AMAZING service with VERY reasonable fees for wire transfers! No more worries about having to go to the bank and get charged an arm and a leg. Service is not always as fast as bank wires but if same d... See more
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In the end the transfer went easy and fast. However, when it came to choosing the bank from the list you offer, my favorite bank - the German GLS Bank - was not among them. Though it is one of the... See more
As a newcomer lot to read. Searched to transfer Euros, suddenly I had an account in Belgium. Anyway - safeguard is understandable and its transaction had been quick and reliable
Company replied
Wise are consistently great in my experience. They have great prices. Really easy interfaces and just excellent clear communications. There are lots of crooks or quasi crooks in finance and lots of... See more
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About Wise
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1st Floor Worship Square 65 Clifton Street London , EC2A 4JE, London, United Kingdom
- wise.com
4.3
Excellent
288K reviews
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Trying to close my Wise account but it…
Trying to close my Wise account but it is blocking me. My wife's Wise account was hacked and emptied of funds. Wise are blaming her and saying all 2 factor authority were done through Apple Pay, but both of us are Android users. Make sense of that. Don't give Wise your bank business is my opinion.
April 16, 2026
Reply from Wise
Hey, Colin!
While we won't be able to comment in detail on another user's account nor their case, then we can clarify that if the money was debited via Apple Pay transactions, it's possible the Wise card details were compromised, rather than the account itself (As we don't use Apple Pay for login, only AppleID, which wouldn't be applicable for Android users). Generally card compromises tend to happen due to purchases made in online stores that don't have the necessary data security, or even by encountering card skimmers with physical terminals and ATMs. Although it shouldn't affect the login info, unless it was entered alongside card details with a 3rd party service (Some online phishing schemes involve impersonating login pages, for example).
In cases where only the card was compromised, blocking and replacing the card should help. We recommend that she check any communication from our end on how best to proceed with the situation, if the situation is more complicated.
As for closing the account manually, this can be done using these steps: https://wi.se/closemywiseaccount. Just keep in mind you'd need to withdraw any remaining money and ensure there aren't any pending info requests first.
If that's the case and you're still unable to close it, please reach out to our support team: https://wi.se/help and we'll be able to assist directly.
Wise
Robust and reliable service
In the past 3 years I've really enjoyed Wise to use while traveling to many countries. It's super fast and always reliable, and I like knowing I'm getting amongst the best fees in the industry. They've saved me many times from greater inconveniences.
April 20, 2026
Reply from Wise
Hi there,
We love being your go-to travel essential! Speed, reliability, and fair fees are what we live for. Thanks for being a part of the Wise community for the last three years — we can't wait to see where you take us next.
Wise
The best online bank right now..
The best online bank right now... For business and personal use
April 20, 2026
Really the best services.
April 20, 2025
DISAPPOINTING…
I tried to send money to someone in Brazil from UK without success, when I put in the details of the recipient it kept saying no results found even though she has a Wise account and I wrote the details correctly.
Four hours of my life wasted.
April 19, 2026
Unprompted review
Reply from Wise
Hey Chris,
We understand that this can be frustrating. For general info, this can happen if they haven't enabled "discoverability" in their privacy settings (e.g. for their registered phone number or email). If it's their account details that you're adding manually, that usually helps find the recipient and initiate the transfer.
In order for us to help in getting this sorted out, it would also be best to have the recipient get in touch with us so we can double-check if the details match or to see if it's properly set-up from their end.
They can DM us from our social media channels (Facebook, Instagram or X) or they can email or call us here: https://wi.se/help. Feel free to let us know in these channels too if you have other questions.
Wise
I have a business account with WISE
I have a business account with WISE. It is one of the worst experiences of my life. MONZO will be a lot better.
April 20, 2026
Unprompted review
Reply from Wise
Hi Steven.
We're sorry to hear that your experience with us has been so frustrating. We aim to make business banking easier, not harder.
We’d like to understand exactly what went wrong and see if we can make it right.
For more help, feel free to contact us here: http://wi.se/help, our specialised team will be happy to assist.
Wise
super fast and cheap
April 19, 2026
Everything about Wise makes my banking…
Everything about Wise makes my banking life easier. The app is intuitive, the services represent good value compared to my high street bank. The freedom to pay in the currency of the country you are traveling in represents good value in terms of charges compared to others.
April 20, 2026
Easy and fast transactions
April 20, 2026
Reply from Wise
Hey Sandra,
High speed, low stress — just the way international money should be. Thanks for the awesome feedback!
Wise
No way to complain in case of fraud
April 18, 2026
Reply from Wise
Hi, Alex, thanks for leaving us a review. We're sorry to hear that your experience with us wasn't positive.
Please, if you're still face challenges to find support, send us a private message on Facebook, Instagram or X, we'll help with support or with the steps for complaints if needed. You can also contact us by email or phone: https://wi.se/help
Wise
The servicegood when you work out how to do it
The service, once figured out, is excellent but it’s hard to work out how to do the transactions or move money as you wish. I also find the multiple pin numbers and texts really really hard to work out while travelling. There seems no way to work out for example how to use the wise card online to book accomodation… it seems to be possible but i canned it as so many pins and texts and requests.
April 20, 2026
Reply from Wise
Hi Russell.
Thanks for sharing your feedback. We’re glad you find the service excellent once it’s set up, but we’re sorry the security steps felt overwhelming while traveling. Those pins and texts are there to keep your money safe, but we understand they can be a hassle.
You can use your Wise card for online purchases, though some sites may require an extra security step called 3D Secure (3DS). When this happens, just approve the payment via your Wise app or a code sent to you to complete the transaction. If a payment is declined, it may be because the website only accepts cards issued in their specific country. We explained more here — https://wi.se/whereyoucanuseyourcard
If you need a hand simplifying things or have specific questions, please PM/DM us on Facebook, X, or Instagram, or visit http://wi.se/help. We'd love to help make your next trip smoother! Thank you.
Wise
Reply from Wise
Hi Hardarshan,
Glad you're liking it! We're constantly adding new features to make the account even better, so stay tuned for what’s next. Thanks for your feedback 💚
Wise
Transfer qSuper easy and quick! uickly and easily without any…
Transfer quickly and easily without any issues.
April 19, 2026
Convenient and excellent exchange rates
Fast, Easy and excellent exchange rates make it an excellent choice and the process is very straightforward without the stress associated with local bank transfers for international monies
April 20, 2026
Can’t recommend enough
Absolutely the best digital banking tool for my business. Can’t recommend it enough
April 20, 2026
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