and very happy with the work!

I love the concept of TaskHer, and have been waiting for the opportunity to use their services! Luckily, the day finall came and all was great. I got immediate support to book from TaskHer when requested, and heard quickly from a qualified plumber, Wendy Gill. Wendy got in touch personally to discuss the issue, and was not only very amiable but knowledgeable. We scheduled, Wendy arrived on time, the work was done and payment was transparent and easy. Really pleased, and very happy to have TaskHer to help recommend trusted plumbers.

January 15, 2024
Unprompted review
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Reply from TaskHer

Thank you so much for taking the time to review, it really means a lot to us! We are so pleased you enjoyed using TaskHer and will pass on your feedback to the lovely Wendy!

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Rated 5 out of 5 stars

Great experience

Decided to use TaskHer for the first time and had a great experience. My plumber was communicative in advance of her visit and did the job efficiently and well. Was a pleasure to have in my home and will certainly consider TaskHer in the future.

January 10, 2024
Unprompted review
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Reply from TaskHer

Thank you so much for leaving such a lovely review Chloe! We really do appreciate it and will be passing on your feedback to your plumber Wendy!

Rated 5 out of 5 stars

Great idea, great service

Great idea, fab service. Easy to organise online. Electrician was highly communicative, timely and kind. She replaced all the lights in my flat very quickly.

January 6, 2024
Unprompted review
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Reply from TaskHer

Thank you so much for the review Camilla! We really appreciate it and are thrilled you enjoyed the service! We will let your electrician know your positive feedback.

Rated 4 out of 5 stars

Great service

I had a small plumbing job. The plumber, Vikki, did an efficient and competent job and was polite and tidy. I would definitely use again. I only didn’t give 5 stars because the original appointment was moved on the day - but this is not unusual in my experience and Clair at Trust Her customer service was very helpful in making sure the job was done.

December 22, 2023
Unprompted review
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Reply from TaskHer

Thanks for your review Sue, we really appreciate it.

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